Invalid license after Upgrade

[federico.aguirre]

Hi there I've recently upgrade from 8.8.15 to 9.0 NE.

Today I've realized in some browsers Admin console give us "Not a valid license installed"
[img]2022-08-17_00-15-23.png[/img]

In dev tools i'm seeing some JS GetLicenseRequest failing. I've read about to flush Zimbra license cache

Code: Select all

zmprov fc -a license

I also flush all cache

Code: Select all

zmprov fc -a all

And finally I've run the same SOAP commando from the command line

Code: Select all

zmsoap -z GetLicenseRequest

and it's giving me ok status

Code: Select all

  <info>
    <attr name="Version">9.0.0_GA_4373</attr>
    <attr name="Fingerprint">d754f34045fbccfef8267b091871777d</attr>
    <attr name="Status">OK</attr>
    <attr name="TotalAccounts">308</attr>
    <attr name="ArchivingAccounts">0</attr>
    <attr name="ServerTime">1660705551850</attr>
    <attr name="TotalZimbraXAccounts">308</attr>
  </info>

Any idea about that?
Thanks a lot.!

[BradC]

Peculiar.

What does zmlicense -c report?

[phoenix]

As you have the NE version I'd suggest you raise a Support Case with Zimbra.

[federico.aguirre]

Peculiar.

What does zmlicense -c report?

Hi @BradC it tells me license is OK

Seems to be something related with the UI...

[jhurley]

In the Network Edition, there are two licenses that need to be activated.
First, a Server license is installed and activated on the server and is showing enabled within your comments.
Second, an NG module license is managed by Operations once the server license is activated.

If the license warning doesn't go away in 24 hours, please open a support case for further investigation