Trying to resolve attachement preview, i've noticed that convertd is not running.
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zimbra@servername:~$ zmcontrol restart
Host servername.mydomaine.com
Stopping vmware-ha...Done.
Stopping zmconfigd...Done.
Stopping zimlet webapp...Done.
Stopping zimbraAdmin webapp...Done.
Stopping zimbra webapp...Done.
Stopping service webapp...Done.
Stopping stats...Done.
Stopping mta...Done.
Stopping spell...Done.
Stopping snmp...Done.
Stopping cbpolicyd...Done.
Stopping archiving...Done.
Stopping opendkim...Done.
Stopping amavis...Done.
Stopping antivirus...Done.
Stopping antispam...Done.
Stopping proxy...Done.
Stopping memcached...Done.
Stopping mailbox...Done.
Stopping convertd...Failed.
Stopping convertd...AH00558: httpd: Could not reliably determine the server's fully qualified domain name, using servername.mydomaine.com. Set the 'ServerName' directive globally to suppress this message
(20014)Internal error (specific information not available): AH00058: Error retrieving pid file /opt/zimbra/log/convertd.pid
AH00059: Remove it before continuing if it is corrupted.
failed.
Stopping logger...Done.
Stopping dnscache...Done.
Stopping ldap...Done.
Host mail.groupelabelle.dz
Starting ldap...Done.
Starting zmconfigd...Done.
Starting dnscache...Done.
Starting logger...Done.
Starting convertd...Failed.
Starting convertd...AH00558: httpd: Could not reliably determine the server's fully qualified domain name, using servername.mydomaine.com. Set the 'ServerName' directive globally to suppress this message
(20014)Internal error (specific information not available): AH00058: Error retrieving pid file /opt/zimbra/log/convertd.pid
AH00059: Remove it before continuing if it is corrupted.
failed.
Starting mailbox...Done.
Starting memcached...Done.
Starting proxy...Done.
Starting amavis...Done.
Starting antispam...Done.
Starting antivirus...Done.
Starting opendkim...Done.
Starting snmp...Done.
Starting spell...Done.
Starting mta...Done.
Starting stats...Done.
Starting service webapp...Done.
Starting zimbra webapp...Done.
Starting zimbraAdmin webapp...Done.
Starting zimlet webapp...Done.
zimbra@servername:~$ zmcontrol status
Host servername.mydomaine.com
amavis Running
antispam Running
antivirus Running
convertd Stopped
convertd is not running.
dnscache Running
ldap Running
logger Running
mailbox Running
memcached Running
mta Running
opendkim Running
proxy Running
service webapp Running
snmp Running
spell Running
stats Running
zimbra webapp Running
zimbraAdmin webapp Running
zimlet webapp Running
zmconfigd Running
And permissions are correctly applied :
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zimbra@mail:~$ ls -la /opt/zimbra/convertd/
total 24
drwxr-xr-x 6 zimbra zimbra 4096 Jun 23 11:18 .
drwxr-xr-x 30 root root 4096 Aug 3 15:40 ..
drwxr-xr-x 2 zimbra zimbra 4096 Jun 23 11:18 bin
drwxrwxr-x 3 zimbra zimbra 4096 Jun 23 11:18 conf
drwx------ 3 zimbra zimbra 4096 Jul 1 04:01 convert
drwxr-xr-x 2 zimbra zimbra 4096 Jun 23 11:18 lib
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zimbra@mail:~$ zmcontrol -v
Release 9.0.0.GA.4178.UBUNTU20.64 UBUNTU20_64 NETWORK edition, Patch 9.0.0_P27.
Thanks for your help