Dears
A user is unable to access his account
Checking logs , i found the following error in mailbox.log
2023-01-17 16:12:23,166 ERROR [qtp2011482127-27018://localhost:8080/service/soap/BatchRequest] account - can't get profile image id : system failure: fetching folder data for mailbox 858
I tried to re-index the account but still the same
Also found below in mailbox.log
2023-01-17 01:10:39,744 INFO [MailboxPurge] [name=username@domain-name;mid=858;] purge - Purging messages.
2023-01-17 01:10:39,749 WARN [MailboxPurge] [name=username@domain-name;mid=858;] purge - Unable to purge mailbox 858
Any solution ?
Version : 8.8.15_P36
Thanks for help