Admins cant view mail anymore

Discuss your pilot or production implementation with other Zimbra admins or our engineers.
cisco72
Posts: 12
Joined: Sat Sep 13, 2014 2:53 am

Admins cant view mail anymore

Postby cisco72 » Thu Sep 13, 2012 3:15 am

HERE'S WHAT I VIEW MENU

Zimbra view mail.png



cisco72
Posts: 12
Joined: Sat Sep 13, 2014 2:53 am

Admins cant view mail anymore

Postby cisco72 » Thu Sep 13, 2012 5:08 am

someone you encountered this problem?
User avatar
oetiker
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Posts: 160
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ZCS/ZD Version: Release 8.8.12.GA.3794.UBUNTU16.64
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Admins cant view mail anymore

Postby oetiker » Thu Sep 13, 2012 6:58 am

NO, SORRY IT LOOKS LIKE THIS.

zimbra8-1.jpg


zimbra8.jpg

leocor
Posts: 27
Joined: Sat Sep 13, 2014 12:32 am

Admins cant view mail anymore

Postby leocor » Thu Sep 13, 2012 7:09 am

I'VE GOT EXACTLY THE SAME PROBLEM.


adminmenu.png

Klug
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Admins cant view mail anymore

Postby Klug » Thu Sep 13, 2012 7:18 am

Is the "admin extension" correctly setup?

https://bugzilla.zimbra.com/show_bug.cgi?id=54120
leocor
Posts: 27
Joined: Sat Sep 13, 2014 12:32 am

Admins cant view mail anymore

Postby leocor » Thu Sep 13, 2012 7:44 am

I don't see this admin extension. I can't find com_zimbra_viewmail.zip either, as in "com_zimbra_viewmail.zip"]https://bugzilla.zimbra.com/show_bug.cgi?id=54120. The zimlet is not packaged in release 8.0.0_GA_5434.UBUNTU10_64.20120907144627.

Maybe it is a problem in the Ubuntu 10.04 package while in other realeases (RH or Suse or Ubutnu 12.04 ) it is fine?
cisco72
Posts: 12
Joined: Sat Sep 13, 2014 2:53 am

Admins cant view mail anymore

Postby cisco72 » Thu Sep 13, 2012 7:49 am

I just did the upgrade to version 12.04 of Ubuntu but still the same problem.

Moetiker that you're running the zimbra and operating system you are using

thanks
inaut
Posts: 18
Joined: Sat Sep 13, 2014 1:01 am

Admins cant view mail anymore

Postby inaut » Thu Sep 13, 2012 9:21 am

tchu
Posts: 2
Joined: Sat Sep 13, 2014 2:34 am

Admins cant view mail anymore

Postby tchu » Thu Sep 13, 2012 9:22 am

Looks like it is a common problem of Open Source Zimbra. Corresponding zimlet (com_zimbra_viewmail.zip) is listed in Network Edition as zimlet-network, and is missing in Open Source packages.
It is possible, though, to download NE packages, extract zimlet from there and deploy it in Open Source.
It worked in my setup (open source ZCS 8.0.0/RHEL6)
Hope it helps.
Krishopper
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Admins cant view mail anymore

Postby Krishopper » Thu Sep 13, 2012 9:26 am

I just noticed this in mine. Has the "View Mail" option been changed to only be a licensed Network Edition feature, seriously? Please tell me this was just a packaging error...

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