Network service error when importing Contacts

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Posts: 72
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Network service error when importing Contacts

Postby zzzzsg » Mon May 01, 2006 5:22 pm

Hi All
When I tried to import from a CSV contacts file (formattedt to Zimbra format), I got this error :

A network service error has occured
Can anybody help?
Thank you very much in anticipation.
Okay, I think I know what went wrong. My CSV format is wrong.

The error report:

msg - system failure: java.lang.NullPointerException

com.zimbra.cs.service.ServiceException: system failure: java.lang.NullPointerException

at com.zimbra.cs.service.ServiceException.FAILURE(

at com.zimbra.soap.SoapEngine.dispatchRequest(

at com.zimbra.soap.SoapEngine.dispatch(

at com.zimbra.soap.SoapEngine.dispatch(

at com.zimbra.soap.SoapServlet.doPost(

at javax.servlet.http.HttpServlet.service(

at com.zimbra.cs.servlet.ZimbraServlet.service(

at javax.servlet.http.HttpServlet.service(

at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(

at org.apache.catalina.core.ApplicationFilterChain.doFilter(

at org.apache.catalina.core.StandardWrapperValve.invoke(

at org.apache.catalina.core.StandardContextValve.invoke(

at org.apache.catalina.core.StandardHostValve.invoke(

at org.apache.catalina.valves.ErrorReportValve.invoke(

at org.apache.catalina.core.StandardEngineValve.invoke(

at org.apache.catalina.valves.AccessLogValve.invoke(

at org.apache.catalina.connector.CoyoteAdapter.service(

at org.apache.coyote.http11.Http11Processor.process(

at org.apache.coyote.http11.Http11BaseProtocol$Http11ConnectionHandler.processConnection(



at org.apache.tomcat.util.threads.ThreadPool$


Caused by: java.lang.NullPointerException

at com.zimbra.cs.service.formatter.ContactCSV.initFields(

at com.zimbra.cs.service.formatter.ContactCSV.getContactsInternal(

at com.zimbra.cs.service.formatter.ContactCSV.getContacts(

at com.zimbra.cs.service.mail.ImportContacts.handle(

at com.zimbra.soap.SoapEngine.dispatchRequest(

... 21 more
code - service.FAILURE

method - ZmCsfeCommand.prototype.invoke

detail - soap:Receiver

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Network service error when importing Contacts

Postby rsharpe » Tue May 02, 2006 8:08 am

Do you have the headers as the first line in the CSV file?

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