Network service error when importing Contacts

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zzzzsg
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Posts: 72
Joined: Fri Sep 12, 2014 10:01 pm

Network service error when importing Contacts

Postby zzzzsg » Mon May 01, 2006 5:22 pm

Hi All
When I tried to import from a CSV contacts file (formattedt to Zimbra format), I got this error :

A network service error has occured
Can anybody help?
Thank you very much in anticipation.
Gui
Okay, I think I know what went wrong. My CSV format is wrong.


The error report:

msg - system failure: java.lang.NullPointerException

com.zimbra.cs.service.ServiceException: system failure: java.lang.NullPointerException

at com.zimbra.cs.service.ServiceException.FAILURE(ServiceException.java:131)

at com.zimbra.soap.SoapEngine.dispatchRequest(SoapEngine.java:266)

at com.zimbra.soap.SoapEngine.dispatch(SoapEngine.java:163)

at com.zimbra.soap.SoapEngine.dispatch(SoapEngine.java:84)

at com.zimbra.soap.SoapServlet.doPost(SoapServlet.java:228)

at javax.servlet.http.HttpServlet.service(HttpServlet.java:709)

at com.zimbra.cs.servlet.ZimbraServlet.service(ZimbraServlet.java:154)

at javax.servlet.http.HttpServlet.service(HttpServlet.java:802)

at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:252)

at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:173)

at org.apache.catalina.core.StandardWrapperValve.invoke(StandardWrapperValve.java:213)

at org.apache.catalina.core.StandardContextValve.invoke(StandardContextValve.java:178)

at org.apache.catalina.core.StandardHostValve.invoke(StandardHostValve.java:126)

at org.apache.catalina.valves.ErrorReportValve.invoke(ErrorReportValve.java:105)

at org.apache.catalina.core.StandardEngineValve.invoke(StandardEngineValve.java:107)

at org.apache.catalina.valves.AccessLogValve.invoke(AccessLogValve.java:541)

at org.apache.catalina.connector.CoyoteAdapter.service(CoyoteAdapter.java:148)

at org.apache.coyote.http11.Http11Processor.process(Http11Processor.java:869)

at org.apache.coyote.http11.Http11BaseProtocol$Http11ConnectionHandler.processConnection(Http11BaseProtocol.java:667)

at org.apache.tomcat.util.net.PoolTcpEndpoint.processSocket(PoolTcpEndpoint.java:527)

at org.apache.tomcat.util.net.LeaderFollowerWorkerThread.runIt(LeaderFollowerWorkerThread.java:80)

at org.apache.tomcat.util.threads.ThreadPool$ControlRunnable.run(ThreadPool.java:684)

at java.lang.Thread.run(Thread.java:595)

Caused by: java.lang.NullPointerException

at com.zimbra.cs.service.formatter.ContactCSV.initFields(ContactCSV.java:440)

at com.zimbra.cs.service.formatter.ContactCSV.getContactsInternal(ContactCSV.java:544)

at com.zimbra.cs.service.formatter.ContactCSV.getContacts(ContactCSV.java:569)

at com.zimbra.cs.service.mail.ImportContacts.handle(ImportContacts.java:73)

at com.zimbra.soap.SoapEngine.dispatchRequest(SoapEngine.java:255)

... 21 more
code - service.FAILURE

method - ZmCsfeCommand.prototype.invoke

detail - soap:Receiver


rsharpe
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Posts: 254
Joined: Fri Sep 12, 2014 9:59 pm

Network service error when importing Contacts

Postby rsharpe » Tue May 02, 2006 8:08 am

Do you have the headers as the first line in the CSV file?

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