Hi All
When I tried to import from a CSV contacts file (formattedt to Zimbra format), I got this error :
A network service error has occured
Can anybody help?
Thank you very much in anticipation.
Gui
Okay, I think I know what went wrong. My CSV format is wrong.
The error report:
msg - system failure: java.lang.NullPointerException
com.zimbra.cs.service.ServiceException: system failure: java.lang.NullPointerException
at com.zimbra.cs.service.ServiceException.FAILURE(ServiceException.java:131)
at com.zimbra.soap.SoapEngine.dispatchRequest(SoapEngine.java:266)
at com.zimbra.soap.SoapEngine.dispatch(SoapEngine.java:163)
at com.zimbra.soap.SoapEngine.dispatch(SoapEngine.java:84)
at com.zimbra.soap.SoapServlet.doPost(SoapServlet.java:228)
at javax.servlet.http.HttpServlet.service(HttpServlet.java:709)
at com.zimbra.cs.servlet.ZimbraServlet.service(ZimbraServlet.java:154)
at javax.servlet.http.HttpServlet.service(HttpServlet.java:802)
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:252)
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:173)
at org.apache.catalina.core.StandardWrapperValve.invoke(StandardWrapperValve.java:213)
at org.apache.catalina.core.StandardContextValve.invoke(StandardContextValve.java:178)
at org.apache.catalina.core.StandardHostValve.invoke(StandardHostValve.java:126)
at org.apache.catalina.valves.ErrorReportValve.invoke(ErrorReportValve.java:105)
at org.apache.catalina.core.StandardEngineValve.invoke(StandardEngineValve.java:107)
at org.apache.catalina.valves.AccessLogValve.invoke(AccessLogValve.java:541)
at org.apache.catalina.connector.CoyoteAdapter.service(CoyoteAdapter.java:148)
at org.apache.coyote.http11.Http11Processor.process(Http11Processor.java:869)
at org.apache.coyote.http11.Http11BaseProtocol$Http11ConnectionHandler.processConnection(Http11BaseProtocol.java:667)
at org.apache.tomcat.util.net.PoolTcpEndpoint.processSocket(PoolTcpEndpoint.java:527)
at org.apache.tomcat.util.net.LeaderFollowerWorkerThread.runIt(LeaderFollowerWorkerThread.java:80)
at org.apache.tomcat.util.threads.ThreadPool$ControlRunnable.run(ThreadPool.java:684)
at java.lang.Thread.run(Thread.java:595)
Caused by: java.lang.NullPointerException
at com.zimbra.cs.service.formatter.ContactCSV.initFields(ContactCSV.java:440)
at com.zimbra.cs.service.formatter.ContactCSV.getContactsInternal(ContactCSV.java:544)
at com.zimbra.cs.service.formatter.ContactCSV.getContacts(ContactCSV.java:569)
at com.zimbra.cs.service.mail.ImportContacts.handle(ImportContacts.java:73)
at com.zimbra.soap.SoapEngine.dispatchRequest(SoapEngine.java:255)
... 21 more
code - service.FAILURE
method - ZmCsfeCommand.prototype.invoke
detail - soap:Receiver
Network service error when importing Contacts
Network service error when importing Contacts
Do you have the headers as the first line in the CSV file?