cannot send mail

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computerguy24
Posts: 2
Joined: Fri Sep 12, 2014 10:12 pm

cannot send mail

Post by computerguy24 »

msg - system failure: MessagingException

com.zimbra.cs.service.ServiceException: system failure: MessagingException

at com.zimbra.cs.service.ServiceException.FAILURE(ServiceException.java:131)

at com.zimbra.cs.mailbox.MailSender.sendMimeMessage(MailSender.java:307)

at com.zimbra.cs.mailbox.MailSender.sendMimeMessage(MailSender.java:122)

at com.zimbra.cs.service.mail.SendMsg.handle(SendMsg.java:97)

at com.zimbra.soap.SoapEngine.dispatchRequest(SoapEngine.java:255)

at com.zimbra.soap.SoapEngine.dispatch(SoapEngine.java:163)

at com.zimbra.soap.SoapEngine.dispatch(SoapEngine.java:84)

at com.zimbra.soap.SoapServlet.doPost(SoapServlet.java:228)

at javax.servlet.http.HttpServlet.service(HttpServlet.java:709)

at com.zimbra.cs.servlet.ZimbraServlet.service(ZimbraServlet.java:154)

at javax.servlet.http.HttpServlet.service(HttpServlet.java:802)

at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:252)

at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:173)

at org.apache.catalina.core.StandardWrapperValve.invoke(StandardWrapperValve.java:213)

at org.apache.catalina.core.StandardContextValve.invoke(StandardContextValve.java:178)

at org.apache.catalina.core.StandardHostValve.invoke(StandardHostValve.java:126)

at org.apache.catalina.valves.ErrorReportValve.invoke(ErrorReportValve.java:105)

at org.apache.catalina.core.StandardEngineValve.invoke(StandardEngineValve.java:107)

at org.apache.catalina.valves.AccessLogValve.invoke(AccessLogValve.java:541)

at org.apache.catalina.connector.CoyoteAdapter.service(CoyoteAdapter.java:148)

at org.apache.coyote.http11.Http11Processor.process(Http11Processor.java:869)

at org.apache.coyote.http11.Http11BaseProtocol$Http11ConnectionHandler.processConnection(Http11BaseProtocol.java:667)

at org.apache.tomcat.util.net.PoolTcpEndpoint.processSocket(PoolTcpEndpoint.java:527)

at org.apache.tomcat.util.net.LeaderFollowerWorkerThread.runIt(LeaderFollowerWorkerThread.java:80)

at org.apache.tomcat.util.threads.ThreadPool$ControlRunnable.run(ThreadPool.java:684)

at java.lang.Thread.run(Thread.java:595)

Caused by: javax.mail.MessagingException: Unknown SMTP host: dandcserver.net;

nested exception is:

java.net.UnknownHostException: dandcserver.net

at com.sun.mail.smtp.SMTPTransport.openServer(SMTPTransport.java:1225)

at com.sun.mail.smtp.SMTPTransport.protocolConnect(SMTPTransport.java:322)

at javax.mail.Service.connect(Service.java:236)

at javax.mail.Service.connect(Service.java:137)

at javax.mail.Service.connect(Service.java:86)

at javax.mail.Transport.send0(Transport.java:150)

at javax.mail.Transport.send(Transport.java:80)

at com.zimbra.cs.mailbox.MailSender.sendMimeMessage(MailSender.java:199)

... 24 more
code - service.FAILURE

method - ZmCsfeCommand.prototype.invoke

detail - soap:Receiver
Im also having trouble sending mail period. I will post log
bobby
Outstanding Member
Outstanding Member
Posts: 515
Joined: Fri Sep 12, 2014 10:01 pm

cannot send mail

Post by bobby »

"Caused by: javax.mail.MessagingException: Unknown SMTP host: dandcserver.net"
is dandcserver.net the zimbra server? what's the output of this:
su - zimbra

host dandcserver.net

hostname

zmhostname

ifconfig

cat /etc/hosts
dual_prophet
Posts: 19
Joined: Fri Sep 12, 2014 10:11 pm

cannot send mail

Post by dual_prophet »

I get SERVFAIL when trying to resolve your domain, further investigation shows the DNS Nameserver:
DNCSERVER1.DANDCSERVER.NET (66.24.107.60)
Doesn't respond to DNS queries. A reverse lookup on the IP address shows this is actually a roadrunner ip address, which I don't think they allow DNS servers on private connections.
bobby
Outstanding Member
Outstanding Member
Posts: 515
Joined: Fri Sep 12, 2014 10:01 pm

cannot send mail

Post by bobby »

not only that, but the other nameserver doesn't seem to exist:
[zimbra@support01 ~]$ dig any dandcserver.net

;; ANSWER SECTION:

dandcserver.net. 172800 IN NS dncserver1.dandcserver.net.

dandcserver.net. 172800 IN NS dnsserver2.dandcserver.net.
[zimbra@support01 ~]$ host dncserver1.dandcserver.net

dncserver1.dandcserver.net has address 69.205.175.150
[zimbra@support01 ~]$ host dncserver2.dandcserver.net

Host dncserver2.dandcserver.net not found: 2(SERVFAIL)
[zimbra@support01 ~]$ ping dncserver1.dandcserver.net

PING dncserver1.dandcserver.net (69.205.175.150) 56(84) bytes of data.
--- dncserver1.dandcserver.net ping statistics ---

10 packets transmitted, 0 received, 100% packet loss, time 8998ms
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