Notebook / Documents

moebis · Post by **moebis** » Tue Jul 25, 2006 3:20 pm

Was the notebook broken in the new 3.2 M2 release? When I enable it in the admin panel for a user and then login it locks up the browser and brings the server to its knees, until I stop the script.

14319KevinH · Post by **14319KevinH** » Wed Jul 26, 2006 9:15 am

Works for us. Did you try to login with debug=3 to see if any output is in the debug window? Have you tried to use Notebook in a previous beta version? (maybe some bad data is in those folders)

jholder · Post by **jholder** » Wed Jul 26, 2006 11:03 am

I can verify that the notebook feature freezes on me too (FC4, ZCS 3.2 M2, Firefox, IE, Safari)
I will investigate, and post more.
john

jholder · Post by **jholder** » Wed Jul 26, 2006 10:12 pm

moebis,

Did you do an upgrade or a new install?

jholder · Post by **jholder** » Wed Jul 26, 2006 10:16 pm

Bug: http://bugzilla.zimbra.com/show_bug.cgi?id=9422
From the Bugzilla:

This is a known issue(...it should be present in release notes)

This happens because notebook's template doesnt get initialized/loaded. There is

an extra step that admins has to do for this beta 2 release.
STEP1: su - zimbra
STEP2: zmprov in -u -p -f -t Template
where
is the Notebook default user name, typically wiki@,

is the password of the user,

is the directory where you see the template files _Template,

_Index, etc. typically it's at /opt/zimbra/wiki/template directory.
STEP 3: tomcat restart
e.g:

zmprov in -u wiki@test.com -p test123 -f /opt/zimbra/wiki/Template/ -t Template
tomcat restart

===================

...There has been some slight changes to the commands in the last week.. not

sure which one works for beta 2 releas..so, if STEP2 fails, try:
zmprov in /opt/zimbra/wiki/Template/ Template

or

zmprov -l in /opt/zimbra/wiki/Template Template

** after step 2, makesure you do "tomcat restart"
For more info: see bugs

bug 9103

bug 8611

bug 8368

bug 9006
*** This bug has been marked as a duplicate of 9103 ***

goetzi · Post by **goetzi** » Tue Aug 15, 2006 9:29 am

I upgraded to 4.0 RC1 (Network Edition) and still have the same problem. The browser crashes when clicking on the Notebook tab.
Reproduced it in Firefox 1.5.0.6 and Internet Explorer 6.
I cleared the browser cache and cookies.

14319KevinH · Post by **14319KevinH** » Tue Aug 15, 2006 9:51 am

[quote user="goetzi"]I upgraded to 4.0 RC1 (Network Edition) and still have the same problem. The browser crashes when clicking on the Notebook tab.
Reproduced it in Firefox 1.5.0.6 and Internet Explorer 6.
I cleared the browser cache and cookies.[/QUOTE]
Can you create a new account and try this? Maybe it has to do with the data in your test account.

goetzi · Post by **goetzi** » Tue Aug 15, 2006 9:59 am

[quote user="14319KevinH"]Can you create a new account and try this? Maybe it has to do with the data in your test account.[/QUOTE]

I tried this, still the same.
Is it possible that some parts were not correctly upgraded? How can I fix it/test by what the error is caused?

14319KevinH · Post by **14319KevinH** » Tue Aug 15, 2006 12:51 pm

[quote user="goetzi"]I tried this, still the same.
Is it possible that some parts were not correctly upgraded? How can I fix it/test by what the error is caused?[/QUOTE]

Is there anything in the error console? Does both IE and Firefox actually crash(process dies)? Do you have any extensions or plugin's installed? Very odd, since even the worst of upgrade problems shouldn't cause the browser to exit.

goetzi · Post by **goetzi** » Tue Aug 15, 2006 1:28 pm

[quote user="14319KevinH"]Is there anything in the error console? [/QUOTE]

Which error console do you mean? The javascript console? No errors in both browsers.

[QUOTE]Does both IE and Firefox actually crash(process dies)?[/QUOTE]

FF dies (I have to kill the process), but with IE something odd occured: after clearing the cache/cookies in IE again, when clicking on the Notebook tab the browser hangs for about a minute and then this error occurs:

name - Error

number - -2146828260

description - Nicht genÃƒÂ¼gend Stackspeicher.

message - Nicht genÃƒÂ¼gend Stackspeicher.

I don't know why the error is partly in german, I have no german language files installed (the "Nicht genÃƒÂ¼gend Stackspeicher" means "Not enough stack memory").
After this error I watched the CPU/memory usage of the IE/FF process when clicking the Notebook tab. Both have a CPU load of 25-35 % (on a 2 Ghz dual core), IE has a constant memory usage.

The FF memory usage increases, then begins on the bottom level, increases, and so on (like 71-72-74-76-77-71-72-74-76-77-...).
[QUOTE]Do you have any extensions or plugin's installed? Very odd, since even the worst of upgrade problems shouldn't cause the browser to exit.[/QUOTE]

No, standard Zimbra install. No additional Zimlets/addons.