Errors in Admin on Domain and Doc creation

Discuss your pilot or production implementation with other Zimbra admins or our engineers.
James Brinkerhoff
Posts: 23
Joined: Fri Sep 12, 2014 10:10 pm

Errors in Admin on Domain and Doc creation

Post by James Brinkerhoff »

It appears my bugzilla account isn't authorized to view #10354
phoenix
Ambassador
Ambassador
Posts: 27278
Joined: Fri Sep 12, 2014 9:56 pm
Location: Liverpool, England

Errors in Admin on Domain and Doc creation

Post by phoenix »

[quote user="James Brinkerhoff"]It appears my bugzilla account isn't authorized to view #10354[/QUOTE]

That bug report only suggests that you log out/in again on the admin ui and that should fix the problem.
Regards

Bill

Rspamd: A high performance spamassassin replacement

Per ardua ad astra
illscientific
Posts: 46
Joined: Fri Sep 12, 2014 9:57 pm

Errors in Admin on Domain and Doc creation

Post by illscientific »

This is so frustrating :) I have installed zimbra about 30 times now... I'm getting to be a pro.. Sometimes the documents have just worked... I don't know exactly what I did differently but in this particular rendition of zimbra installation I'm getting a different java exception than the one posted in the thread and was hoping someone could tell me why? I have the wiki enabled and the user is setup.
zimbra@mail:~$ zmprov -l in wiki@defensiblenetworks.com seat9248 /opt/zimbra/wiki/Template Template

Initializing folders

Initializing...

Creating wiki document _TocItemTemplate in folder Template

Cannot import Wiki documents from /opt/zimbra/wiki/Template

com.zimbra.cs.service.wiki.WikiServiceException: error: import

at com.zimbra.cs.service.wiki.WikiServiceException.ERROR(WikiServiceException.java:60)

at com.zimbra.cs.wiki.WikiUtil$WikiSoapUtil.startImport(WikiUtil.java:499)

at com.zimbra.cs.account.ProvUtil.doImport(ProvUtil.java:1201)

at com.zimbra.cs.account.ProvUtil.initNotebook(ProvUtil.java:1153)

at com.zimbra.cs.account.ProvUtil.execute(ProvUtil.java:522)

at com.zimbra.cs.account.ProvUtil.main(ProvUtil.java:1418)

Caused by: com.zimbra.soap.SoapFaultException: system failure: indexDocument caught Exception

at com.zimbra.soap.Soap12Protocol.soapFault(Soap12Protocol.java:102)

at com.zimbra.soap.SoapTransport.extractBodyElement(SoapTransport.java:212)

at com.zimbra.soap.SoapTransport.parseSoapResponse(SoapTransport.java:188)

at com.zimbra.soap.SoapHttpTransport.invoke(SoapHttpTransport.java:214)

at com.zimbra.soap.SoapTransport.invoke(SoapTransport.java:228)

at com.zimbra.cs.client.soap.LmcSoapRequest.invoke(LmcSoapRequest.java:148)

at com.zimbra.cs.wiki.WikiUtil$WikiSoapUtil.createWiki(WikiUtil.java:417)

at com.zimbra.cs.wiki.WikiUtil$WikiSoapUtil.createItem(WikiUtil.java:424)

at com.zimbra.cs.wiki.WikiUtil$WikiSoapUtil.populateFolders(WikiUtil.java:460)

at com.zimbra.cs.wiki.WikiUtil$WikiSoapUtil.startImport(WikiUtil.java:496)

... 4 more

zimbra@mail:~$
illscientific
Posts: 46
Joined: Fri Sep 12, 2014 9:57 pm

Errors in Admin on Domain and Doc creation

Post by illscientific »

zimbra@mail:~/wiki/Template$ ls -l

total 40

-rw-r--r-- 1 zimbra zimbra 1046 Sep 22 19:28 Logo.gif

-rw-r--r-- 1 zimbra zimbra 338 Sep 22 19:28 _Footer.wiki

-rw-r--r-- 1 zimbra zimbra 0 Sep 22 19:28 _Header.wiki

-rw-r--r-- 1 zimbra zimbra 107 Sep 22 19:28 _Index.wiki

-rw-r--r-- 1 zimbra zimbra 123 Sep 22 19:28 _PathBodyTemplate.wiki

-rw-r--r-- 1 zimbra zimbra 113 Sep 22 19:28 _PathItemTemplate.wiki

-rw-r--r-- 1 zimbra zimbra 54 Sep 22 19:28 _PathSeparator.wiki

-rw-r--r-- 1 zimbra zimbra 0 Sep 22 19:28 _SideBar.wiki

-rw-r--r-- 1 zimbra zimbra 748 Sep 22 19:28 _Template.wiki

-rw-r--r-- 1 zimbra zimbra 0 Sep 22 19:28 _TemplateStyles.wiki

-rw-r--r-- 1 zimbra zimbra 950 Sep 22 19:28 _TitleBar.wiki

-rw-r--r-- 1 zimbra zimbra 246 Sep 22 19:28 _TocBodyTemplate.wiki

-rw-r--r-- 1 zimbra zimbra 523 Sep 22 19:28 _TocItemTemplate.wiki


Are those files supposed to be empty?
phoenix
Ambassador
Ambassador
Posts: 27278
Joined: Fri Sep 12, 2014 9:56 pm
Location: Liverpool, England

Errors in Admin on Domain and Doc creation

Post by phoenix »

Is it enabled in the COS? Does the directory /opt/zimbra/wiki/Template exist?
Regards

Bill

Rspamd: A high performance spamassassin replacement

Per ardua ad astra
illscientific
Posts: 46
Joined: Fri Sep 12, 2014 9:57 pm

Errors in Admin on Domain and Doc creation

Post by illscientific »

Yes its enabled in the COS and yeah it exists... thats what the directory listing I posted is of...
phoenix
Ambassador
Ambassador
Posts: 27278
Joined: Fri Sep 12, 2014 9:56 pm
Location: Liverpool, England

Errors in Admin on Domain and Doc creation

Post by phoenix »

[quote user="illscientific"].......yeah it exists... thats what the directory listing I posted is of...[/QUOTE]Really. It wasn't in the notification post I recieved, I only saw the first part - shame on me for not reading it all!:eek:
Regards

Bill

Rspamd: A high performance spamassassin replacement

Per ardua ad astra
illscientific
Posts: 46
Joined: Fri Sep 12, 2014 9:57 pm

Errors in Admin on Domain and Doc creation

Post by illscientific »

So any ideas on what is causing that error?
russgalleywood
Outstanding Member
Outstanding Member
Posts: 251
Joined: Fri Sep 12, 2014 10:15 pm

Errors in Admin on Domain and Doc creation

Post by russgalleywood »

I hate to state the obvious but you definitely have installed the compat stdc libraries mentioned earlier in the post haven't you and restarted to make sure?
Just checking!
illscientific
Posts: 46
Joined: Fri Sep 12, 2014 9:57 pm

Errors in Admin on Domain and Doc creation

Post by illscientific »

This isnt cent os, this is debian and I have had this work before. I dont think it has to do with missing libraries.... but who knows...
mail:/# dpkg -l | grep libstd

ii libstdc++5 3.3.5-13 The GNU Standard C++ Library v3

ii libstdc++6 3.4.3-13 The GNU Standard C++ Library v3
Post Reply