unknown document: ZxChatRequest

Interested in talking about Mash-up's? This is the place.
Post Reply
zim_mike
Outstanding Member
Outstanding Member
Posts: 330
Joined: Sat Sep 13, 2014 3:26 am

unknown document: ZxChatRequest

Post by zim_mike »

I have installed and enabled the zimbra chat zimlet. I can see it on the server and I've allowed it to everyone.

However, on a web browser, I get the following error.
On the zimbra desktop client (latest/last version), it is never there. There is no chat zimlet to be found.

I've read everything I can but cannot find a solution so it's time to ask here. I'm not sure what to include so please ask and I'll add what ever info you need.

Each time I refresh the web browser, I get the following error.

Code: Select all

Unknown command sent to server: ZxChatRequest
method:	[unknown]
msg:	unknown document: ZxChatRequest
code:	service.UNKNOWN_DOCUMENT
detail:	soap:Sender
trace:	qtp1225197672-463:1593987981739:693820071664ef66
request:	

<soap:Envelope xmlns:soap="http://www.w3.org/2003/05/soap-envelope"><soap:Header><context xmlns="urn:zimbra"><userAgent xmlns="" name="ZimbraWebClient - FF77 (Win)" version="8.8.15_GA_3953"/><session xmlns="" id="167"/><account xmlns="" by="name">user@domain.com</account><format xmlns="" type="js"/><csrfToken xmlns="">0_15ec2affbe52b5ed9551cd83180998557eed044e</csrfToken></context></soap:Header><soap:Body><ZxChatRequest xmlns="urn:zimbraAccount"><type xmlns="">16</type><clientVersion xmlns="">13</clientVersion><action xmlns="">register_session</action></ZxChatRequest></soap:Body></soap:Envelope>
Even in the zimlets, I notice the chat doesn't have a description like all of the others.
2020-07-05_201436.png
2020-07-05_201436.png (20.71 KiB) Viewed 16439 times
Then I got this from the web tab open to zimbra admin.
2020-07-06_075204.png
2020-07-06_075204.png (27.93 KiB) Viewed 16328 times
Last edited by zim_mike on Mon Jul 06, 2020 3:02 pm, edited 5 times in total.
User avatar
barrydegraaff
Zimbra Employee
Zimbra Employee
Posts: 242
Joined: Tue Jun 17, 2014 3:31 am
Contact:

Re: unknown document: ZxChatRequest

Post by barrydegraaff »

Perhaps you can try Zimbra Connect.
--
Barry de Graaff
Email: barry.degraaff [at] synacor [dot] com
Admin of Zimbra-Community Github: https://github.com/orgs/Zimbra-Community/ and the
Zimlet Gallery https://gallery.zetalliance.org/extend/
zim_mike
Outstanding Member
Outstanding Member
Posts: 330
Joined: Sat Sep 13, 2014 3:26 am

Re: unknown document: ZxChatRequest

Post by zim_mike »

Hi, why do you suggest that? Are you saying what I'm posting is common, there are problems with the chat zimlet?
zim_mike
Outstanding Member
Outstanding Member
Posts: 330
Joined: Sat Sep 13, 2014 3:26 am

Re: unknown document: ZxChatRequest

Post by zim_mike »

The connect tool looks commercial and I don't have such a need. I just wanted to have a way to chat with another person on the Zimbra server without having to use external services like messenger, telegram, etc. Don't need video or any special features really. Just a quick way to chat with someone while we're working on something.
Post Reply