What is the difference between forwarding an email and redirecting ?

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cuongpv22
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Joined: Fri Sep 16, 2016 9:47 am

What is the difference between forwarding an email and redirecting ?

Postby cuongpv22 » Fri Sep 16, 2016 10:50 am

Hi all .

I try config forward mail auto in webmail/zimbra and config redirect to address option in filter rule . But system running unlike the description in link http://www.emailquestions.com/threads/w ... g-it.2208/

Pls help me : expaind what is the diffence between forwarding and redirect in zimbra.

Thanks & Regards.


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L. Mark Stone
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Re: What is the difference between forwarding an email and redirecting ?

Postby L. Mark Stone » Fri Sep 16, 2016 12:29 pm

cuongpv22 wrote:Hi all .

I try config forward mail auto in webmail/zimbra and config redirect to address option in filter rule . But system running unlike the description in link http://www.emailquestions.com/threads/w ... g-it.2208/

Pls help me : expaind what is the diffence between forwarding and redirect in zimbra.

Thanks & Regards.


The difference between Forwarding and Redirecting has nothing to do with Zimbra, they are standard email delivery conventions used by all email systems and clients.

If John sends and email to me, and I Forward it to Steve, when Steve looks at the email it looks like it came from me.

If instead I Redirect that email to Steve, when Steve reads it it will look like it came from John, not me.

One practical application of this is for Spam learning; when you hit the Spam button in Zimbra sure you see the message gets moved to your Junk folder, but behind the scenes that email is Redirected to a spam training mailbox. If the message were instead Forwarded, the spam system would learn that you are the spam source, instead of the original sender!

Hope that helps,
Mark
___________________________________
L. Mark Stone
Mission Critical Email - Zimbra VAR/BSP/Training Partner https://www.missioncriticalemail.com/
Zeta Alliance http://www.zetalliance.org/
cuongpv22
Posts: 5
Joined: Fri Sep 16, 2016 9:47 am

Re: What is the difference between forwarding an email and redirecting ?

Postby cuongpv22 » Sun Sep 18, 2016 9:40 am

Thanks Mark, do u know, how to config forward mail in filter rule on webmail of zimbra ? Likely picture in attach file, but change redirect to forward .
User avatar
L. Mark Stone
Elite member
Elite member
Posts: 1958
Joined: Wed Oct 09, 2013 11:35 am
Location: Portland, Maine
ZCS/ZD Version: 8.8.12 Network Edition
Contact:

Re: What is the difference between forwarding an email and redirecting ?

Postby L. Mark Stone » Sun Sep 18, 2016 1:59 pm

cuongpv22 wrote:Thanks Mark, do u know, how to config forward mail in filter rule on webmail of zimbra ? Likely picture in attach file, but change redirect to forward .


You can't create a filter rule that does forwarding. You can manually forward individual messages by right-clicking on them and choosing "Forward".

You can from the Admin Console however create a rule to forward all of the user's email to another address if you wish.

Mark
___________________________________
L. Mark Stone
Mission Critical Email - Zimbra VAR/BSP/Training Partner https://www.missioncriticalemail.com/
Zeta Alliance http://www.zetalliance.org/

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