[Solved] Subfolders Icedove

[emy74]

Hello, I use as a mail program Icedove, in my mailbox I configured the subfolders but a few days these subfolders are not visible.
An excerpt of the log when I make the subscription of subfolders.

2016-12-02 12:35:56,784 INFO [ImapSSLServer-269] [name=epozzessere@aslto3.piemonte.it;ip=172.20.20.57;ua=Icedove/45.4.0;] imap - SUBSCRIBE elapsed=1
2016-12-02 12:35:56,785 INFO [ImapSSLServer-270] [name=epozzessere@aslto3.piemonte.it;ip=172.20.20.57;ua=Icedove/45.4.0;] imap - XLIST elapsed=0
2016-12-02 12:35:56,786 INFO [ImapSSLServer-269] [name=epozzessere@aslto3.piemonte.it;ip=172.20.20.57;ua=Icedove/45.4.0;] imap - XLIST elapsed=0
2016-12-02 12:35:56,787 WARN [ImapSSLServer-270] [name=epozzessere@aslto3.piemonte.it;ip=172.20.20.57;ua=Icedove/45.4.0;] imap - LIST failed
2016-12-02 12:35:56,788 INFO [ImapSSLServer-270] [name=epozzessere@aslto3.piemonte.it;ip=172.20.20.57;ua=Icedove/45.4.0;] imap - LIST elapsed=1
2016-12-02 12:35:56,790 INFO [ImapSSLServer-269] [name=epozzessere@aslto3.piemonte.it;ip=172.20.20.57;ua=Icedove/45.4.0;] imap - LIST failed: wildcards not permitted in username /home/*
2016-12-02 12:35:56,790 INFO [ImapSSLServer-269] [name=epozzessere@aslto3.piemonte.it;ip=172.20.20.57;ua=Icedove/45.4.0;] imap - LIST elapsed=1
2016-12-02 12:35:56,791 INFO [ImapSSLServer-270] [name=epozzessere@aslto3.piemonte.it;ip=172.20.20.57;ua=Icedove/45.4.0;] imap - LIST elapsed=1
2016-12-02 12:35:56,794 INFO [ImapSSLServer-269] [name=epozzessere@aslto3.piemonte.it;ip=172.20.20.57;ua=Icedove/45.4.0;] imap - LIST elapsed=0
2016-12-02 12:35:56,795 INFO [ImapSSLServer-270] [name=epozzessere@aslto3.piemonte.it;ip=172.20.20.57;ua=Icedove/45.4.0;] imap - CREATE failed: mailbox already exists: Trash
2016-12-02 12:35:56,795 INFO [ImapSSLServer-270] [name=epozzessere@aslto3.piemonte.it;ip=172.20.20.57;ua=Icedove/45.4.0;] imap - CREATE elapsed=1

How can I fix? Thank you

[L. Mark Stone]

If the subfolders are visible in the Zimbra web client, then the issue is with Icedove (Thunderbird).

All the best,
Mark

[emy74]

Yes, the subfolders are visible in the Zimbra, surely the problem is on icedove, but someone has no idea what it is?

[L. Mark Stone]

Yes, the subfolders are visible in the Zimbra, surely the problem is on icedove, but someone has no idea what it is?

Have you subscribed to the folders in Icedove? Or configured Icedove to show all folders?

There is a lot of info on a Google search, including this:
https://amahanty.wordpress.com/2010/07/ ... ubfolders/

Again, we can help with Zimbra, but this really isn't a Zimbra problem so you should be looking to the Debian boards for help with this.

Mark

[phoenix]

Yes, the subfolders are visible in the Zimbra, surely the problem is on icedove, but someone has no idea what it is?

I presume that "icedove" has a mailing list or other support available, you should ask them what the problem is likely to be. Connecting to ZCS with Thunderbird or other mail clients (via IMAP) works fine when I've tried it, the problem is icedove and it's their problem to resolve.

You also haven't mentioned which version of the ZCS server you are connect to.

[emy74]

Thank you Mark Stone, problem solved.
flag removed from: Show only subscribed folders

[L. Mark Stone]

Thank you Mark Stone, problem solved.
flag removed from: Show only subscribed folders

Awesome; thanks for the follow up posting!

All the best,
Mark