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Warning message on Persona change
Posted: Mon Mar 06, 2017 11:56 am
by joho
We have users that have multiple Personas. When they switch between them, they are presented with a warning message like this:
Warning
"Text that you've added at the top will be preserved, but other
changes you've made may be lost. Continue?"
[OK][Cancel]
(I have also attached the dialog-box displayed by ZCS).
Is there any way to permanently disable this warning? It's driving some of our users crazy. They work with Personas every day and are aware of what can happen when they switch.
-joho
Re: Warning message on Persona change
Posted: Fri Nov 02, 2018 7:31 am
by andy.vrn
Have you solved this problem? We have the same
ZCS 8.8.10
Re: Warning message on Persona change
Posted: Fri Nov 02, 2018 9:38 am
by joho
andy.vrn wrote:Have you solved this problem? We have the same
ZCS 8.8.10
I'm afraid not.
Re: Warning message on Persona change
Posted: Fri Nov 02, 2018 10:49 am
by phoenix
Neither of you have given much detail about the circumstances under which this happens nor what product you're using. Is this with the web UI and what are the exact steps to reproduce this message and which browser are you using. If this is a problem with the Zimbra Outlook Connector then I'd suggest you open a support case.
Re: Warning message on Persona change
Posted: Fri Nov 02, 2018 12:07 pm
by andy.vrn
Sorry my english.
The user can send letters from the shared mailbox with option SendAs. If he has a signature, and he creates a new letter, when he change option "from", and chooses shared adress , he sees a popup.
- zimbra.png (79.54 KiB) Viewed 3373 times
Re: Warning message on Persona change
Posted: Fri Nov 02, 2018 1:10 pm
by andy.vrn
Re: Warning message on Persona change
Posted: Tue Nov 20, 2018 8:43 am
by 3dfx_nostalgic
Hello
this is my first post, therefore, sorry for netiquette errors or whatever..
I have the same behaviour too using the delegate function but I suppose the mechanism is the same
I "solved" telling the people to change the sender when they have already begun to write the mail
In this way, the problem doesn't show up
Another way is to disable the automatic signature for new messages, but I think you already know
I have Zimbra 8.8.8_GA_2009 FOSS