Hi,
if I use zimbra webmail client on a mobile device, after login, no emails appear. I see only 5 icons on top (messages, user, calendar, folder, search) and footer (exit space:XXXX, preferences, copiyright, etc...).
If I use zimbra webmail client on a pc, everything is ok.
Please help me to solve this problem
Mobile client doesn't show emails
Re: Mobile client doesn't show emails
On each mailstore in your infrastructure:
zmcontrol stop
cd /opt/zimbra/jetty/work/
rm -rf *
zmcontrol start
zmcontrol stop
cd /opt/zimbra/jetty/work/
rm -rf *
zmcontrol start
Re: Mobile client doesn't show emails
Hi,
Same issue.
Does deleting "/opt/zimbra/jetty/work/" fix the issue ?
What "/opt/zimbra/jetty/work/" is use for ?
Same issue.
Does deleting "/opt/zimbra/jetty/work/" fix the issue ?
What "/opt/zimbra/jetty/work/" is use for ?
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Re: Mobile client doesn't show emails
Try with another browser on your mobile client.
With 8.8.12 NE and "touch client" enabled, on an android phone, I'm getting good results with chrome/iron but bad with fennec.
With 8.8.12 NE and "touch client" enabled, on an android phone, I'm getting good results with chrome/iron but bad with fennec.
Re: Mobile client doesn't show emails
Got the same problem.
I am not brave enough to delete all files in the /opt/zimbra/jetty/work directory. So I try with renaming it first
mv /opt/zimbra/jetty/work /opt/zimbra/jetty/work_bak
zmcontrol restart
It works.
A new "work" directory is created and all the html, javascript, css, java, class files will be copied again.
Best,
Simon
I am not brave enough to delete all files in the /opt/zimbra/jetty/work directory. So I try with renaming it first
mv /opt/zimbra/jetty/work /opt/zimbra/jetty/work_bak
zmcontrol restart
It works.
A new "work" directory is created and all the html, javascript, css, java, class files will be copied again.
Best,
Simon
Re: Mobile client doesn't show emails
Hi,smyeung wrote:Got the same problem.
I am not brave enough to delete all files in the /opt/zimbra/jetty/work directory. So I try with renaming it first
mv /opt/zimbra/jetty/work /opt/zimbra/jetty/work_bak
zmcontrol restart
It works.
A new "work" directory is created and all the html, javascript, css, java, class files will be copied again.
Best,
Simon
It works, but I needed after moving /opt/zimbra/jetty/work to create an empty /opt/zimbra/jetty/work with zimbra.zimbra permission with 755.
Last edited by Inglebard on Wed Feb 05, 2020 10:54 am, edited 1 time in total.
Re: Mobile client doesn't show emails
Worked for me, thanks!gabrieles wrote:On each mailstore in your infrastructure:
zmcontrol stop
cd /opt/zimbra/jetty/work/
rm -rf *
zmcontrol start
Re: Mobile client doesn't show emails
Zimbra should create the work directory when you start mailboxd
If it doesn't then the folder probably has the wrong permissions (which means other permissions could be out too)
The best way to fix this is with zmfixperms
should do it ... then start mailboxd with
Jon
If it doesn't then the folder probably has the wrong permissions (which means other permissions could be out too)
The best way to fix this is with zmfixperms
Code: Select all
/opt/zimbra/libexec/zmfixperms --extended
Code: Select all
zmmailboxdctl start