Web client - automatically opens contacts

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pturkowski
Posts: 1
Joined: Fri Apr 08, 2022 6:39 pm

Web client - automatically opens contacts

Post by pturkowski »

Hi All,
I've wasted enough time over settings in the Web Client and searching for answer in Google, to register here and ask you for help. Whenever I login to the web client it automatically switches from Mail to Contacts. I have no idea why this happens and it is truly infuriating. It happens on various computers and web browsers, so it must be somehow set up in the Zimbra. When I switch to HTML it doesn't do that. It only happens on AJAX.

Please help.

Best regards,
Piotr Turkowski
saket.patel
Zimbra Employee
Zimbra Employee
Posts: 137
Joined: Mon Apr 11, 2022 8:39 pm

Re: Web client - automatically opens contacts

Post by saket.patel »

Which version of zimbra are you using? and do you have any custom zimlets installed on system?
milauria
Advanced member
Advanced member
Posts: 96
Joined: Mon Aug 15, 2016 12:32 pm

Re: Web client - automatically opens contacts

Post by milauria »

Same problem here,
I run Release 8.8.15_GA_3829.RHEL7_64_20190718141144 RHEL7_64 FOSS edition, Patch 8.8.15_P31.
I have been running the same zimlets since a long time
this issue only appeared recently, not sure if before or after installing P31
Any clue where the problem might be ? thanks
saket.patel
Zimbra Employee
Zimbra Employee
Posts: 137
Joined: Mon Apr 11, 2022 8:39 pm

Re: Web client - automatically opens contacts

Post by saket.patel »

milauria wrote:Same problem here,
I run Release 8.8.15_GA_3829.RHEL7_64_20190718141144 RHEL7_64 FOSS edition, Patch 8.8.15_P31.
I have been running the same zimlets since a long time
this issue only appeared recently, not sure if before or after installing P31
Any clue where the problem might be ? thanks
Issue has been fixed in 8.8.15 Patch 32, search for ZBUG-2762 in https://wiki.zimbra.com/wiki/Zimbra_Releases/8.8.15/P32
Let us know if you are facing any other issues
felixjoussein
Posts: 3
Joined: Fri Jul 07, 2017 9:22 am

Re: Web client - automatically opens contacts

Post by felixjoussein »

Hi, I'm facing the same issue.
I am also on FOSS (Release 8.8.15.GA.3829.UBUNTU16.64 UBUNTU18_64 FOSS edition, Patch 8.8.15_P32.)
Upgrading P32 did not resolve the problem for me.
Help appreciated!
regards,
Félix
saket.patel wrote:
milauria wrote:Same problem here,
I run Release 8.8.15_GA_3829.RHEL7_64_20190718141144 RHEL7_64 FOSS edition, Patch 8.8.15_P31.
I have been running the same zimlets since a long time
this issue only appeared recently, not sure if before or after installing P31
Any clue where the problem might be ? thanks
Issue has been fixed in 8.8.15 Patch 32, search for ZBUG-2762 in https://wiki.zimbra.com/wiki/Zimbra_Releases/8.8.15/P32
Let us know if you are facing any other issues
saket.patel
Zimbra Employee
Zimbra Employee
Posts: 137
Joined: Mon Apr 11, 2022 8:39 pm

Re: Web client - automatically opens contacts

Post by saket.patel »

Can you check this in incognito/private browser? just to rule out issues related to browser caching
felixjoussein
Posts: 3
Joined: Fri Jul 07, 2017 9:22 am

Re: Web client - automatically opens contacts

Post by felixjoussein »

Sorry, it took me so long to respond:
saket.patel wrote:Can you check this in incognito/private browser? just to rule out issues related to browser caching
Same Problem in Private browser.
The Problem persists!
regards, Félix
saket.patel
Zimbra Employee
Zimbra Employee
Posts: 137
Joined: Mon Apr 11, 2022 8:39 pm

Re: Web client - automatically opens contacts

Post by saket.patel »

Do you have any third party zimlets installed? Some customer reported having same issue when using "Coloured emails Plus" zimlet
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