Mime to MAPI Conversion Issues?

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LillianNest
Posts: 1
Joined: Wed Jan 06, 2021 11:01 am

Mime to MAPI Conversion Issues?

Postby LillianNest » Wed Jan 06, 2021 11:03 am

Can anyone tell me what this means? Thanks.

Subject: Local Failure Notice
Importance: High

This e-mail was generated for technical support purposes.

Sync Type: Delta Sync
Sync Token (before request): 519690
Sync Token (most current): 519697
Store: Zimbra - John Doe
Computer Name: DELL-XXX-XX
ZCO Version: 8.7.10.1711
Server Version: 8.7.11_GA_3775
MIME to MAPI conversion issues:
Warning 0. id:166975 type:message. Conversion returned partial completion.
hr:263808 Body of this item may be corrupted.


jholder
Zimbra Employee
Zimbra Employee
Posts: 4725
Joined: Fri Sep 12, 2014 10:00 pm

Re: Mime to MAPI Conversion Issues?

Postby jholder » Thu Jul 08, 2021 3:03 am

You should update if you can.

This problem means that when Outlook fetched the message, it was in the standard MIME format. When it went to convert it and store it into the outlook format, something went wrong.

If you have many of them, then open a support case. If you have a few, it's likely a problem with the original message. This can happen because not all emails follow the same standards.

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