Outlook Connector Error

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sgcowgill
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Outlook Connector Error

Postby sgcowgill » Tue Dec 06, 2005 12:27 pm

Hi guys,
I just finished installing the Outlook connector on my machine. After setting up the profile I receive the following error when I attempt to start Outlook.
"Error in registry for "Exchange Extensions;?". The syntax or format of the registry is incorrect. Check the registry settings and compare the registry for this extension to toher extensions in ther registry."
I did a registry search on "Exchange Extensions" and came up with HKLMSoftwareMicrosoftExchangeClientExtensions. The value for the Exchange Extensions key is a non-ASCII character. That is obviously wrong.
I am assuming that this is where the Zimbra Exchange extension is supposed to go. Can you supply me the data for the key?
Thanks

Steve


15539sam
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Outlook Connector Error

Postby 15539sam » Tue Dec 06, 2005 3:55 pm

Interesting...we dont install any exchange extensions or com add-ins. You can get a log of what the installer does by first uninstalling, then from the command line run the installer with -l ie
ZimbraOlkConnector_3.0.670.msi -l install_log.txt
phoenix
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Outlook Connector Error

Postby phoenix » Wed Dec 07, 2005 1:17 am

[quote user="sgcowgill"]

I am assuming that this is where the Zimbra Exchange extension is supposed to go. Can you supply me the data for the key?
Thanks

Steve[/QUOTE]

That's an MS Office problem that's corrected by installing SP1, do you have that installed? Have a look at this MS article for a resolution, you just need to delete the Exchange Extensions key.
Regards

Bill

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7323graffiti
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Outlook Connector Error

Postby 7323graffiti » Wed Dec 07, 2005 2:17 am

OT: where can I find Zimbra Outlook plugin? I take a look at http://www.zimbra.com/community/downloads.php but no luck.
-g
15539sam
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Outlook Connector Error

Postby 15539sam » Wed Dec 07, 2005 2:33 am

ping sales _at_ zimbra.com
sgcowgill
Posts: 17
Joined: Fri Sep 12, 2014 10:01 pm

Outlook Connector Error

Postby sgcowgill » Wed Dec 07, 2005 11:05 am

I was able to install it successfully on another machine. Thanks for the feedback. I will perform the Office fix on the test machine.
Thanks much for the feedback.
Stee
manthrax3
Posts: 42
Joined: Fri Sep 12, 2014 10:00 pm

Outlook Connector Error

Postby manthrax3 » Fri Dec 09, 2005 10:21 am

The Outlook connector works great, but it syncs some folders that I don't really think are necessary at this time:
Journal

Notes

Sync Issues

Tasks
I know what these do, but I don't like seeing them in the zimbra web client if the features aren't supported the way they were designed. Any way to filter?
Thanks,

bp
15539sam
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Outlook Connector Error

Postby 15539sam » Fri Dec 09, 2005 10:30 am

Of Journal, Notes, Sync Issues and Tasks, the only one that really is irrelevant is Journal.
The server supports Notes, but we don't yet support them in the outlook connector.
In Sync Issues the Conflicts folder is important. If there are every any conflicts during sync, the conflicts folder will be used for conflict resolution.
In the future, the server and connector will support tasks.
If you delete the Journal folder via the web client, it will be deleted in Outlook. If you hit some outlook functionality that requires it, Outlook may crash.

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