Messages hanging out in the outbox.

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azilber
Advanced member
Advanced member
Posts: 52
Joined: Fri Sep 12, 2014 10:26 pm

Messages hanging out in the outbox.

Post by azilber »

Hi All,
I'm using the latest 4.5.2 bugfixed ZCO on winxp and office 2003. So far so good, except for one user. I setup his account, it looked good. Outlook created 'outbox1' as his outbox.
Sometimes, when he sends emails, they don't get sent. They'll just hand around the outbox. When he restarts outlook then it'll get sent. Also, his sent email has problems syncing.
Any ideas?
-Alex
15539sam
Zimbra Alumni
Zimbra Alumni
Posts: 814
Joined: Fri Sep 12, 2014 9:52 pm

Messages hanging out in the outbox.

Post by 15539sam »

Shutdown outlook

run ZcoLogCtl.exe and enable logging with http tracing

Start outlook

repro the problem

shutdown outlook

post the logs to this forum
ZcoLogCtl is located under
Common FilesSystemMSMAPI\ZcoLogCtl.exe
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