Installing Outlook connector 4.5.10 = installation was interrupted

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16242ryanp
Posts: 39
Joined: Fri Sep 12, 2014 10:45 pm

Installing Outlook connector 4.5.10 = installation was interrupted

Post by 16242ryanp »

Hello,
One of my remote users is attempting to install ZimbraOlkConnector-4.5.10_GA_1571_4.5.436.msi, however she is getting an "installation was interrupted" error. Any clue what could cause this?
Thanks in advance for responses.
10339alee
Zimbra Alumni
Zimbra Alumni
Posts: 406
Joined: Fri Sep 12, 2014 10:31 pm

Installing Outlook connector 4.5.10 = installation was interrupted

Post by 10339alee »

[quote user="16242ryanp"]Hello,
One of my remote users is attempting to install ZimbraOlkConnector-4.5.10_GA_1571_4.5.436.msi, however she is getting an "installation was interrupted" error. Any clue what could cause this?
Thanks in advance for responses.[/QUOTE]
try running the installer with the following command:
msiexec /i ZimbraOlkConnector-4.5.10_GA_1571_4.5.436.msi /l*v ZcoInstaller.log
this will run the installer in such a way that logs are generated. Once you do that you can either post the log here, private message me or open a ticket with support and someone will try to debug it.
thanks

--tony
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