No complete sync, outlook.exe still accesses store after exit

Ask your questions and get help with Zimbra's Outlook Connector.
goetzi
Advanced member
Advanced member
Posts: 184
Joined: Fri Sep 12, 2014 9:59 pm

No complete sync, outlook.exe still accesses store after exit

Postby goetzi » Wed Feb 20, 2008 7:17 am

I have one user with a strange problem:
The mailbox size is 7,1 GB.

Outlook version: 2007

ZCS/ZCO version: 5.0.2
After installing the connector Outlook didn't sync the whole mailbox, it stopped at ~ 5GB. After shutting down Outlook the outlook.exe still runs and has a CPU usage of 2-50%.

The ZDB store file is permanently accessed (according to the "last change" time in the file propierties) but it doesn't change its size.
/opt/zimbra/log/mailbox.log doesn't show any activities for this mailbox.
I have attached a part of the ZCOLogCtl.exe log which was logged about 20 minutes after Outlook shutdown.
Any ideas?

zco.log-20080220T114408.584-OUTLOOK.EXE-1868.log.bak.zip



10339alee
Zimbra Alumni
Zimbra Alumni
Posts: 406
Joined: Fri Sep 12, 2014 10:31 pm

No complete sync, outlook.exe still accesses store after exit

Postby 10339alee » Wed Feb 20, 2008 12:14 pm

[quote user="goetzi"]I have one user with a strange problem:
The mailbox size is 7,1 GB.

Outlook version: 2007

ZCS/ZCO version: 5.0.2
After installing the connector Outlook didn't sync the whole mailbox, it stopped at ~ 5GB. After shutting down Outlook the outlook.exe still runs and has a CPU usage of 2-50%.

The ZDB store file is permanently accessed (according to the "last change" time in the file propierties) but it doesn't change its size.
/opt/zimbra/log/mailbox.log doesn't show any activities for this mailbox.
I have attached a part of the ZCOLogCtl.exe log which was logged about 20 minutes after Outlook shutdown.
Any ideas?[/QUOTE]


is there any way that you can get us a core dump?
Creating a Core Dump from a Running Process using WinDbg - Zimbra :: Wiki

Return to “Zimbra Connector for Outlook”

Who is online

Users browsing this forum: No registered users and 2 guests