Mac Outlook 2016 - Exchange Sync Issues
Mac Outlook 2016 - Exchange Sync Issues
I've recently switched from a Windows Outlook 2013 to Mac Outlook 2016. My problem is, that unlike the Windows Outlook which used to sync seamlessly with my Zimbra Exchange email account, Outlook 2016 needs to be synced manually by pressing the Send/Receive button. I've tried Apple Mail and its able to sync mails automatically, however, I prefer to use Mac Outlook 2016. Please advise.
Re: Mac Outlook 2016 - Exchange Sync Issues
I tried creating a new profile and tested the outcome but the problem remains unresolved The mail syncs only when I press the Send & Receive button.
Help...
Help...
- jorgedlcruz
- Zimbra Alumni
- Posts: 2782
- Joined: Thu May 22, 2014 4:47 pm
Re: Mac Outlook 2016 - Exchange Sync Issues
Hello,
Which Zimbra Collaboration version do you have? And which Zimbra Connector version?
Best regards
Which Zimbra Collaboration version do you have? And which Zimbra Connector version?
Best regards
Re: Mac Outlook 2016 - Exchange Sync Issues
Hi jorgedlcruz
I'm not aware that Zimbra Collaboration and/or Zimbra Connector versions are available for Mac.
I remember that the Windows version of Outlook was using a Version of Zimbra connector; I tried looking for a Mac based one but couldn't find. Please do correct me, if there is one and point me to the right direction.
Thanks,
Bhaskar
I'm not aware that Zimbra Collaboration and/or Zimbra Connector versions are available for Mac.
I remember that the Windows version of Outlook was using a Version of Zimbra connector; I tried looking for a Mac based one but couldn't find. Please do correct me, if there is one and point me to the right direction.
Thanks,
Bhaskar
- jorgedlcruz
- Zimbra Alumni
- Posts: 2782
- Joined: Thu May 22, 2014 4:47 pm
Re: Mac Outlook 2016 - Exchange Sync Issues
Ahh, yes sorry! So are you using EWS right? Like on this Wiki:
Let me try on my scenario
Best regards
Best regards
Re: Mac Outlook 2016 - Exchange Sync Issues
Hi jorgedlcruz,
Yes, you're rights this is a Zimbra exchange account using EWS.
Is there a solution or workaround for this?
Thanks,
Bhaskar
Yes, you're rights this is a Zimbra exchange account using EWS.
Is there a solution or workaround for this?
Thanks,
Bhaskar
- jorgedlcruz
- Zimbra Alumni
- Posts: 2782
- Joined: Thu May 22, 2014 4:47 pm
Re: Mac Outlook 2016 - Exchange Sync Issues
Hello,
I think the problem to not seeing the button is not Zimbra related, and more Outlook itself over Mac, here is more information: Best regards
I think the problem to not seeing the button is not Zimbra related, and more Outlook itself over Mac, here is more information: Best regards
Re: Mac Outlook 2016 - Exchange Sync Issues
Hi jorgedlcruz,
I read through the recommended thread and understood 2 things:
a. The option to adjust the interval timing is available only for IMAP accounts.
b. Exchange accounts using EWS need some kind of API for seamless syncing.
There is a Zimbra provided Connector software that Windows Outlook uses to seamlessly sync mails, so following the same same logic Zimbra needs to provide a Connector patch/software to allow for seamless on Outlook for Mac. To the best of understanding, Zimbra doesn't have one...
Is there a workaround that I can use?
I read through the recommended thread and understood 2 things:
a. The option to adjust the interval timing is available only for IMAP accounts.
b. Exchange accounts using EWS need some kind of API for seamless syncing.
There is a Zimbra provided Connector software that Windows Outlook uses to seamlessly sync mails, so following the same same logic Zimbra needs to provide a Connector patch/software to allow for seamless on Outlook for Mac. To the best of understanding, Zimbra doesn't have one...
Is there a workaround that I can use?
-
- Posts: 1
- Joined: Tue Jun 21, 2016 3:27 am
Re: Mac Outlook 2016 - Exchange Sync Issues
Dear All,
I am having similar problem, I have Ouloook for Mac 2011, and I want all my folders to be able to sync with the Zimbra server. upon my research its is taking me to this page https://bugzilla.zimbra.com/show_bug.cgi?id=101362
but am not sure where to get these services and where to install them ... your help will be greatly appreciated
When trying to connect an Outlook for MAC 2011/2016 the autodiscover is failling to download the autodiscover.xml even with the autodiscover DNS entry filled.
Step to reproduce :
Install and activate the following services :
zimbra-apache
zimbra-archiving
zimbra-convertd
zimbra-core
zimbra-ldap
zimbra-logger
zimbra-mta
zimbra-snmp
zimbra-spell
zimbra-store
Try to connect Outlook to the zimbra server it will fail
Solution
Install the proxy service :
zimbra-apache
zimbra-archiving
zimbra-convertd
zimbra-core
zimbra-ldap
zimbra-logger
zimbra-memcached
zimbra-mta
zimbra-proxy
zimbra-snmp
zimbra-spell
zimbra-store
and configure it to be the main point of connection.
Outlook it's connecting.
We need to document it or solve the problem.
Regards
Michael Nyirenda
I am having similar problem, I have Ouloook for Mac 2011, and I want all my folders to be able to sync with the Zimbra server. upon my research its is taking me to this page https://bugzilla.zimbra.com/show_bug.cgi?id=101362
but am not sure where to get these services and where to install them ... your help will be greatly appreciated
When trying to connect an Outlook for MAC 2011/2016 the autodiscover is failling to download the autodiscover.xml even with the autodiscover DNS entry filled.
Step to reproduce :
Install and activate the following services :
zimbra-apache
zimbra-archiving
zimbra-convertd
zimbra-core
zimbra-ldap
zimbra-logger
zimbra-mta
zimbra-snmp
zimbra-spell
zimbra-store
Try to connect Outlook to the zimbra server it will fail
Solution
Install the proxy service :
zimbra-apache
zimbra-archiving
zimbra-convertd
zimbra-core
zimbra-ldap
zimbra-logger
zimbra-memcached
zimbra-mta
zimbra-proxy
zimbra-snmp
zimbra-spell
zimbra-store
and configure it to be the main point of connection.
Outlook it's connecting.
We need to document it or solve the problem.
Regards
Michael Nyirenda