How to remove this Pop-Up from Zimbra Connector for Microsoft Outlook
Posted: Fri Nov 02, 2018 3:47 am
Hi there
We have this issue where after the user upgrading the ZCO Version 8.8.10.1785 – Windows 32-bit (latest version). Soon after opening up Outlook we have this pop-up:
The registry settings installed by the Zimbra Connector for Outlook (ZCO) have been changed. This might be due to recent Microsoft Office Updates. ZCO will now launch an external program to reset the registry setting. You might see a User Account Control message box asking for your permission. Please allow UAC to run the external program. If permission is denied, some ZCO feature will not work correctly. [Yes / No] button.
See the attachment.
What we did so far:
1) We run Outlook and the above pop-up appeared. Clicked "Yes". Closed the Outlook and restarted the Outlook and the pop-up reappear again.
2) We check the user User Account Control (UAC) and apparently sets to "Never Notify". So we changed this and set to: "Notify me only when applications try to make changes to my computer (default)". Then we run Outlook and the above pop-up appeared. Click "Yes" and the script running: "Do you want to allow the following program to make changes to this computer? Program Name: Microsoft Console Based Script Host. Verified publisher: Microsoft. [Yes/No] button". See the attachment. Clicked Yes. Closed the Outlook and restarted the Outlook and the pop-up reappear again.
3) In Office setup, we did the Quick Repair and then reinstall the ZCO. Same thing.
4) In Office setup, we did the Online Repair and then reinstall the ZCO. Same thing.
The environment:
1) Ms Office 2013 32-Bit
2) ZCO 8.8.10.1785 32-bit
Any ideas in regards to this?
Thanks
We have this issue where after the user upgrading the ZCO Version 8.8.10.1785 – Windows 32-bit (latest version). Soon after opening up Outlook we have this pop-up:
The registry settings installed by the Zimbra Connector for Outlook (ZCO) have been changed. This might be due to recent Microsoft Office Updates. ZCO will now launch an external program to reset the registry setting. You might see a User Account Control message box asking for your permission. Please allow UAC to run the external program. If permission is denied, some ZCO feature will not work correctly. [Yes / No] button.
See the attachment.
What we did so far:
1) We run Outlook and the above pop-up appeared. Clicked "Yes". Closed the Outlook and restarted the Outlook and the pop-up reappear again.
2) We check the user User Account Control (UAC) and apparently sets to "Never Notify". So we changed this and set to: "Notify me only when applications try to make changes to my computer (default)". Then we run Outlook and the above pop-up appeared. Click "Yes" and the script running: "Do you want to allow the following program to make changes to this computer? Program Name: Microsoft Console Based Script Host. Verified publisher: Microsoft. [Yes/No] button". See the attachment. Clicked Yes. Closed the Outlook and restarted the Outlook and the pop-up reappear again.
3) In Office setup, we did the Quick Repair and then reinstall the ZCO. Same thing.
4) In Office setup, we did the Online Repair and then reinstall the ZCO. Same thing.
The environment:
1) Ms Office 2013 32-Bit
2) ZCO 8.8.10.1785 32-bit
Any ideas in regards to this?
Thanks