Zimbra connector. Unread reading pane.!!

Ask your questions and get help with Zimbra's Outlook Connector.
Jhonmicky
Posts: 31
Joined: Tue Aug 06, 2019 7:38 pm

Zimbra connector. Unread reading pane.!!

Postby Jhonmicky » Fri Nov 01, 2019 11:14 pm

I am using a MS Office Outlook 2013 with the latest version of Zimbra connector and i have noticed that it behaves strangely when i'm checking my mails on the Unread Reading pane. So i go to the Unread Reading pane, select the first unread mail on the list, after 5 seconds it become "Read" (which is fine) and instantly disappears from the Unread pane view (which is not fine). I know that i can disable this Become-read-after-5-seconds thing but it doesnt matter - if i mark the mail as read it disappears anyways. I have tried to add my another mail to outlook not using a connector and it works normally - after i mark mail as read it only disappears from the Unread tab after i refresh the view and according to the Microsoft this is how it suppose to work. So obviously connector changes this behavior and i was unable to fine where i can change it.fedloan irs.gov easybib


r_e_d_b_a_r_o_n
Posts: 3
Joined: Mon Dec 23, 2019 3:57 pm

Re: Zimbra connector. Unread reading pane.!!

Postby r_e_d_b_a_r_o_n » Thu Feb 06, 2020 4:31 pm

Same behavior :( Did anyone found a solution or workaround?
User avatar
fs.schmidt
Outstanding Member
Outstanding Member
Posts: 223
Joined: Sat Sep 13, 2014 3:37 am
Location: Brazil
Contact:

Re: Zimbra connector. Unread reading pane.!!

Postby fs.schmidt » Thu Feb 06, 2020 5:45 pm

Jhonmicky wrote:I am using a MS Office Outlook 2013 with the latest version of Zimbra connector and i have noticed that it behaves strangely when i'm checking my mails on the Unread Reading pane. So i go to the Unread Reading pane, select the first unread mail on the list, after 5 seconds it become "Read" (which is fine) and instantly disappears from the Unread pane view (which is not fine). I know that i can disable this Become-read-after-5-seconds thing but it doesnt matter - if i mark the mail as read it disappears anyways. I have tried to add my another mail to outlook not using a connector and it works normally - after i mark mail as read it only disappears from the Unread tab after i refresh the view and according to the Microsoft this is how it suppose to work. So obviously connector changes this behavior and i was unable to fine where i can change it.fedloan irs.gov easybib


Hi,

As you are using the Connector for Outlook, I can assume that you are a Network Edition Professional customer. You should open a ticket with Zimbra for this matter, but maybe someone on this forum might help you.

Best regards.

Return to “Zimbra Connector for Outlook”

Who is online

Users browsing this forum: No registered users and 3 guests