BES synced before I racked into data center

Are you using the Zimbra Connector for BlackBerry? Post your comments and questions here.
hfranco
Posts: 15
Joined: Sat Sep 13, 2014 1:11 am

BES synced before I racked into data center

Postby hfranco » Mon Aug 22, 2011 11:20 am

Before deploying the BES server I configured it locally at my office and tested it here.
Everything worked fine. I was able to sync mail without a problem.
Took it to the data center, changed the static IP, and now it doesn't want to sync.
I can pull up the Blackberry Admin web interface but it will not sync.
The logs on the BES server isn't telling me much.
Where should I look?


xeon
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Posts: 208
Joined: Fri Sep 12, 2014 11:50 pm

BES synced before I racked into data center

Postby xeon » Mon Aug 22, 2011 1:56 pm

Do you have access to the Zimbra server over the needed ports?

[QUOTE]ZCB/BES needs Ports 443/8443 and 7071 to work[/QUOTE]
hfranco
Posts: 15
Joined: Sat Sep 13, 2014 1:11 am

BES synced before I racked into data center

Postby hfranco » Mon Aug 22, 2011 4:19 pm

[quote user="xeon"]Do you have access to the Zimbra server over the needed ports?[/QUOTE]
yeah. those ports are open. it worked before it was put in the data center.

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