Hello,
GAL is not updating even when I manually update the Outlook Address Book in each of the two Outlook profiles on the BES/ZCB machine. The GAL appears to be complete otherwise, but newly-created users do not appear.
Outlook clients on other machines do have a complete GAL including all newly-created users.
I'd appreciate any help. ZCOLogCtl log is attached. During the logging I performed a manual update of the BlackBerryManager profile's Address Book.
Thanks.
zco-20080516T125525.192-OUTLOOK.EXE-3148.zip
[SOLVED] GAL not updating
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- Advanced member
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[SOLVED] GAL not updating
I've just started to have the same issue.... did you manage to resolve it ?
[SOLVED] GAL not updating
Hi,
Not yet. I'm about to open a support case.
Not yet. I'm about to open a support case.
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- Advanced member
- Posts: 155
- Joined: Fri Sep 12, 2014 10:25 pm
[SOLVED] GAL not updating
The problem went away, rebooted server (although I'd tried this already) and this morning I have a complete GAL in BES....
Clearly this "feature" could take a while to get fixed.
Clearly this "feature" could take a while to get fixed.
[SOLVED] GAL not updating
Problem solved for me. On advice from Zimbra support, changed from using external LDAP to internal LDAP. Now the complete GAL displays in BES and the Outlook profiles.