[SOLVED] No Calendar Sync on BB

Are you using the Zimbra Connector for BlackBerry? Post your comments and questions here.
16128deepblue
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[SOLVED] No Calendar Sync on BB

Postby 16128deepblue » Tue Jul 08, 2008 1:17 pm

[quote user="10339alee"]can you stop the BES services and then open up outlook on that machine and check if the appts that are not getting synced to the device are visible properly in outlook for the particular users having this problem? what version of BES are you using...more importantly the service pack.[/QUOTE]
You won't belive it... After wiping the device for the 4th time, stopping and starting all Blackberry Services and rebooting the W2K3 machine, deleting and readding the user to the BES and going through enterprise activation for the 4th or 5th time my calendar entries appeared on the device. And all entries seem to be syncing in both directions...
My BES Version is 4.1.5.26 if this is of any importance :-)
Regards and thanks

Thomas


10339alee
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[SOLVED] No Calendar Sync on BB

Postby 10339alee » Tue Jul 08, 2008 1:22 pm

[quote user="16128deepblue"]You won't belive it... After wiping the device for the 4th time, stopping and starting all Blackberry Services and rebooting the W2K3 machine, deleting and readding the user to the BES and going through enterprise activation for the 4th or 5th time my calendar entries appeared on the device. And all entries seem to be syncing in both directions...
My BES Version is 4.1.5.26 if this is of any importance :-)
Regards and thanks

Thomas[/QUOTE]
Its interesting because that is the latest service pack. we are on 4.1.4 so there could be some incompatibility issues but that is very unlikely. I'm thinking that there was some issue with a service that was not started...or services not being started in the right order or some processes still lying around when you restart the services. we do have some issues with the release that you are using that causes you to have to restart the BES controller service every once in a while. We've addressed some of these issues and have some outstanding Microsoft support cases on other issues. These fixes can be seen in the BETA 3 that is coming very soon. We are dotting the Is and crossing the Ts and testing. The next steps would be to update the docs and then ship it.
16128deepblue
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[SOLVED] No Calendar Sync on BB

Postby 16128deepblue » Wed Jul 09, 2008 5:26 am

[quote user="10339alee"]Its interesting because that is the latest service pack. we are on 4.1.4 so there could be some incompatibility issues but that is very unlikely. I'm thinking that there was some issue with a service that was not started...or services not being started in the right order or some processes still lying around when you restart the services. we do have some issues with the release that you are using that causes you to have to restart the BES controller service every once in a while. We've addressed some of these issues and have some outstanding Microsoft support cases on other issues. These fixes can be seen in the BETA 3 that is coming very soon. We are dotting the Is and crossing the Ts and testing. The next steps would be to update the docs and then ship it.[/QUOTE]
Hi Anthony,
thanks a lot for your help. I will try the upcoming BETA 3 of the BES connector as soon as it arrives.

And I will mark the thread as "solved".
Regards

Thomas
davidfsmith
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[SOLVED] No Calendar Sync on BB

Postby davidfsmith » Wed Jul 09, 2008 7:50 am

[quote user="10339alee"]These fixes can be seen in the BETA 3 that is coming very soon. We are dotting the Is and crossing the Ts and testing. The next steps would be to update the docs and then ship it.[/QUOTE]
ooooh, almost exciting... ;-)

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