BES + multiple domains

jareep · Post by **jareep** » Wed Dec 30, 2009 3:26 pm

Our single BES server (mail.mydomain.com) hosts 2 domains (mydomain.com and mydomain2.com). I ran zmprov mcf zimbraGalInternalSearchBase ROOT and

zmprov mcf zimbraGalSyncLdapSearchBase ROOT.
With this setup should I be able to add BES users for mydomain.com and mydomain2.com? I've only got 1 user on mydomain2.com for the time being, but when I tried to activate her device it wouldn't get past "Activating...". She did receive the BB email in her inbox but it never disappeared and activation never completed.
I haven't wipe her handheld device yet because I wanted to verify that what I want to do will work before proceeding with wiping the device. Thanks!

eugener · Post by **eugener** » Mon Jan 04, 2010 2:30 pm

I beleive that you should be able to activate users from different domains on the same instance of BES. Please open up support case and attach MAGT and zcb log files covering period of time when device was in process of activation.