Shared Contacts, CardDAV & Mobile Sync
Posted: Tue Aug 15, 2017 8:18 am
Good day to all you lovely Zimbra admins,
I have created a Zimbra mailbox for the express purpose of sharing contacts with all users in the company. Let's say it's called "sharedcontacts@domain.com". Within the mailbox are several contact lists:
/Legal
/Insurance
/Blah
/Etc
I have shared these lists with myself, rp0rt@domain.com and have accepted the share invitation. In my Zimbra web client, under the 'Contacts' tab, I can see the shares.
I would now like to sync these contact lists with my mobile phone. I have configured a CardDAV account accordingly for my mailbox, the aforementioned rp0rt@domain.com. My CardDAV application connects to my account, but only gives me the option to select my mailbox contacts (i.e. Contacts and 'Emailed Contacts'). There is no 'discovery' of the shared contact lists of the 'sharedcontacts@domain.com' mailbox.
This behaviour is the same whether using iPhone or Android.
I am using Release 8.7.11.GA.1854.UBUNTU14.64 UBUNTU14_64 NETWORK edition.
I can't find much useful information about troubleshooting this issue through the Zimbra logs - though I am able to track mobile Zimbra syncs in /opt/zimbra/sync.log
I can sync the shared contacts to my mobile device if I setup a separate CardDAV account using the mailbox "sharedcontacts@domain.com" but I shouldn't have to do that...should I? (I don't want to do that for my users).
All hints/ tips/ solutions gratefully received.
Many thanks,
rp0rt
I have created a Zimbra mailbox for the express purpose of sharing contacts with all users in the company. Let's say it's called "sharedcontacts@domain.com". Within the mailbox are several contact lists:
/Legal
/Insurance
/Blah
/Etc
I have shared these lists with myself, rp0rt@domain.com and have accepted the share invitation. In my Zimbra web client, under the 'Contacts' tab, I can see the shares.
I would now like to sync these contact lists with my mobile phone. I have configured a CardDAV account accordingly for my mailbox, the aforementioned rp0rt@domain.com. My CardDAV application connects to my account, but only gives me the option to select my mailbox contacts (i.e. Contacts and 'Emailed Contacts'). There is no 'discovery' of the shared contact lists of the 'sharedcontacts@domain.com' mailbox.
This behaviour is the same whether using iPhone or Android.
I am using Release 8.7.11.GA.1854.UBUNTU14.64 UBUNTU14_64 NETWORK edition.
I can't find much useful information about troubleshooting this issue through the Zimbra logs - though I am able to track mobile Zimbra syncs in /opt/zimbra/sync.log
I can sync the shared contacts to my mobile device if I setup a separate CardDAV account using the mailbox "sharedcontacts@domain.com" but I shouldn't have to do that...should I? (I don't want to do that for my users).
All hints/ tips/ solutions gratefully received.
Many thanks,
rp0rt