Error when sending email from webmail

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AamirKabli
Posts: 7
Joined: Tue Jan 20, 2015 11:10 am

Error when sending email from webmail

Post by AamirKabli »

When I am trying to send an email with an attachment from Zimbra Webmail, I get the below error.
Could not send message: mail.SEND_FAILURE
method: [unknown]
msg: SMTP server reported: MESSAGE_NOT_DELIVERED
code: mail.SEND_FAILURE
detail: soap:Sender
trace: qtp1097575009-24714:https://172.31.37.132:60443/service/soa ... fb879685cc
request:
Body: {
SendMsgRequest: {
_jsns: "urn:zimbraMail",
m: {
attach: {
mp: [
// [0]:
{
mid: "300",
part: "2"
}
]
},
did: "300",
e: [
// [0]:
{
a: "aamir.kabli@epicentertechnology.com",
t: "t"
},
// [1]:
{
a: "rajibr@voxtab.com",
p: "rajib roy",
t: "f"
}
],
id: "300",
idnt: "1ff69550-6580-42f6-9140-e92a9feb1303",
irt: {
_content: "<1672370469.120430.1422887363740.JavaMail.zimbra@voxtab.com>"
},
mp: [
// [0]:
{
content: {
_content: "Test"
},
ct: "text/plain"
}
],
su: {
_content: "Test Attachment"
}
},
suid: 1422887448936
}
},
Header: {
context: {
_jsns: "urn:zimbra",
account: {
_content: "rajibr@voxtab.com",
by: "name"
},
authToken: "(removed)",
notify: {
seq: 2
},
session: {
_content: 126210,
id: 126210
},
userAgent: {
name: "ZimbraWebClient - GC40 (Win)",
version: "8.0.7_GA_6021"
}
}
}
User avatar
jorgedlcruz
Zimbra Alumni
Zimbra Alumni
Posts: 2782
Joined: Thu May 22, 2014 4:47 pm

Error when sending email from webmail

Post by jorgedlcruz »

Hi Aamir,

This looks like DNS problem, please share with us the contento of your /etc/hosts /etc/hostname /etc/resolv.conf, and the result of ipconfig and also like zimbra user the result of zmhostname.



Best regards
Jorge de la Cruz https://jorgedelacruz.es
Systems Engineer at Veeam Software https://www.veeam.com/
pk-oso
Posts: 1
Joined: Wed Sep 29, 2021 9:34 pm

Re: Error when sending email from webmail

Post by pk-oso »

Hi you two...! Sorry about writing on this post after a lot of time.. My Zimbra 8.8 is showing this error after updating and installing rspamd as antispam platform for my email service. My DNS configuration looks good:
.- Zimbra Server is DNS itself
.- Secondary DNS for my zimbra server is my LAN DNS server
.- Resolv.conf, hosts and hostname, zmhostname and IP config look good and matching all

Error is similar to Aamirkabli:
"Could not send message: mail.SEND_FAILURE
method: [unknown]
msg: SMTP server reported: MESSAGE_NOT_DELIVERED
code: mail.SEND_FAILURE
detail: soap:Sender..."

Any suggestion? I have check my recent zimbra configurations changes and all looks good
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