Page 1 of 1

ERROR SIZE ATTACHMENT "mail.UPLOAD_TOO_LARGE"

Posted: Mon Sep 19, 2016 11:22 am
by emilimport
I have problems when i send attachemhts bigger than 10 MB in 7.2.7 verson. In others versions this error didn´t appear. What could I do?

This is the error:
method: [unknown]
msg: upload too large: file 'Rotar - banner.pdf': upload too large
code: mail.UPLOAD_TOO_LARGE
detail: soap:Sender
trace: com.zimbra.cs.mailbox.MailServiceException: upload too large: file 'xxxx.pdf': upload too large ExceptionId:btpool0-132:1474283769174:ead47557a7211377 Code:mail.UPLOAD_TOO_LARGE Arg:(name, STR, "xxxx.pdf") Arg:(reason, STR, "upload too large") at com.zimbra.cs.mailbox.MailServiceException.UPLOAD_TOO_LARGE(MailServiceException.java:286) at com.zimbra.cs.service.FileUploadServlet.saveUpload(FileUploadServlet.java:341) at com.zimbra.cs.service.FileUploadServlet.saveUpload(FileUploadServlet.java:328) at com.zimbra.cs.service.FileUploadServlet.saveUpload(FileUploadServlet.java:360) at com.zimbra.cs.service.mail.ParseMimeMessage.attachPart(ParseMimeMessage.java:821) at com.zimbra.cs.service.mail.ParseMimeMessage.handleAttachments(ParseMimeMessage.java:475) at com.zimbra.cs.service.mail.ParseMimeMessage.parseMimeMsgSoap(ParseMimeMessage.java:370) at com.zimbra.cs.service.mail.ParseMimeMessage.parseMimeMsgSoap(ParseMimeMessage.java:199) at com.zimbra.cs.service.mail.SendMsg.handle(SendMsg.java:149) at com.zimbra.soap.SoapEngine.dispatchRequest(SoapEngine.java:412) at com.zimbra.soap.SoapEngine.dispatch(SoapEngine.java:287) at com.zimbra.soap.SoapEngine.dispatch(SoapEngine.java:158) at com.zimbra.soap.SoapServlet.doWork(SoapServlet.java:303) at com.zimbra.soap.SoapServlet.doPost(SoapServlet.java:217) at javax.servlet.http.HttpServlet.service(HttpServlet.java:725) at com.zimbra.cs.servlet.ZimbraServlet.service(ZimbraServlet.java:206) at javax.servlet.http.HttpServlet.service(HttpServlet.java:814) at org.mortbay.jetty.servlet.ServletHolder.handle(ServletHolder.java:511) at org.mortbay.jetty.servlet.ServletHandler.handle(ServletHandler.java:390) at org.mortbay.jetty.security.SecurityHandler.handle(SecurityHandler.java:218) at org.mortbay.jetty.servlet.SessionHandler.handle(SessionHandler.java:182) at org.mortbay.jetty.handler.ContextHandler.handle(ContextHandler.java:765) at org.mortbay.jetty.webapp.WebAppContext.handle(WebAppContext.java:422) at org.mortbay.jetty.handler.ContextHandlerCollection.handle(ContextHandlerCollection.java:230) at org.mortbay.jetty.handler.HandlerCollection.handle(HandlerCollection.java:114) at org.mortbay.jetty.handler.HandlerWrapper.handle(HandlerWrapper.java:152) at org.mortbay.jetty.handler.rewrite.RewriteHandler.handle(RewriteHandler.java:230) at org.mortbay.jetty.handler.HandlerWrapper.handle(HandlerWrapper.java:152) at org.mortbay.jetty.Server.handle(Server.java:326) at org.mortbay.jetty.HttpConnection.handleRequest(HttpConnection.java:585) at org.mortbay.jetty.HttpConnection$RequestHandler.content(HttpConnection.java:988) at org.mortbay.jetty.HttpParser.parseNext(HttpParser.java:756) at org.mortbay.jetty.HttpParser.parseAvailable(HttpParser.java:218) at org.mortbay.jetty.HttpConnection.handle(HttpConnection.java:415) at org.mortbay.io.nio.SelectChannelEndPoint.run(SelectChannelEndPoint.java:429) at org.mortbay.thread.BoundedThreadPool$PoolThread.run(BoundedThreadPool.java:451)
request:
.......
userAgent: {
name: "ZimbraWebClient - PRISM (Win)",
version: "7.2.7 GA"

Re: ERROR SIZE ATTACHMENT "mail.UPLOAD_TOO_LARGE"

Posted: Mon Sep 19, 2016 1:25 pm
by phoenix
emilimport wrote:I have problems when i send attachemhts bigger than 10 MB in 7.2.7 verson. In others versions this error didn´t appear. What could I do?
It tells you in the error message what the exact problem is and that wouild be because you're trying to upload a file that's larger than 10MB - the mail server to which you're connected has a maximum upload limit and you're exceeding it.

Re: ERROR SIZE ATTACHMENT "mail.UPLOAD_TOO_LARGE"

Posted: Mon Sep 19, 2016 1:32 pm
by emilimport
Hi Phoenix, thanks so much for your answer. The problem is only in this pc, with this version of zimbra desktop, 7.2.7, in others pcs with version 7.2.1 this problem dissapear. I think that the problem is with this version, not with the server. In webmail there is no problem too.

Re: ERROR SIZE ATTACHMENT "mail.UPLOAD_TOO_LARGE"

Posted: Mon Dec 02, 2019 7:07 pm
by jorgemop
Same error, Do you have any solution to this bug.