Error mail.NO_SUCH_BLOB

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egutierrez
Posts: 2
Joined: Fri Oct 01, 2021 7:24 am

Error mail.NO_SUCH_BLOB

Postby egutierrez » Fri Oct 01, 2021 9:58 am

Dear all,

After a backup of my local mails, when trying to access to them I get a "NO_SUCH_BLOB" error. Mail headings are ok but I can't access to the content:

Error Log:

Code: Select all

   
Ha surgido un error (mail.NO_SUCH_BLOB) desconocido.
method:   [unknown]
msg:   No such blob: mailbox=1, item=3036, change=2570
code:   mail.NO_SUCH_BLOB
detail:   soap:Sender
trace:   com.zimbra.cs.mailbox.MailServiceException: No such blob: mailbox=1, item=3036, change=2570 ExceptionId:btpool0-38:1629196754994:6c74cb66e89bb5ef Code:mail.NO_SUCH_BLOB at com.zimbra.cs.mailbox.MailServiceException.NO_SUCH_BLOB(MailServiceException.java:270) at com.zimbra.cs.mailbox.MailItem.getBlob(MailItem.java:971) at com.zimbra.cs.mailbox.MessageCache.fetchFromStore(MessageCache.java:230) at com.zimbra.cs.mailbox.MessageCache.getMimeMessage(MessageCache.java:166) at com.zimbra.cs.mailbox.Message.getMimeMessage(Message.java:428) at com.zimbra.cs.mailbox.Message.getMimeMessage(Message.java:409) at com.zimbra.cs.service.mail.ToXML.encodeMessageAsMP(ToXML.java:885) at com.zimbra.cs.service.mail.SearchResponse.add(SearchResponse.java:237) at com.zimbra.cs.service.mail.SearchResponse.add(SearchResponse.java:154) at com.zimbra.cs.service.mail.SearchConv.putHits(SearchConv.java:217) at com.zimbra.cs.service.mail.SearchConv.handle(SearchConv.java:117) at com.zimbra.soap.SoapEngine.dispatchRequest(SoapEngine.java:412) at com.zimbra.soap.SoapEngine.dispatch(SoapEngine.java:287) at com.zimbra.soap.SoapEngine.dispatch(SoapEngine.java:158) at com.zimbra.soap.SoapServlet.doWork(SoapServlet.java:303) at com.zimbra.soap.SoapServlet.doPost(SoapServlet.java:217) at javax.servlet.http.HttpServlet.service(HttpServlet.java:725) at com.zimbra.cs.servlet.ZimbraServlet.service(ZimbraServlet.java:206) at javax.servlet.http.HttpServlet.service(HttpServlet.java:814) at org.mortbay.jetty.servlet.ServletHolder.handle(ServletHolder.java:511) at org.mortbay.jetty.servlet.ServletHandler.handle(ServletHandler.java:390) at org.mortbay.jetty.security.SecurityHandler.handle(SecurityHandler.java:218) at org.mortbay.jetty.servlet.SessionHandler.handle(SessionHandler.java:182) at org.mortbay.jetty.handler.ContextHandler.handle(ContextHandler.java:765) at org.mortbay.jetty.webapp.WebAppContext.handle(WebAppContext.java:422) at org.mortbay.jetty.handler.ContextHandlerCollection.handle(ContextHandlerCollection.java:230) at org.mortbay.jetty.handler.HandlerCollection.handle(HandlerCollection.java:114) at org.mortbay.jetty.handler.HandlerWrapper.handle(HandlerWrapper.java:152) at org.mortbay.jetty.handler.rewrite.RewriteHandler.handle(RewriteHandler.java:230) at org.mortbay.jetty.handler.HandlerWrapper.handle(HandlerWrapper.java:152) at org.mortbay.jetty.Server.handle(Server.java:326) at org.mortbay.jetty.HttpConnection.handleRequest(HttpConnection.java:585) at org.mortbay.jetty.HttpConnection$RequestHandler.content(HttpConnection.java:988) at org.mortbay.jetty.HttpParser.parseNext(HttpParser.java:756) at org.mortbay.jetty.HttpParser.parseAvailable(HttpParser.java:218) at org.mortbay.jetty.HttpConnection.handle(HttpConnection.java:415) at org.mortbay.io.nio.SelectChannelEndPoint.run(SelectChannelEndPoint.java:429) at org.mortbay.thread.BoundedThreadPool$PoolThread.run(BoundedThreadPool.java:451)
request:   
Body: {
  SearchConvRequest: {
    _jsns: "urn:zimbraMail",
    cid: "-3036",
    fetch: "3036",
    html: 1,
    limit: 250,
    locale: {
      _content: "es"
     },
    max: 250000,
    needExp: 1,
    offset: 0,
    query: "in:"inbox/6_Obras/ANTIGUAS/aplacado comarcal herrera"",
    read: 1,
    sortBy: "dateDesc",
    tz: {
      id: "Europe/Berlin"
     }
   }
 },
Header: {
  context: {
    _jsns: "urn:zimbra",
    account: {
      _content: "local@host.local",
      by: "name"
     },
    authToken: "(removed)",
    notify: {
      seq: 112
     },
    session: {
      _content: 11,
      id: 11
     },
    userAgent: {
      name: "ZimbraWebClient - GC59 (Win)",
      version: "7.3.1 GA"
     }
   }
 }


Thanks in advance.


phoenix
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Re: Error mail.NO_SUCH_BLOB

Postby phoenix » Fri Oct 01, 2021 10:17 am

What does this have to do with Zimbra Desktop (which is the forum in which you've posted)? You need to post details of the ZCS verison, full output of the following command:

Code: Select all

zmcontrol -v


You also need to give details on how you've 'backed up' your ZCS server and I'm assuming you mean this message occurs after a restore, is that the case?
Regards

Bill

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Per ardua ad astra
egutierrez
Posts: 2
Joined: Fri Oct 01, 2021 7:24 am

Re: Error mail.NO_SUCH_BLOB

Postby egutierrez » Fri Oct 01, 2021 10:41 am

Sorry, is Zimbra Desktop where I get this error (or maybe I don't get the differences). Maybe my company uses ZCS but I am using ZDesktop Open Source as my email app. And yes, I got it when restoring from a backup. The thing is, I could not have access to my system, so i couldn't backup my local folders using the app. So I copied the full AppData folder and installed. I guess this is the main problem, but IDK if there's any solution, because I have the files but are not accesible.

Thanks again
phoenix
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Re: Error mail.NO_SUCH_BLOB

Postby phoenix » Fri Oct 01, 2021 10:57 am

OK, thanks for the update. One question, do you know that ZD is no longer supported by Zimbra and will never be updated? I haven't used ZD in years so I can't really help you with that error. My suggestion would be to find a more suitable email client for yourself.
Regards

Bill

Rspamd: A high performance spamassassin replacement

Per ardua ad astra
User avatar
L. Mark Stone
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Posts: 2299
Joined: Wed Oct 09, 2013 11:35 am
Location: Portland, Maine, US
ZCS/ZD Version: 8.8.15 Network Edition
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Re: Error mail.NO_SUCH_BLOB

Postby L. Mark Stone » Fri Oct 01, 2021 12:24 pm

Just an FYI that there have been a few betas of a new Zimbra Desktop, but no firm guidance on a release timeframe has been provided.
___________________________________
L. Mark Stone
Mission Critical Email - Zimbra VAR/BSP/Training Partner https://www.missioncriticalemail.com/
Zeta Alliance http://www.zetalliance.org/
dfreddie
Posts: 27
Joined: Sat Sep 13, 2014 12:24 am

Re: Error mail.NO_SUCH_BLOB

Postby dfreddie » Sat Oct 02, 2021 2:45 pm

Try to use an old version of Java ... 8.221 works for me.

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