push item failed

ericcrawford · Post by **ericcrawford** » Tue Jun 17, 2008 12:51 pm

New install of Zimbra Desktop, initial sync appears to work fine, then a few minutes later ( maybe 15 ) we noticed some sync errors that continue to accumulate. Even with the errors, everything seems to be functional.
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Product name: Zimbra Desktop

Product version: 0.84

Build ID: 1119

Release type: BETA

OS Platform: Windows XP x86 5.1

Time of event: 2008-06-17 13:26:51

Issue summary: push item failed
Failure details:

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com.zimbra.common.soap.SoapFaultException: invalid request: may have end or duration but not both

ExceptionId:btpool0-1815:1213723610949:8abe2ccce34ca938

Code:service.INVALID_REQUEST

at com.zimbra.common.soap.Soap12Protocol.soapFault(Soap12Protocol.java:88)

at com.zimbra.common.soap.SoapTransport.extractBodyElement(SoapTransport.java:245)

at com.zimbra.common.soap.SoapTransport.parseSoapResponse(SoapTransport.java:221)

at com.zimbra.common.soap.SoapHttpTransport.invoke(SoapHttpTransport.java:251)

at com.zimbra.common.soap.SoapTransport.invoke(SoapTransport.java:297)

at com.zimbra.common.soap.SoapTransport.invokeWithoutSession(SoapTransport.java:284)

at com.zimbra.cs.mailbox.OfflineMailbox.sendRequest(OfflineMailbox.java:644)

at com.zimbra.cs.mailbox.OfflineMailbox.sendRequest(OfflineMailbox.java:625)

at com.zimbra.cs.mailbox.OfflineMailbox.sendRequest(OfflineMailbox.java:621)

at com.zimbra.cs.mailbox.PushChanges.syncCalendarItem(PushChanges.java:927)

at com.zimbra.cs.mailbox.PushChanges.sync(PushChanges.java:247)

at com.zimbra.cs.mailbox.PushChanges.sync(PushChanges.java:144)

at com.zimbra.cs.mailbox.MailboxSync.sync(MailboxSync.java:130)

at com.zimbra.cs.mailbox.OfflineMailbox.sync(OfflineMailbox.java:103)

at com.zimbra.cs.mailbox.OfflineMailbox.syncOnTimer(OfflineMailbox.java:89)

at com.zimbra.cs.mailbox.DesktopMailbox$1.run(DesktopMailbox.java:113)

at java.util.TimerThread.mainLoop(Unknown Source)

at java.util.TimerThread.run(Unknown Source)
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I went back to the setup section and hit the Reset Data button. Again the initial sync seems to go fine but a few minutes later 13 sync errors, and a little different...
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Product name: Zimbra Desktop

Product version: 0.84

Build ID: 1119

Release type: BETA

OS Platform: Windows XP x86 5.1

Time of event: 2008-06-17 13:36:03

Issue summary: calendar sync failed
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W 59-0

W 59-0

W 59-0

<HTML><BODY>

<PRE style="font-family: monospace; font-size: 14px">

W 59-0</PRE>

</BODY></HTML>

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Failure details:

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com.zimbra.common.service.ServiceException: invalid request: may have end or duration but not both

ExceptionId:sync-timer-{users email address}:1213724163171:61af5160ab9c80dd

Code:service.INVALID_REQUEST

at com.zimbra.common.service.ServiceException.INVALID_REQUEST(ServiceException.java:260)

at com.zimbra.cs.service.mail.CalendarUtils.parseInviteElementCommon(CalendarUtils.java:775)

at com.zimbra.cs.service.mail.CalendarUtils.parseInviteForCreate(CalendarUtils.java:121)

at com.zimbra.cs.service.mail.SetCalendarItem$SetCalendarItemInviteParser.parseInviteElement(SetCalendarItem.java:76)

at com.zimbra.cs.service.mail.ParseMimeMessage$InviteParser.parse(ParseMimeMessage.java:128)

at com.zimbra.cs.service.mail.ParseMimeMessage.parseMimeMsgSoap(ParseMimeMessage.java:286)

at com.zimbra.cs.service.mail.CalendarRequest.handleMsgElement(CalendarRequest.java:105)

at com.zimbra.cs.service.mail.SetCalendarItem.getSetCalendarItemData(SetCalendarItem.java:147)

at com.zimbra.cs.service.mail.SetCalendarItem.parseSetAppointmentRequest(SetCalendarItem.java:201)

at com.zimbra.cs.mailbox.InitialSync.setCalendarItem(InitialSync.java:674)

at com.zimbra.cs.mailbox.InitialSync.syncCalendarItem(InitialSync.java:555)

at com.zimbra.cs.mailbox.InitialSync.initialFolderSync(InitialSync.java:226)

at com.zimbra.cs.mailbox.InitialSync.initialFolderSync(InitialSync.java:309)

at com.zimbra.cs.mailbox.InitialSync.initialFolderSync(InitialSync.java:309)

at com.zimbra.cs.mailbox.InitialSync.sync(InitialSync.java:156)

at com.zimbra.cs.mailbox.InitialSync.sync(InitialSync.java:143)

at com.zimbra.cs.mailbox.MailboxSync.sync(MailboxSync.java:125)

at com.zimbra.cs.mailbox.OfflineMailbox.sync(OfflineMailbox.java:103)

at com.zimbra.cs.mailbox.OfflineMailbox.syncOnTimer(OfflineMailbox.java:89)

at com.zimbra.cs.mailbox.DesktopMailbox$1.run(DesktopMailbox.java:113)

at java.util.TimerThread.mainLoop(Unknown Source)

at java.util.TimerThread.run(Unknown Source)
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I removed the Penn State Calendar and the errors have stopped. Can anyone provide information about what was/remains broken?
Thanks in advance for your assistance.
eric