New email poller not working?

vmartinez · Post by **vmartinez** » Wed Oct 08, 2008 12:17 pm

I have a user who doesn't receive notification of new emails unless he clicks on the send/receive button. Tried reducing his polling interval hoping that might "refresh" it and get it to work, but no luck.
Any ideas? I have a whole stack of anomolous Zimbra user issues. I'm hoping someone can help me resolve some of them.

jjzhuang · Post by **jjzhuang** » Wed Oct 08, 2008 2:06 pm

[quote user="vmartinez"]I have a user who doesn't receive notification of new emails unless he clicks on the send/receive button. Tried reducing his polling interval hoping that might "refresh" it and get it to work, but no luck.
Any ideas? I have a whole stack of anomolous Zimbra user issues. I'm hoping someone can help me resolve some of them.[/QUOTE]
Are you reporting a Zimbra Desktop issue?

vmartinez · Post by **vmartinez** » Wed Oct 08, 2008 3:18 pm

I'm new this. I took a guess at which forum to post it to, and aparently I guessed wrong. What's the difference between a "Reported Error", "Desktop Issue" and "User Issue"?

jjzhuang · Post by **jjzhuang** » Wed Oct 08, 2008 4:04 pm

No, I was asking whether the issue is about Zimbra Desktop or other zimbra products.

vmartinez · Post by **vmartinez** » Wed Oct 08, 2008 4:25 pm

Oh, in that case yes, Zimbra Desktop - web interface.