Can not re-install or uninstall after Zimbra Update

If Zimbra Desktop had a sync failure, it may have told you to post your error in this section.
MizMelzy
Posts: 5
Joined: Fri Sep 12, 2014 11:51 pm

Can not re-install or uninstall after Zimbra Update

Post by MizMelzy »

Zimbra updated itself, and then once I re-started the program It would not load. I tried to re-install it, and couldn't. I tried to uninstall the program and couldn't without error.
Here is the Log:
2008-10-15 19:03:51,546 ERROR [btpool0-7] [] log - /zimbra/desktop/login.jsp

java.lang.NoClassDefFoundError

at com.zimbra.kabuki.util.Colors.decode(Colors.java:169)

at com.zimbra.kabuki.util.Colors.load(Colors.java:127)

at com.zimbra.kabuki.util.Colors.init(Colors.java:99)

at com.zimbra.kabuki.util.Colors.getColor(Colors.java:51)

at com.zimbra.webClient.servlet.SkinResources$Manifest.getColor(SkinResources.java:1423)

at com.zimbra.webClient.servlet.SkinResources$Manifest.outputDarkerColor(SkinResources.java:1372)

at com.zimbra.webClient.servlet.SkinResources$Manifest.handleMethodCalls(SkinResources.java:1306)

at com.zimbra.webClient.servlet.SkinResources$Manifest.replace(SkinResources.java:1255)

at com.zimbra.webClient.servlet.SkinResources$Manifest.getProperty(SkinResources.java:1242)

at com.zimbra.webClient.servlet.SkinResources$Manifest.replace(SkinResources.java:1269)

at com.zimbra.webClient.servlet.SkinResources$Manifest.getProperty(SkinResources.java:1242)

at com.zimbra.webClient.servlet.SkinResources$Manifest.(SkinResources.java:1168)

at com.zimbra.webClient.servlet.SkinResources.generate(SkinResources.java:466)

at com.zimbra.webClient.servlet.SkinResources.doGet(SkinResources.java:225)

at javax.servlet.http.HttpServlet.service(HttpServlet.java:707)

at javax.servlet.http.HttpServlet.service(HttpServlet.java:820">HttpServlet.service(HttpServlet.java:820">HttpServlet.service(HttpServlet.java:820">HttpServlet.service(HttpServlet.java:820">HttpServlet.service(HttpServlet.java:820">HttpServlet.service(HttpServlet.java:820">HttpServlet.service(HttpServlet.java:820">HttpServlet.service(HttpServlet.java:820">HttpServlet.service(HttpServlet.java:820">HttpServlet.service(HttpServlet.java:820">HttpServlet.service(HttpServlet.java:820">HttpServlet.service(HttpServlet.java:820">HttpServlet.service(HttpServlet.java:820">HttpServlet.service(HttpServlet.java:820">HttpServlet.service(HttpServlet.java:820">HttpServlet.service(HttpServlet.java:820">HttpServlet.service(HttpServlet.java:820">HttpServlet.service(HttpServlet.java:820">HttpServlet.service(HttpServlet.java:820">HttpServlet.service(HttpServlet.java:820">HttpServlet.service(HttpServlet.java:820">HttpServlet.service(HttpServlet.java:820">HttpServlet.service(HttpServlet.java:820">HttpServlet.service(HttpServlet.java:820">HttpServlet.service(HttpServlet.java:820">HttpServlet.service(HttpServlet.java:820">HttpServlet.service(HttpServlet.java:820">HttpServlet.service(HttpServlet.java:820">HttpServlet.service(HttpServlet.java:820">HttpServlet.service(HttpServlet.java:820">HttpServlet.service(HttpServlet.java:820">HttpServlet.service(HttpServlet.java:820">HttpServlet.service(HttpServlet.java:820">HttpServlet.service(HttpServlet.java:820">HttpServlet.service(HttpServlet.java:820">HttpServlet.service(HttpServlet.java:820">HttpServlet.service(HttpServlet.java:820">HttpServlet.service(HttpServlet.java:820">HttpServlet.service(HttpServlet.java:820">HttpServlet.service(HttpServlet.java:820">HttpServlet.service(HttpServlet.java:820">HttpServlet.service(HttpServlet.java:820">HttpServlet.service(HttpServlet.java:820">HttpServlet.service(HttpServlet.java:820">HttpServlet.service(HttpServlet.java:820">HttpServlet.service(HttpServlet.java:820">HttpServlet.service(HttpServlet.java:820">HttpServlet.service(HttpServlet.java:820">HttpServlet.service(HttpServlet.java:820">HttpServlet.service(HttpServlet.java:820">HttpServlet.service(HttpServlet.java:820">HttpServlet.service(HttpServlet.java:820">HttpServlet.service(HttpServlet.java:820">HttpServlet.service(HttpServlet.java:820">HttpServlet.service(HttpServlet.java:820">HttpServlet.service(HttpServlet.java:820">HttpServlet.service(HttpServlet.java:820">HttpServlet.service(HttpServlet.java:820">HttpServlet.service(HttpServlet.java:820">HttpServlet.service(HttpServlet.java:820">HttpServlet.service(HttpServlet.java:820">HttpServlet.service(HttpServlet.java:820">HttpServlet.service(HttpServlet.java:820">HttpServlet.service(HttpServlet.java:820)

at org.mortbay.jetty.servlet.ServletHolder.handle(ServletHolder.java:487)

at org.mortbay.jetty.servlet.ServletHandler.handle(ServletHandler.java:362)

at org.mortbay.jetty.security.SecurityHandler.handle(SecurityHandler.java:216)

at org.mortbay.jetty.servlet.SessionHandler.handle(SessionHandler.java:181)

at org.mortbay.jetty.handler.ContextHandler.handle(ContextHandler.java:716)

at org.mortbay.jetty.webapp.WebAppContext.handle(WebAppContext.java:406)

at org.mortbay.jetty.servlet.Dispatcher.include(Dispatcher.java:192)

at org.apache.jasper.runtime.JspRuntimeLibrary.include(JspRuntimeLibrary.java:997)

at org.apache.jsp.public_.launchZCS_jsp._jspService(org.apache.jsp.public_.launchZCS_jsp:260)

at org.apache.jasper.runtime.HttpJspBase.service(HttpJspBase.java:93)

at javax.servlet.http.HttpServlet.service(HttpServlet.java:820">HttpServlet.service(HttpServlet.java:820">HttpServlet.service(HttpServlet.java:820">HttpServlet.service(HttpServlet.java:820">HttpServlet.service(HttpServlet.java:820">HttpServlet.service(HttpServlet.java:820">HttpServlet.service(HttpServlet.java:820">HttpServlet.service(HttpServlet.java:820">HttpServlet.service(HttpServlet.java:820">HttpServlet.service(HttpServlet.java:820">HttpServlet.service(HttpServlet.java:820">HttpServlet.service(HttpServlet.java:820">HttpServlet.service(HttpServlet.java:820">HttpServlet.service(HttpServlet.java:820">HttpServlet.service(HttpServlet.java:820">HttpServlet.service(HttpServlet.java:820">HttpServlet.service(HttpServlet.java:820">HttpServlet.service(HttpServlet.java:820">HttpServlet.service(HttpServlet.java:820">HttpServlet.service(HttpServlet.java:820">HttpServlet.service(HttpServlet.java:820">HttpServlet.service(HttpServlet.java:820">HttpServlet.service(HttpServlet.java:820">HttpServlet.service(HttpServlet.java:820">HttpServlet.service(HttpServlet.java:820">HttpServlet.service(HttpServlet.java:820">HttpServlet.service(HttpServlet.java:820">HttpServlet.service(HttpServlet.java:820">HttpServlet.service(HttpServlet.java:820">HttpServlet.service(HttpServlet.java:820">HttpServlet.service(HttpServlet.java:820">HttpServlet.service(HttpServlet.java:820">HttpServlet.service(HttpServlet.java:820">HttpServlet.service(HttpServlet.java:820">HttpServlet.service(HttpServlet.java:820">HttpServlet.service(HttpServlet.java:820">HttpServlet.service(HttpServlet.java:820">HttpServlet.service(HttpServlet.java:820">HttpServlet.service(HttpServlet.java:820">HttpServlet.service(HttpServlet.java:820">HttpServlet.service(HttpServlet.java:820">HttpServlet.service(HttpServlet.java:820">HttpServlet.service(HttpServlet.java:820">HttpServlet.service(HttpServlet.java:820">HttpServlet.service(HttpServlet.java:820">HttpServlet.service(HttpServlet.java:820">HttpServlet.service(HttpServlet.java:820">HttpServlet.service(HttpServlet.java:820">HttpServlet.service(HttpServlet.java:820">HttpServlet.service(HttpServlet.java:820">HttpServlet.service(HttpServlet.java:820">HttpServlet.service(HttpServlet.java:820">HttpServlet.service(HttpServlet.java:820">HttpServlet.service(HttpServlet.java:820">HttpServlet.service(HttpServlet.java:820">HttpServlet.service(HttpServlet.java:820">HttpServlet.service(HttpServlet.java:820">HttpServlet.service(HttpServlet.java:820">HttpServlet.service(HttpServlet.java:820">HttpServlet.service(HttpServlet.java:820">HttpServlet.service(HttpServlet.java:820">HttpServlet.service(HttpServlet.java:820">HttpServlet.service(HttpServlet.java:820">HttpServlet.service(HttpServlet.java:820)

at org.apache.jasper.servlet.JspServletWrapper.service(JspServletWrapper.java:373)

at org.apache.jasper.servlet.JspServlet.serviceJspFile(JspServlet.java:477)

at org.apache.jasper.servlet.JspServlet.service(JspServlet.java:371)

at javax.servlet.http.HttpServlet.service(HttpServlet.java:820">HttpServlet.service(HttpServlet.java:820">HttpServlet.service(HttpServlet.java:820">HttpServlet.service(HttpServlet.java:820">HttpServlet.service(HttpServlet.java:820">HttpServlet.service(HttpServlet.java:820">HttpServlet.service(HttpServlet.java:820">HttpServlet.service(HttpServlet.java:820">HttpServlet.service(HttpServlet.java:820">HttpServlet.service(HttpServlet.java:820">HttpServlet.service(HttpServlet.java:820">HttpServlet.service(HttpServlet.java:820">HttpServlet.service(HttpServlet.java:820">HttpServlet.service(HttpServlet.java:820">HttpServlet.service(HttpServlet.java:820">HttpServlet.service(HttpServlet.java:820">HttpServlet.service(HttpServlet.java:820">HttpServlet.service(HttpServlet.java:820">HttpServlet.service(HttpServlet.java:820">HttpServlet.service(HttpServlet.java:820">HttpServlet.service(HttpServlet.java:820">HttpServlet.service(HttpServlet.java:820">HttpServlet.service(HttpServlet.java:820">HttpServlet.service(HttpServlet.java:820">HttpServlet.service(HttpServlet.java:820">HttpServlet.service(HttpServlet.java:820">HttpServlet.service(HttpServlet.java:820">HttpServlet.service(HttpServlet.java:820">HttpServlet.service(HttpServlet.java:820">HttpServlet.service(HttpServlet.java:820">HttpServlet.service(HttpServlet.java:820">HttpServlet.service(HttpServlet.java:820">HttpServlet.service(HttpServlet.java:820">HttpServlet.service(HttpServlet.java:820">HttpServlet.service(HttpServlet.java:820">HttpServlet.service(HttpServlet.java:820">HttpServlet.service(HttpServlet.java:820">HttpServlet.service(HttpServlet.java:820">HttpServlet.service(HttpServlet.java:820">HttpServlet.service(HttpServlet.java:820">HttpServlet.service(HttpServlet.java:820">HttpServlet.service(HttpServlet.java:820">HttpServlet.service(HttpServlet.java:820">HttpServlet.service(HttpServlet.java:820">HttpServlet.service(HttpServlet.java:820">HttpServlet.service(HttpServlet.java:820">HttpServlet.service(HttpServlet.java:820">HttpServlet.service(HttpServlet.java:820">HttpServlet.service(HttpServlet.java:820">HttpServlet.service(HttpServlet.java:820">HttpServlet.service(HttpServlet.java:820">HttpServlet.service(HttpServlet.java:820">HttpServlet.service(HttpServlet.java:820">HttpServlet.service(HttpServlet.java:820">HttpServlet.service(HttpServlet.java:820">HttpServlet.service(HttpServlet.java:820">HttpServlet.service(HttpServlet.java:820">HttpServlet.service(HttpServlet.java:820">HttpServlet.service(HttpServlet.java:820">HttpServlet.service(HttpServlet.java:820">HttpServlet.service(HttpServlet.java:820">HttpServlet.service(HttpServlet.java:820">HttpServlet.service(HttpServlet.java:820">HttpServlet.service(HttpServlet.java:820)

at com.zimbra.webClient.servlet.JspServlet.service(JspServlet.java:50)

at org.mortbay.jetty.servlet.ServletHolder.handle(ServletHolder.java:487)

at org.mortbay.jetty.servlet.ServletHandler.handle(ServletHandler.java:362)

at org.mortbay.jetty.security.SecurityHandler.handle(SecurityHandler.java:216)

at org.mortbay.jetty.servlet.SessionHandler.handle(SessionHandler.java:181)

at org.mortbay.jetty.handler.ContextHandler.handle(ContextHandler.java:716)

at org.mortbay.jetty.webapp.WebAppContext.handle(WebAppContext.java:406)

at org.mortbay.jetty.servlet.Dispatcher.forward(Dispatcher.java:268)

at org.mortbay.jetty.servlet.Dispatcher.forward(Dispatcher.java:126)

at org.apache.jasper.runtime.PageContextImpl.forward(PageContextImpl.java:767)

at org.apache.jsp.public_.login_jsp._jspx_meth_c_otherwise_4(org.apache.jsp.public_.login_jsp:1863)

at org.apache.jsp.public_.login_jsp._jspx_meth_c_choose_5(org.apache.jsp.public_.login_jsp:1609)

at org.apache.jsp.public_.login_jsp._jspx_meth_c_when_7(org.apache.jsp.public_.login_jsp:1581)

at org.apache.jsp.public_.login_jsp._jspx_meth_c_choose_4(org.apache.jsp.public_.login_jsp:1548)

at org.apache.jsp.public_.login_jsp._jspx_meth_c_otherwise_3(org.apache.jsp.public_.login_jsp:1411)

at org.apache.jsp.public_.login_jsp._jspx_meth_c_choose_2(org.apache.jsp.public_.login_jsp:1200)

at org.apache.jsp.public_.login_jsp._jspx_meth_c_if_2(org.apache.jsp.public_.login_jsp:1172)

at org.apache.jsp.public_.login_jsp._jspService(org.apache.jsp.public_.login_jsp:370)

at org.apache.jasper.runtime.HttpJspBase.service(HttpJspBase.java:93)

at javax.servlet.http.HttpServlet.service(HttpServlet.java:820">HttpServlet.service(HttpServlet.java:820">HttpServlet.service(HttpServlet.java:820">HttpServlet.service(HttpServlet.java:820">HttpServlet.service(HttpServlet.java:820">HttpServlet.service(HttpServlet.java:820">HttpServlet.service(HttpServlet.java:820">HttpServlet.service(HttpServlet.java:820">HttpServlet.service(HttpServlet.java:820">HttpServlet.service(HttpServlet.java:820">HttpServlet.service(HttpServlet.java:820">HttpServlet.service(HttpServlet.java:820">HttpServlet.service(HttpServlet.java:820">HttpServlet.service(HttpServlet.java:820">HttpServlet.service(HttpServlet.java:820">HttpServlet.service(HttpServlet.java:820">HttpServlet.service(HttpServlet.java:820">HttpServlet.service(HttpServlet.java:820">HttpServlet.service(HttpServlet.java:820">HttpServlet.service(HttpServlet.java:820">HttpServlet.service(HttpServlet.java:820">HttpServlet.service(HttpServlet.java:820">HttpServlet.service(HttpServlet.java:820">HttpServlet.service(HttpServlet.java:820">HttpServlet.service(HttpServlet.java:820">HttpServlet.service(HttpServlet.java:820">HttpServlet.service(HttpServlet.java:820">HttpServlet.service(HttpServlet.java:820">HttpServlet.service(HttpServlet.java:820">HttpServlet.service(HttpServlet.java:820">HttpServlet.service(HttpServlet.java:820">HttpServlet.service(HttpServlet.java:820">HttpServlet.service(HttpServlet.java:820">HttpServlet.service(HttpServlet.java:820">HttpServlet.service(HttpServlet.java:820">HttpServlet.service(HttpServlet.java:820">HttpServlet.service(HttpServlet.java:820">HttpServlet.service(HttpServlet.java:820">HttpServlet.service(HttpServlet.java:820">HttpServlet.service(HttpServlet.java:820">HttpServlet.service(HttpServlet.java:820">HttpServlet.service(HttpServlet.java:820">HttpServlet.service(HttpServlet.java:820">HttpServlet.service(HttpServlet.java:820">HttpServlet.service(HttpServlet.java:820">HttpServlet.service(HttpServlet.java:820">HttpServlet.service(HttpServlet.java:820">HttpServlet.service(HttpServlet.java:820">HttpServlet.service(HttpServlet.java:820">HttpServlet.service(HttpServlet.java:820">HttpServlet.service(HttpServlet.java:820">HttpServlet.service(HttpServlet.java:820">HttpServlet.service(HttpServlet.java:820">HttpServlet.service(HttpServlet.java:820">HttpServlet.service(HttpServlet.java:820">HttpServlet.service(HttpServlet.java:820">HttpServlet.service(HttpServlet.java:820">HttpServlet.service(HttpServlet.java:820">HttpServlet.service(HttpServlet.java:820">HttpServlet.service(HttpServlet.java:820">HttpServlet.service(HttpServlet.java:820">HttpServlet.service(HttpServlet.java:820">HttpServlet.service(HttpServlet.java:820">HttpServlet.service(HttpServlet.java:820)

at org.apache.jasper.servlet.JspServletWrapper.service(JspServletWrapper.java:373)

at org.apache.jasper.servlet.JspServlet.serviceJspFile(JspServlet.java:477)

at org.apache.jasper.servlet.JspServlet.service(JspServlet.java:371)

at javax.servlet.http.HttpServlet.service(HttpServlet.java:820">HttpServlet.service(HttpServlet.java:820">HttpServlet.service(HttpServlet.java:820">HttpServlet.service(HttpServlet.java:820">HttpServlet.service(HttpServlet.java:820">HttpServlet.service(HttpServlet.java:820">HttpServlet.service(HttpServlet.java:820">HttpServlet.service(HttpServlet.java:820">HttpServlet.service(HttpServlet.java:820">HttpServlet.service(HttpServlet.java:820">HttpServlet.service(HttpServlet.java:820">HttpServlet.service(HttpServlet.java:820">HttpServlet.service(HttpServlet.java:820">HttpServlet.service(HttpServlet.java:820">HttpServlet.service(HttpServlet.java:820">HttpServlet.service(HttpServlet.java:820">HttpServlet.service(HttpServlet.java:820">HttpServlet.service(HttpServlet.java:820">HttpServlet.service(HttpServlet.java:820">HttpServlet.service(HttpServlet.java:820">HttpServlet.service(HttpServlet.java:820">HttpServlet.service(HttpServlet.java:820">HttpServlet.service(HttpServlet.java:820">HttpServlet.service(HttpServlet.java:820">HttpServlet.service(HttpServlet.java:820">HttpServlet.service(HttpServlet.java:820">HttpServlet.service(HttpServlet.java:820">HttpServlet.service(HttpServlet.java:820">HttpServlet.service(HttpServlet.java:820">HttpServlet.service(HttpServlet.java:820">HttpServlet.service(HttpServlet.java:820">HttpServlet.service(HttpServlet.java:820">HttpServlet.service(HttpServlet.java:820">HttpServlet.service(HttpServlet.java:820">HttpServlet.service(HttpServlet.java:820">HttpServlet.service(HttpServlet.java:820">HttpServlet.service(HttpServlet.java:820">HttpServlet.service(HttpServlet.java:820">HttpServlet.service(HttpServlet.java:820">HttpServlet.service(HttpServlet.java:820">HttpServlet.service(HttpServlet.java:820">HttpServlet.service(HttpServlet.java:820">HttpServlet.service(HttpServlet.java:820">HttpServlet.service(HttpServlet.java:820">HttpServlet.service(HttpServlet.java:820">HttpServlet.service(HttpServlet.java:820">HttpServlet.service(HttpServlet.java:820">HttpServlet.service(HttpServlet.java:820">HttpServlet.service(HttpServlet.java:820">HttpServlet.service(HttpServlet.java:820">HttpServlet.service(HttpServlet.java:820">HttpServlet.service(HttpServlet.java:820">HttpServlet.service(HttpServlet.java:820">HttpServlet.service(HttpServlet.java:820">HttpServlet.service(HttpServlet.java:820">HttpServlet.service(HttpServlet.java:820">HttpServlet.service(HttpServlet.java:820">HttpServlet.service(HttpServlet.java:820">HttpServlet.service(HttpServlet.java:820">HttpServlet.service(HttpServlet.java:820">HttpServlet.service(HttpServlet.java:820">HttpServlet.service(HttpServlet.java:820">HttpServlet.service(HttpServlet.java:820">HttpServlet.service(HttpServlet.java:820)

at com.zimbra.webClient.servlet.JspServlet.service(JspServlet.java:50)

at org.mortbay.jetty.servlet.ServletHolder.handle(ServletHolder.java:487)

at org.mortbay.jetty.servlet.ServletHandler.handle(ServletHandler.java:362)

at org.mortbay.jetty.security.SecurityHandler.handle(SecurityHandler.java:216)

at org.mortbay.jetty.servlet.SessionHandler.handle(SessionHandler.java:181)

at org.mortbay.jetty.handler.ContextHandler.handle(ContextHandler.java:716)

at org.mortbay.jetty.webapp.WebAppContext.handle(WebAppContext.java:406)

at org.mortbay.jetty.servlet.Dispatcher.forward(Dispatcher.java:268)

at org.mortbay.jetty.servlet.Dispatcher.forward(Dispatcher.java:126)

at org.apache.jasper.runtime.PageContextImpl.forward(PageContextImpl.java:767)

at org.apache.jsp.desktop.login_jsp._jspx_meth_c_when_0(login_jsp.java:382)

at org.apache.jsp.desktop.login_jsp._jspx_meth_c_choose_0(login_jsp.java:349)

at org.apache.jsp.desktop.login_jsp._jspService(login_jsp.java:218)

at org.apache.jasper.runtime.HttpJspBase.service(HttpJspBase.java:93)

at javax.servlet.http.HttpServlet.service(HttpServlet.java:820">HttpServlet.service(HttpServlet.java:820">HttpServlet.service(HttpServlet.java:820">HttpServlet.service(HttpServlet.java:820">HttpServlet.service(HttpServlet.java:820">HttpServlet.service(HttpServlet.java:820">HttpServlet.service(HttpServlet.java:820">HttpServlet.service(HttpServlet.java:820">HttpServlet.service(HttpServlet.java:820">HttpServlet.service(HttpServlet.java:820">HttpServlet.service(HttpServlet.java:820">HttpServlet.service(HttpServlet.java:820">HttpServlet.service(HttpServlet.java:820">HttpServlet.service(HttpServlet.java:820">HttpServlet.service(HttpServlet.java:820">HttpServlet.service(HttpServlet.java:820">HttpServlet.service(HttpServlet.java:820">HttpServlet.service(HttpServlet.java:820">HttpServlet.service(HttpServlet.java:820">HttpServlet.service(HttpServlet.java:820">HttpServlet.service(HttpServlet.java:820">HttpServlet.service(HttpServlet.java:820">HttpServlet.service(HttpServlet.java:820">HttpServlet.service(HttpServlet.java:820">HttpServlet.service(HttpServlet.java:820">HttpServlet.service(HttpServlet.java:820">HttpServlet.service(HttpServlet.java:820">HttpServlet.service(HttpServlet.java:820">HttpServlet.service(HttpServlet.java:820">HttpServlet.service(HttpServlet.java:820">HttpServlet.service(HttpServlet.java:820">HttpServlet.service(HttpServlet.java:820">HttpServlet.service(HttpServlet.java:820">HttpServlet.service(HttpServlet.java:820">HttpServlet.service(HttpServlet.java:820">HttpServlet.service(HttpServlet.java:820">HttpServlet.service(HttpServlet.java:820">HttpServlet.service(HttpServlet.java:820">HttpServlet.service(HttpServlet.java:820">HttpServlet.service(HttpServlet.java:820">HttpServlet.service(HttpServlet.java:820">HttpServlet.service(HttpServlet.java:820">HttpServlet.service(HttpServlet.java:820">HttpServlet.service(HttpServlet.java:820">HttpServlet.service(HttpServlet.java:820">HttpServlet.service(HttpServlet.java:820">HttpServlet.service(HttpServlet.java:820">HttpServlet.service(HttpServlet.java:820">HttpServlet.service(HttpServlet.java:820">HttpServlet.service(HttpServlet.java:820">HttpServlet.service(HttpServlet.java:820">HttpServlet.service(HttpServlet.java:820">HttpServlet.service(HttpServlet.java:820">HttpServlet.service(HttpServlet.java:820">HttpServlet.service(HttpServlet.java:820">HttpServlet.service(HttpServlet.java:820">HttpServlet.service(HttpServlet.java:820">HttpServlet.service(HttpServlet.java:820">HttpServlet.service(HttpServlet.java:820">HttpServlet.service(HttpServlet.java:820">HttpServlet.service(HttpServlet.java:820">HttpServlet.service(HttpServlet.java:820">HttpServlet.service(HttpServlet.java:820">HttpServlet.service(HttpServlet.java:820)

at org.apache.jasper.servlet.JspServletWrapper.service(JspServletWrapper.java:373)

at org.apache.jasper.servlet.JspServlet.serviceJspFile(JspServlet.java:477)

at org.apache.jasper.servlet.JspServlet.service(JspServlet.java:371)

at javax.servlet.http.HttpServlet.service(HttpServlet.java:820">HttpServlet.service(HttpServlet.java:820">HttpServlet.service(HttpServlet.java:820">HttpServlet.service(HttpServlet.java:820">HttpServlet.service(HttpServlet.java:820">HttpServlet.service(HttpServlet.java:820">HttpServlet.service(HttpServlet.java:820">HttpServlet.service(HttpServlet.java:820">HttpServlet.service(HttpServlet.java:820">HttpServlet.service(HttpServlet.java:820">HttpServlet.service(HttpServlet.java:820">HttpServlet.service(HttpServlet.java:820">HttpServlet.service(HttpServlet.java:820">HttpServlet.service(HttpServlet.java:820">HttpServlet.service(HttpServlet.java:820">HttpServlet.service(HttpServlet.java:820">HttpServlet.service(HttpServlet.java:820">HttpServlet.service(HttpServlet.java:820">HttpServlet.service(HttpServlet.java:820">HttpServlet.service(HttpServlet.java:820">HttpServlet.service(HttpServlet.java:820">HttpServlet.service(HttpServlet.java:820">HttpServlet.service(HttpServlet.java:820">HttpServlet.service(HttpServlet.java:820">HttpServlet.service(HttpServlet.java:820">HttpServlet.service(HttpServlet.java:820">HttpServlet.service(HttpServlet.java:820">HttpServlet.service(HttpServlet.java:820">HttpServlet.service(HttpServlet.java:820">HttpServlet.service(HttpServlet.java:820">HttpServlet.service(HttpServlet.java:820">HttpServlet.service(HttpServlet.java:820">HttpServlet.service(HttpServlet.java:820">HttpServlet.service(HttpServlet.java:820">HttpServlet.service(HttpServlet.java:820">HttpServlet.service(HttpServlet.java:820">HttpServlet.service(HttpServlet.java:820">HttpServlet.service(HttpServlet.java:820">HttpServlet.service(HttpServlet.java:820">HttpServlet.service(HttpServlet.java:820">HttpServlet.service(HttpServlet.java:820">HttpServlet.service(HttpServlet.java:820">HttpServlet.service(HttpServlet.java:820">HttpServlet.service(HttpServlet.java:820">HttpServlet.service(HttpServlet.java:820">HttpServlet.service(HttpServlet.java:820">HttpServlet.service(HttpServlet.java:820">HttpServlet.service(HttpServlet.java:820">HttpServlet.service(HttpServlet.java:820">HttpServlet.service(HttpServlet.java:820">HttpServlet.service(HttpServlet.java:820">HttpServlet.service(HttpServlet.java:820">HttpServlet.service(HttpServlet.java:820">HttpServlet.service(HttpServlet.java:820">HttpServlet.service(HttpServlet.java:820">HttpServlet.service(HttpServlet.java:820">HttpServlet.service(HttpServlet.java:820">HttpServlet.service(HttpServlet.java:820">HttpServlet.service(HttpServlet.java:820">HttpServlet.service(HttpServlet.java:820">HttpServlet.service(HttpServlet.java:820">HttpServlet.service(HttpServlet.java:820">HttpServlet.service(HttpServlet.java:820">HttpServlet.service(HttpServlet.java:820)

at com.zimbra.webClient.servlet.JspServlet.service(JspServlet.java:50)

at org.mortbay.jetty.servlet.ServletHolder.handle(ServletHolder.java:487)

at org.mortbay.jetty.servlet.ServletHandler$CachedChain.doFilter(ServletHandler.java:1093)

at com.zimbra.webClient.filters.SetHeaderFilter.doFilter(SetHeaderFilter.java:264)

at org.mortbay.jetty.servlet.ServletHandler$CachedChain.doFilter(ServletHandler.java:1084)

at org.mortbay.jetty.servlet.ServletHandler.handle(ServletHandler.java:360)

at org.mortbay.jetty.security.SecurityHandler.handle(SecurityHandler.java:216)

at org.mortbay.jetty.servlet.SessionHandler.handle(SessionHandler.java:181)

at org.mortbay.jetty.handler.ContextHandler.handle(ContextHandler.java:716)

at org.mortbay.jetty.webapp.WebAppContext.handle(WebAppContext.java:406)

at org.mortbay.jetty.handler.ContextHandlerCollection.handle(ContextHandlerCollection.java:211)

at org.mortbay.jetty.handler.HandlerCollection.handle(HandlerCollection.java:114)

at org.mortbay.jetty.handler.HandlerWrapper.handle(HandlerWrapper.java:139)

at org.mortbay.jetty.handler.RewriteHandler.handle(RewriteHandler.java:176)

at org.mortbay.jetty.handler.HandlerWrapper.handle(HandlerWrapper.java:139)

at org.mortbay.jetty.Server.handle(Server.java:313)

at org.mortbay.jetty.HttpConnection.handleRequest(HttpConnection.java:506)

at org.mortbay.jetty.HttpConnection$RequestHandler.headerComplete(HttpConnection.java:830)

at org.mortbay.jetty.HttpParser.parseNext(HttpParser.java:514)

at org.mortbay.jetty.HttpParser.parseAvailable(HttpParser.java:211)

at org.mortbay.jetty.HttpConnection.handle(HttpConnection.java:381)

at org.mortbay.io.nio.SelectChannelEndPoint.run(SelectChannelEndPoint.java:396)

at org.mortbay.thread.BoundedThreadPool$PoolThread.run(BoundedThreadPool.java:442)

2008-10-15 19:04:24,156 INFO [Shutdown] [] log - Shutdown hook executing

2008-10-15 19:04:35,343 INFO [Shutdown] [] log - Shutdown hook complete


I'm using Windows XP Professional. If you need any other information, please let me know.
jmhe
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Can not re-install or uninstall after Zimbra Update

Post by jmhe »

do you see these files: log/zdesktop.out log/zdesktop.err? what's in them?
what's the error you got when you tried to uninsall zd?
drdrem
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Can not re-install or uninstall after Zimbra Update

Post by drdrem »

hey, try the "revo" uninstaller. Found on download.com. It will uninstall anyway.
MizMelzy
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Joined: Fri Sep 12, 2014 11:51 pm

Can not re-install or uninstall after Zimbra Update

Post by MizMelzy »

I don't see an err file at all. But this is what the .log file has
0 INFO [main] log - Logging to org.slf4j.impl.Log4jLoggerAdapter(org.mortbay.log) via org.mortbay.log.Slf4jLog

469 INFO [main] log - jetty-6.1.5

672 INFO [main] log - No Transaction manager found - if your webapp requires one, please configure one.

Zimbra server process is running as uid=-1 euid=-1 gid=-1 egid=-1
Melissa
jmhe
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Can not re-install or uninstall after Zimbra Update

Post by jmhe »

Sorry, I can not replicate the problem you are experiencing.
Here is a workaround you can do:

1) go to the folder you installed zdesktop, there should be a sub-folder: .install4j

2) delete the ".install4j" sub-folder

3) download the latest zdesktop installer from zimbra.com and rerun the installer

4) *** make sure you use the same installation folder you used before

5) *** when prompted about overwriting existing files, select "Yes to All"
You won't lose any local data after the installation.
MizMelzy
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Joined: Fri Sep 12, 2014 11:51 pm

Can not re-install or uninstall after Zimbra Update

Post by MizMelzy »

I did as you suggested. I re-installed it at the same directory. when it installs I get this error message. Failed to inject zimlets. Some features may be missing.
Then when I tried to start zimbra I got this error. Couldn't start Yahoo Zimbra desktop server, giving up!
I tried uninstalling and re-installing zimbra completely, and still get this message when trying to install or start the program.
However, this time I did get an err file:
Zimbra server process is running as uid=-1 euid=-1 gid=-1 egid=-1
0 INFO [main] log - Logging to org.slf4j.impl.Log4jLoggerAdapter(org.mortbay.log) via org.mortbay.log.Slf4jLog

812 INFO [main] log - jetty-6.1.5

1015 INFO [main] log - No Transaction manager found - if your webapp requires one, please configure one.
Any suggestions? It was working until it updated itself. I did try to reinstall the old file too.
Melissa
jjzhuang
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Can not re-install or uninstall after Zimbra Update

Post by jjzhuang »

can you check the log file zdesktop.log?
jmhe
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Can not re-install or uninstall after Zimbra Update

Post by jmhe »

can you attach the zdesktop.log you can find at log?
by the way, what's the name of the windows installer you were using?
MizMelzy
Posts: 5
Joined: Fri Sep 12, 2014 11:51 pm

Can not re-install or uninstall after Zimbra Update

Post by MizMelzy »

I tried to attach the log but it was 4.28mb and it exceeded the file size limit. Is there somewhere I can send the file to via e-mail.
Where would I find what windows installer I was using?


Melissa
MizMelzy
Posts: 5
Joined: Fri Sep 12, 2014 11:51 pm

Can not re-install or uninstall after Zimbra Update

Post by MizMelzy »

4shared.com - online file sharing and storage - download zdesktop.log
Here is a link to the file.
Melissa
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