Quantity of errors is killing me

If Zimbra Desktop had a sync failure, it may have told you to post your error in this section.
Post Reply
cowboy50
Posts: 3
Joined: Fri Sep 12, 2014 11:41 pm

Quantity of errors is killing me

Post by cowboy50 »

Everyday, I end up deleting over 1000 errors and they seem to be the same one. Here a sample of the error and I have reported this but I have seen no more updates or resolutions.
Product name: Zimbra Desktop

Product version: 0.91

Build ID: 1338

Release type: BETA

OS Platform: Windows Vista x86 6.0

Time of event: 2008-10-31 10:06:51

Error type: service.FAILURE

Error summary: Synchronization of folder 'INBOX.Internal.Miguel Galdames' failed. Synchronization has been disabled for this folder
Failure details:

----------------------------------------------------------------------------
com.zimbra.common.service.ServiceException: system failure: Unable to store IMAP message data

ExceptionId:btpool0-21:1225465611469:e0dc7e55025b90cb

Code:service.FAILURE

at com.zimbra.common.service.ServiceException.FAILURE(ServiceException.java:253)

at com.zimbra.cs.db.DbImapFolder.createImapFolder(DbImapFolder.java:111)

at com.zimbra.cs.account.DataSource.createImapFolder(DataSource.java:331)

at com.zimbra.cs.datasource.ImapFolderSync.createLocalFolder(ImapFolderSync.java:434)

at com.zimbra.cs.datasource.ImapFolderSync.syncFolder(ImapFolderSync.java:112)

at com.zimbra.cs.datasource.ImapSync.syncRemoteFolders(ImapSync.java:176)

at com.zimbra.cs.datasource.ImapSync.syncFolders(ImapSync.java:157)

at com.zimbra.cs.datasource.ImapSync.importData(ImapSync.java:120)

at com.zimbra.cs.datasource.DataSourceManager.importData(DataSourceManager.java:158)

at com.zimbra.cs.mailbox.LocalMailbox.importData(LocalMailbox.java:354)

at com.zimbra.cs.mailbox.LocalMailbox.syncAllLocalDataSources(LocalMailbox.java:327)

at com.zimbra.cs.mailbox.LocalMailbox.sync(LocalMailbox.java:383)

at com.zimbra.cs.service.offline.OfflineSync.handle(OfflineSync.java:46)

at com.zimbra.soap.SoapEngine.dispatchRequest(SoapEngine.java:411)

at com.zimbra.soap.SoapEngine.dispatch(SoapEngine.java:268)

at com.zimbra.soap.SoapEngine.dispatch(SoapEngine.java:160)

at com.zimbra.soap.SoapServlet.doPost(SoapServlet.java:269)

at javax.servlet.http.HttpServlet.service(HttpServlet.java:727)

at com.zimbra.cs.servlet.ZimbraServlet.service(ZimbraServlet.java:189)

at javax.servlet.http.HttpServlet.service(HttpServlet.java:820)

at org.mortbay.jetty.servlet.ServletHolder.handle(ServletHolder.java:487)

at org.mortbay.jetty.servlet.ServletHandler.handle(ServletHandler.java:362)

at org.mortbay.jetty.security.SecurityHandler.handle(SecurityHandler.java:216)

at org.mortbay.jetty.servlet.SessionHandler.handle(SessionHandler.java:181)

at org.mortbay.jetty.handler.ContextHandler.handle(ContextHandler.java:716)

at org.mortbay.jetty.webapp.WebAppContext.handle(WebAppContext.java:406)

at org.mortbay.jetty.handler.ContextHandlerCollection.handle(ContextHandlerCollection.java:211)

at org.mortbay.jetty.handler.HandlerCollection.handle(HandlerCollection.java:114)

at org.mortbay.jetty.handler.HandlerWrapper.handle(HandlerWrapper.java:139)

at org.mortbay.jetty.handler.RewriteHandler.handle(RewriteHandler.java:176)

at org.mortbay.jetty.handler.HandlerWrapper.handle(HandlerWrapper.java:139)

at org.mortbay.jetty.Server.handle(Server.java:313)

at org.mortbay.jetty.HttpConnection.handleRequest(HttpConnection.java:506)

at org.mortbay.jetty.HttpConnection$RequestHandler.content(HttpConnection.java:844)

at org.mortbay.jetty.HttpParser.parseNext(HttpParser.java:644)

at org.mortbay.jetty.HttpParser.parseAvailable(HttpParser.java:211)

at org.mortbay.jetty.HttpConnection.handle(HttpConnection.java:381)

at org.mortbay.io.nio.SelectChannelEndPoint.run(SelectChannelEndPoint.java:396)

at org.mortbay.thread.BoundedThreadPool$PoolThread.run(BoundedThreadPool.java:442)

Caused by: java.sql.SQLException: The statement was aborted because it would have caused a duplicate key value in a unique or primary key constraint or unique index identified by 'SQL080910175843140' defined on 'IMAP_FOLDER'.

at org.apache.derby.impl.jdbc.SQLExceptionFactory.getSQLException(Unknown Source)

at org.apache.derby.impl.jdbc.Util.generateCsSQLException(Unknown Source)

at org.apache.derby.impl.jdbc.TransactionResourceImpl.wrapInSQLException(Unknown Source)

at org.apache.derby.impl.jdbc.TransactionResourceImpl.handleException(Unknown Source)

at org.apache.derby.impl.jdbc.EmbedConnection.handleException(Unknown Source)

at org.apache.derby.impl.jdbc.ConnectionChild.handleException(Unknown Source)

at org.apache.derby.impl.jdbc.EmbedStatement.executeStatement(Unknown Source)

at org.apache.derby.impl.jdbc.EmbedPreparedStatement.executeStatement(Unknown Source)

at org.apache.derby.impl.jdbc.EmbedPreparedStatement.executeUpdate(Unknown Source)

at org.apache.commons.dbcp.DelegatingPreparedStatement.executeUpdate(DelegatingPreparedStatement.java:233)

at com.zimbra.cs.db.DbImapFolder.createImapFolder(DbImapFolder.java:106)

... 37 more

Caused by: ERROR 23505: The statement was aborted because it would have caused a duplicate key value in a unique or primary key constraint or unique index identified by 'SQL080910175843140' defined on 'IMAP_FOLDER'.

at org.apache.derby.iapi.error.StandardException.newException(Unknown Source)

at org.apache.derby.impl.sql.execute.IndexChanger.insertAndCheckDups(Unknown Source)

at org.apache.derby.impl.sql.execute.IndexChanger.doInsert(Unknown Source)

at org.apache.derby.impl.sql.execute.IndexChanger.insert(Unknown Source)

at org.apache.derby.impl.sql.execute.IndexSetChanger.insert(Unknown Source)

at org.apache.derby.impl.sql.execute.RowChangerImpl.insertRow(Unknown Source)

at org.apache.derby.impl.sql.execute.InsertResultSet.normalInsertCore(Unknown Source)

at org.apache.derby.impl.sql.execute.InsertResultSet.open(Unknown Source)

at org.apache.derby.impl.sql.GenericPreparedStatement.execute(Unknown Source)

... 42 more
----------------------------------------------------------------------------
5218dac
Advanced member
Advanced member
Posts: 63
Joined: Fri Sep 12, 2014 11:32 pm

Quantity of errors is killing me

Post by 5218dac »

Could you please file a bug report and include log/zdesktop.log as a private attachment? Also, if its possible, please go to account setup and enabled "Debug Trace" and attach log/zdesktop.out as well. This will show us a trace of the IMAP commands leading to the error so we can better determine what is happening and hopefully can give you a workaround soon!
Thanks,

David
Post Reply