Error reports when I hit 'send/receive'

If Zimbra Desktop had a sync failure, it may have told you to post your error in this section.
Post Reply
atalerico
Posts: 12
Joined: Fri Sep 12, 2014 11:27 pm

Error reports when I hit 'send/receive'

Post by atalerico »

I get the following error report when I click 'send/receive'
Product name: Zimbra Desktop

Product version: 0.91

Build ID: 1344

Release type: BETA

OS Platform: Windows Vista x86 6.0

Time of event: 2008-10-27 14:01:46

Error type: service.INVALID_REQUEST

Error summary: push item failed
Failure details:

----------------------------------------------------------------------------




soap:Sender





invalid request: contact must have fields







service.INVALID_REQUEST

btpool0-13277:1225130502671:aff929ecd687cd17






com.zimbra.common.soap.SoapFaultException: invalid request: contact must have fields

ExceptionId:btpool0-13277:1225130502671:aff929ecd687cd17

Code:service.INVALID_REQUEST

at com.zimbra.common.soap.Soap12Protocol.soapFault(Soap12Protocol.java:88)

at com.zimbra.common.soap.SoapTransport.extractBodyElement(SoapTransport.java:263)

at com.zimbra.common.soap.SoapTransport.parseSoapResponse(SoapTransport.java:224)

at com.zimbra.common.soap.SoapHttpTransport.invoke(SoapHttpTransport.java:261)

at com.zimbra.common.soap.SoapHttpTransport.invoke(SoapHttpTransport.java:216)

at com.zimbra.common.soap.SoapTransport.invoke(SoapTransport.java:315)

at com.zimbra.common.soap.SoapTransport.invokeWithoutSession(SoapTransport.java:302)

at com.zimbra.cs.mailbox.OfflineMailbox.sendRequest(OfflineMailbox.java:714)

at com.zimbra.cs.mailbox.OfflineMailbox.sendRequest(OfflineMailbox.java:690)

at com.zimbra.cs.mailbox.OfflineMailbox.sendRequest(OfflineMailbox.java:686)

at com.zimbra.cs.mailbox.OfflineMailbox.sendRequest(OfflineMailbox.java:682)

at com.zimbra.cs.mailbox.OfflineMailbox.sendRequest(OfflineMailbox.java:678)

at com.zimbra.cs.mailbox.PushChanges.sendRequest(PushChanges.java:571)

at com.zimbra.cs.mailbox.PushChanges.pushRequest(PushChanges.java:505)

at com.zimbra.cs.mailbox.PushChanges.syncContact(PushChanges.java:895)

at com.zimbra.cs.mailbox.PushChanges.sync(PushChanges.java:311)

at com.zimbra.cs.mailbox.PushChanges.sync(PushChanges.java:173)

at com.zimbra.cs.mailbox.MailboxSync.sync(MailboxSync.java:195)

at com.zimbra.cs.mailbox.OfflineMailbox.sync(OfflineMailbox.java:116)

at com.zimbra.cs.service.offline.OfflineSync.handle(OfflineSync.java:44)

at com.zimbra.soap.SoapEngine.dispatchRequest(SoapEngine.java:414)

at com.zimbra.soap.SoapEngine.dispatch(SoapEngine.java:269)

at com.zimbra.soap.SoapEngine.dispatch(SoapEngine.java:160)

at com.zimbra.soap.SoapServlet.doPost(SoapServlet.java:269)

at javax.servlet.http.HttpServlet.service(HttpServlet.java:727)

at com.zimbra.cs.servlet.ZimbraServlet.service(ZimbraServlet.java:189)

at javax.servlet.http.HttpServlet.service(HttpServlet.java:820)

at org.mortbay.jetty.servlet.ServletHolder.handle(ServletHolder.java:487)

at org.mortbay.jetty.servlet.ServletHandler.handle(ServletHandler.java:362)

at org.mortbay.jetty.security.SecurityHandler.handle(SecurityHandler.java:216)

at org.mortbay.jetty.servlet.SessionHandler.handle(SessionHandler.java:181)

at org.mortbay.jetty.handler.ContextHandler.handle(ContextHandler.java:716)

at org.mortbay.jetty.webapp.WebAppContext.handle(WebAppContext.java:406)

at org.mortbay.jetty.handler.ContextHandlerCollection.handle(ContextHandlerCollection.java:211)

at org.mortbay.jetty.handler.HandlerCollection.handle(HandlerCollection.java:114)

at org.mortbay.jetty.handler.HandlerWrapper.handle(HandlerWrapper.java:139)

at org.mortbay.jetty.handler.RewriteHandler.handle(RewriteHandler.java:176)

at org.mortbay.jetty.handler.HandlerWrapper.handle(HandlerWrapper.java:139)

at org.mortbay.jetty.Server.handle(Server.java:313)

at org.mortbay.jetty.HttpConnection.handleRequest(HttpConnection.java:506)

at org.mortbay.jetty.HttpConnection$RequestHandler.content(HttpConnection.java:844)

at org.mortbay.jetty.HttpParser.parseNext(HttpParser.java:644)

at org.mortbay.jetty.HttpParser.parseAvailable(HttpParser.java:211)

at org.mortbay.jetty.HttpConnection.handle(HttpConnection.java:381)

at org.mortbay.io.nio.SelectChannelEndPoint.run(SelectChannelEndPoint.java:396)

at org.mortbay.thread.BoundedThreadPool$PoolThread.run(BoundedThreadPool.java:442)
jjzhuang
Elite member
Elite member
Posts: 1687
Joined: Fri Sep 12, 2014 10:24 pm

Error reports when I hit 'send/receive'

Post by jjzhuang »

please turn on "Enable debug trace" from account setup page, do another sync, and provide the zdedsktop.log file. You can file a bug with the log attached as private attachment. thanks!
15517annie
Posts: 9
Joined: Fri Sep 12, 2014 11:41 pm

Error reports when I hit 'send/receive'

Post by 15517annie »

I just filed a bug but there was no option to make my attachments private. How do I do it?
atalerico
Posts: 12
Joined: Fri Sep 12, 2014 11:27 pm

Error reports when I hit 'send/receive'

Post by atalerico »

[quote user="15517annie"]I just filed a bug but there was no option to make my attachments private. How do I do it?[/QUOTE]
What is the bug number?
15517annie
Posts: 9
Joined: Fri Sep 12, 2014 11:41 pm

Error reports when I hit 'send/receive'

Post by 15517annie »

Bug number is 32710
Post Reply