error searching GAL

If Zimbra Desktop had a sync failure, it may have told you to post your error in this section.
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jcowart7777
Posts: 8
Joined: Fri Sep 12, 2014 11:32 pm

error searching GAL

Post by jcowart7777 »

I've not been able to access the GAL at all using build 4 (currently using build 1344).
When trying to search the GAL from the contact picker that appears when clicking the "To" button in a compose window I received the following error:
msg: unable to access GAL mailbox for jcowart@stanford.edu

code: offline.MISSING_GAL_MAILBOX

method: SearchGalRequest

detail: soap:Receiver

trace: btpool0-11:1226216621470:da24418b982580ea
jmhe
Outstanding Member
Outstanding Member
Posts: 830
Joined: Fri Sep 12, 2014 11:42 pm

error searching GAL

Post by jmhe »

Your backend server must have the following two features enabled:
zimbraFeatureGalEnabled

zimbraFeatureGalSyncEnabled
Please check with your system admin about the settings for these features.
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