Couldn't access Yahoo! Zimbra Desktop server..." on a Mac

If Zimbra Desktop had a sync failure, it may have told you to post your error in this section.
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jerryboi
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Posts: 125
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Couldn't access Yahoo! Zimbra Desktop server..." on a Mac

Post by jerryboi »

Thank you for looking into this. My installation log is attached.
installog.zip
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jmhe
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Posts: 830
Joined: Fri Sep 12, 2014 11:42 pm

Couldn't access Yahoo! Zimbra Desktop server..." on a Mac

Post by jmhe »

hmmm, so this folder is empty?
/Users/pc/Library/LaunchAgents
Can you run Console.app and look for any errors under "com.zimbra.zdesktop" ?


[quote user="jerryboi"]Thank you for looking into this. My installation log is attached.[/QUOTE]
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jerryboi
Advanced member
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Posts: 125
Joined: Fri Sep 12, 2014 10:09 pm

Couldn't access Yahoo! Zimbra Desktop server..." on a Mac

Post by jerryboi »

I have this in that dir:
ls -l /Users/pc/Library/LaunchAgents/

total 8

-rw-r--r-- 1 pc staff 787 Mar 9 21:38 com.zimbra.zdesktop.plist
And here is what I see in Console:
3/10/09 12:01:08 AM [0x0-0x11f11f].com.zimbra.zdesktop *** Checker: update url: @aus_url@

3/10/09 12:01:08 AM [0x0-0x11f11f].com.zimbra.zdesktop *** UpdateService: canUpdate? testing /Users/pc/Desktop/Yahoo! Zimbra Desktop.app/Contents/Resources/update.test

3/10/09 12:01:08 AM [0x0-0x11f11f].com.zimbra.zdesktop *** UpdateService: canUpdate? testing /Users/pc/Desktop/Yahoo! Zimbra Desktop.app/Contents/Resources/updates/0/update.test

3/10/09 12:01:08 AM [0x0-0x11f11f].com.zimbra.zdesktop *** UpdateService: can update

3/10/09 12:01:08 AM [0x0-0x11f11f].com.zimbra.zdesktop *** Checker: update url: @aus_url@

3/10/09 12:02:08 AM [0x0-0x11f11f].com.zimbra.zdesktop *** Checker: update url: @aus_url@

3/10/09 12:02:08 AM [0x0-0x11f11f].com.zimbra.zdesktop *** UpdateService: canUpdate? testing /Users/pc/Desktop/Yahoo! Zimbra Desktop.app/Contents/Resources/update.test

3/10/09 12:02:08 AM [0x0-0x11f11f].com.zimbra.zdesktop *** UpdateService: canUpdate? testing /Users/pc/Desktop/Yahoo! Zimbra Desktop.app/Contents/Resources/updates/0/update.test

3/10/09 12:02:08 AM [0x0-0x11f11f].com.zimbra.zdesktop *** UpdateService: can update

3/10/09 12:02:08 AM [0x0-0x11f11f].com.zimbra.zdesktop *** Checker: update url: @aus_url@

3/10/09 12:03:08 AM [0x0-0x11f11f].com.zimbra.zdesktop *** Checker: update url: @aus_url@

3/10/09 12:03:08 AM [0x0-0x11f11f].com.zimbra.zdesktop *** UpdateService: canUpdate? testing /Users/pc/Desktop/Yahoo! Zimbra Desktop.app/Contents/Resources/update.test

3/10/09 12:03:08 AM [0x0-0x11f11f].com.zimbra.zdesktop *** UpdateService: canUpdate? testing /Users/pc/Desktop/Yahoo! Zimbra Desktop.app/Contents/Resources/updates/0/update.test

3/10/09 12:03:08 AM [0x0-0x11f11f].com.zimbra.zdesktop *** UpdateService: can update

3/10/09 12:03:08 AM [0x0-0x11f11f].com.zimbra.zdesktop *** Checker: update url: @aus_url@

3/10/09 12:04:08 AM [0x0-0x11f11f].com.zimbra.zdesktop *** Checker: update url: @aus_url@

3/10/09 12:04:08 AM [0x0-0x11f11f].com.zimbra.zdesktop *** UpdateService: canUpdate? testing /Users/pc/Desktop/Yahoo! Zimbra Desktop.app/Contents/Resources/update.test

3/10/09 12:04:08 AM [0x0-0x11f11f].com.zimbra.zdesktop *** UpdateService: canUpdate? testing /Users/pc/Desktop/Yahoo! Zimbra Desktop.app/Contents/Resources/updates/0/update.test

3/10/09 12:04:08 AM [0x0-0x11f11f].com.zimbra.zdesktop *** UpdateService: can update

3/10/09 12:04:08 AM [0x0-0x11f11f].com.zimbra.zdesktop *** Checker: update url: @aus_url@

3/10/09 12:05:08 AM [0x0-0x11f11f].com.zimbra.zdesktop *** Checker: update url: @aus_url@

3/10/09 12:05:08 AM [0x0-0x11f11f].com.zimbra.zdesktop *** UpdateService: canUpdate? testing /Users/pc/Desktop/Yahoo! Zimbra Desktop.app/Contents/Resources/update.test

3/10/09 12:05:08 AM [0x0-0x11f11f].com.zimbra.zdesktop *** UpdateService: canUpdate? testing /Users/pc/Desktop/Yahoo! Zimbra Desktop.app/Contents/Resources/updates/0/update.test

3/10/09 12:05:08 AM [0x0-0x11f11f].com.zimbra.zdesktop *** UpdateService: can update

3/10/09 12:05:08 AM [0x0-0x11f11f].com.zimbra.zdesktop *** Checker: update url: @aus_url@

3/10/09 12:06:08 AM [0x0-0x11f11f].com.zimbra.zdesktop *** Checker: update url: @aus_url@

3/10/09 12:06:08 AM [0x0-0x11f11f].com.zimbra.zdesktop *** UpdateService: canUpdate? testing /Users/pc/Desktop/Yahoo! Zimbra Desktop.app/Contents/Resources/update.test

3/10/09 12:06:08 AM [0x0-0x11f11f].com.zimbra.zdesktop *** UpdateService: canUpdate? testing /Users/pc/Desktop/Yahoo! Zimbra Desktop.app/Contents/Resources/updates/0/update.test

3/10/09 12:06:08 AM [0x0-0x11f11f].com.zimbra.zdesktop *** UpdateService: can update

3/10/09 12:06:08 AM [0x0-0x11f11f].com.zimbra.zdesktop *** Checker: update url: @aus_url@

3/10/09 12:07:08 AM [0x0-0x11f11f].com.zimbra.zdesktop *** Checker: update url: @aus_url@

3/10/09 12:07:08 AM [0x0-0x11f11f].com.zimbra.zdesktop *** UpdateService: canUpdate? testing /Users/pc/Desktop/Yahoo! Zimbra Desktop.app/Contents/Resources/update.test

3/10/09 12:07:08 AM [0x0-0x11f11f].com.zimbra.zdesktop *** UpdateService: canUpdate? testing /Users/pc/Desktop/Yahoo! Zimbra Desktop.app/Contents/Resources/updates/0/update.test

3/10/09 12:07:08 AM [0x0-0x11f11f].com.zimbra.zdesktop *** UpdateService: can update

3/10/09 12:07:08 AM [0x0-0x11f11f].com.zimbra.zdesktop *** Checker: update url: @aus_url@

3/10/09 12:08:08 AM [0x0-0x11f11f].com.zimbra.zdesktop *** Checker: update url: @aus_url@

3/10/09 12:08:08 AM [0x0-0x11f11f].com.zimbra.zdesktop *** UpdateService: canUpdate? testing /Users/pc/Desktop/Yahoo! Zimbra Desktop.app/Contents/Resources/update.test

3/10/09 12:08:08 AM [0x0-0x11f11f].com.zimbra.zdesktop *** UpdateService: canUpdate? testing /Users/pc/Desktop/Yahoo! Zimbra Desktop.app/Contents/Resources/updates/0/update.test

3/10/09 12:08:08 AM [0x0-0x11f11f].com.zimbra.zdesktop *** UpdateService: can update

3/10/09 12:08:08 AM [0x0-0x11f11f].com.zimbra.zdesktop *** Checker: update url: @aus_url@

3/10/09 12:08:08 AM [0x0-0x11f11f].com.zimbra.zdesktop *** Checker: update url: @aus_url@

3/10/09 12:09:08 AM [0x0-0x11f11f].com.zimbra.zdesktop *** Checker: update url: @aus_url@

3/10/09 12:09:08 AM [0x0-0x11f11f].com.zimbra.zdesktop *** UpdateService: canUpdate? testing /Users/pc/Desktop/Yahoo! Zimbra Desktop.app/Contents/Resources/update.test

3/10/09 12:09:08 AM [0x0-0x11f11f].com.zimbra.zdesktop *** UpdateService: canUpdate? testing /Users/pc/Desktop/Yahoo! Zimbra Desktop.app/Contents/Resources/updates/0/update.test

3/10/09 12:09:08 AM [0x0-0x11f11f].com.zimbra.zdesktop *** UpdateService: can update

3/10/09 12:09:08 AM [0x0-0x11f11f].com.zimbra.zdesktop *** Checker: update url: @aus_url@

3/10/09 12:10:16 AM [0x0-0x12a12a].com.zimbra.zdesktop[13062] *** UpdateService: canUpdate? testing /Users/pc/Desktop/Yahoo! Zimbra Desktop.app/Contents/Resources/update.test

3/10/09 12:10:16 AM [0x0-0x12a12a].com.zimbra.zdesktop[13062] *** UpdateService: canUpdate? testing /Users/pc/Desktop/Yahoo! Zimbra Desktop.app/Contents/Resources/updates/0/update.test

3/10/09 12:10:16 AM [0x0-0x12a12a].com.zimbra.zdesktop[13062] *** UpdateService: can update

3/10/09 12:10:16 AM [0x0-0x12a12a].com.zimbra.zdesktop[13062] *** General: Reading Status File: /Users/pc/Desktop/Yahoo! Zimbra Desktop.app/Contents/Resources/updates/0/update.status

3/10/09 12:10:16 AM [0x0-0x12a12a].com.zimbra.zdesktop[13062] *** UpdateService: _postUpdateProcessing: No Status, No Update

3/10/09 12:10:16 AM [0x0-0x12a12a].com.zimbra.zdesktop[13062] *** UpdateManager: _loadXMLFileIntoArray: XML File does not exist

3/10/09 12:10:16 AM [0x0-0x12a12a].com.zimbra.zdesktop[13062] Testing continuous integration1** YAHOO ** loading from pref xml file

3/10/09 12:10:16 AM [0x0-0x12a12a].com.zimbra.zdesktop[13062] ** YAHOO ** Pref file empty not found

3/10/09 12:10:16 AM [0x0-0x12a12a].com.zimbra.zdesktop[13062] ** YAHOO ** Getting config from url:http://us.data.toolbar.yahoo.com/inquis ... &.bver=FF_)&.osver=Intel_Mac_OS_X_10.5">http://us.data.toolbar.yahoo.com/inquis ... &.bver=FF_)&.osver=Intel_Mac_OS_X_10.5

3/10/09 12:10:16 AM [0x0-0x12a12a].com.zimbra.zdesktop[13062] ** YAHOO ** Getting config from url:http://us.data.toolbar.yahoo.com/inquis ... &.bver=FF_)&.osver=Intel_Mac_OS_X_10.5">http://us.data.toolbar.yahoo.com/inquis ... &.bver=FF_)&.osver=Intel_Mac_OS_X_10.5

3/10/09 12:10:16 AM [0x0-0x12a12a].com.zimbra.zdesktop[13062] TypeError: editSearch is null

3/10/09 12:10:16 AM [0x0-0x12a12a].com.zimbra.zdesktop[13062] TypeError: editSearch is null

3/10/09 12:10:19 AM com.apple.launchd[77] (com.zimbra.zdesktop[13065]) Exited with exit code: 1

3/10/09 12:10:22 AM [0x0-0x12a12a].com.zimbra.zdesktop[13062] ** YAHOO ** [object Object]

3/10/09 12:10:22 AM [0x0-0x12a12a].com.zimbra.zdesktop[13062] TypeError: editSearch is null

3/10/09 12:10:22 AM [0x0-0x12a12a].com.zimbra.zdesktop[13062] TypeError: editSearch is null

3/10/09 12:11:16 AM [0x0-0x12a12a].com.zimbra.zdesktop[13062] *** Checker: update url: @aus_url@

3/10/09 12:11:16 AM [0x0-0x12a12a].com.zimbra.zdesktop[13062] *** UpdateService: canUpdate? testing /Users/pc/Desktop/Yahoo! Zimbra Desktop.app/Contents/Resources/update.test

3/10/09 12:11:16 AM [0x0-0x12a12a].com.zimbra.zdesktop[13062] *** UpdateService: canUpdate? testing /Users/pc/Desktop/Yahoo! Zimbra Desktop.app/Contents/Resources/updates/0/update.test

3/10/09 12:11:16 AM [0x0-0x12a12a].com.zimbra.zdesktop[13062] *** UpdateService: can update
Mind you, I reinstalled as per your advice, this messages are from the reinstalled app. At the end of installation it comlained about not being able to inject zimlets. When running the app I get the same error message.
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jmhe
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Posts: 830
Joined: Fri Sep 12, 2014 11:42 pm

Couldn't access Yahoo! Zimbra Desktop server..." on a Mac

Post by jmhe »

in your comment #6, you had:
java.lang.UnsatisfiedLinkError: /Users/mac/zimbra/zdesktop/lib/libzimbra-native.jnilib:


but in the installation.log you attached, it looks like you were installing to
/Users/pc/zimbra/zdesktop
Why there are two different folders? How do you run the installer? (as mac or as pc)

[quote user="jerryboi"]I have this in that dir:
ls -l /Users/pc/Library/LaunchAgents/

total 8

-rw-r--r-- 1 pc staff 787 Mar 9 21:38 com.zimbra.zdesktop.plist
And here is what I see in Console:
3/10/09 12:01:08 AM [0x0-0x11f11f].com.zimbra.zdesktop *** Checker: update url: @aus_url@

3/10/09 12:01:08 AM [0x0-0x11f11f].com.zimbra.zdesktop *** UpdateService: canUpdate? testing /Users/pc/Desktop/Yahoo! Zimbra Desktop.app/Contents/Resources/update.test

3/10/09 12:01:08 AM [0x0-0x11f11f].com.zimbra.zdesktop *** UpdateService: canUpdate? testing /Users/pc/Desktop/Yahoo! Zimbra Desktop.app/Contents/Resources/updates/0/update.test

3/10/09 12:01:08 AM [0x0-0x11f11f].com.zimbra.zdesktop *** UpdateService: can update

3/10/09 12:01:08 AM [0x0-0x11f11f].com.zimbra.zdesktop *** Checker: update url: @aus_url@

3/10/09 12:02:08 AM [0x0-0x11f11f].com.zimbra.zdesktop *** Checker: update url: @aus_url@

3/10/09 12:02:08 AM [0x0-0x11f11f].com.zimbra.zdesktop *** UpdateService: canUpdate? testing /Users/pc/Desktop/Yahoo! Zimbra Desktop.app/Contents/Resources/update.test

3/10/09 12:02:08 AM [0x0-0x11f11f].com.zimbra.zdesktop *** UpdateService: canUpdate? testing /Users/pc/Desktop/Yahoo! Zimbra Desktop.app/Contents/Resources/updates/0/update.test

3/10/09 12:02:08 AM [0x0-0x11f11f].com.zimbra.zdesktop *** UpdateService: can update

3/10/09 12:02:08 AM [0x0-0x11f11f].com.zimbra.zdesktop *** Checker: update url: @aus_url@

3/10/09 12:03:08 AM [0x0-0x11f11f].com.zimbra.zdesktop *** Checker: update url: @aus_url@

3/10/09 12:03:08 AM [0x0-0x11f11f].com.zimbra.zdesktop *** UpdateService: canUpdate? testing /Users/pc/Desktop/Yahoo! Zimbra Desktop.app/Contents/Resources/update.test

3/10/09 12:03:08 AM [0x0-0x11f11f].com.zimbra.zdesktop *** UpdateService: canUpdate? testing /Users/pc/Desktop/Yahoo! Zimbra Desktop.app/Contents/Resources/updates/0/update.test

3/10/09 12:03:08 AM [0x0-0x11f11f].com.zimbra.zdesktop *** UpdateService: can update

3/10/09 12:03:08 AM [0x0-0x11f11f].com.zimbra.zdesktop *** Checker: update url: @aus_url@

3/10/09 12:04:08 AM [0x0-0x11f11f].com.zimbra.zdesktop *** Checker: update url: @aus_url@

3/10/09 12:04:08 AM [0x0-0x11f11f].com.zimbra.zdesktop *** UpdateService: canUpdate? testing /Users/pc/Desktop/Yahoo! Zimbra Desktop.app/Contents/Resources/update.test

3/10/09 12:04:08 AM [0x0-0x11f11f].com.zimbra.zdesktop *** UpdateService: canUpdate? testing /Users/pc/Desktop/Yahoo! Zimbra Desktop.app/Contents/Resources/updates/0/update.test

3/10/09 12:04:08 AM [0x0-0x11f11f].com.zimbra.zdesktop *** UpdateService: can update

3/10/09 12:04:08 AM [0x0-0x11f11f].com.zimbra.zdesktop *** Checker: update url: @aus_url@

3/10/09 12:05:08 AM [0x0-0x11f11f].com.zimbra.zdesktop *** Checker: update url: @aus_url@

3/10/09 12:05:08 AM [0x0-0x11f11f].com.zimbra.zdesktop *** UpdateService: canUpdate? testing /Users/pc/Desktop/Yahoo! Zimbra Desktop.app/Contents/Resources/update.test

3/10/09 12:05:08 AM [0x0-0x11f11f].com.zimbra.zdesktop *** UpdateService: canUpdate? testing /Users/pc/Desktop/Yahoo! Zimbra Desktop.app/Contents/Resources/updates/0/update.test

3/10/09 12:05:08 AM [0x0-0x11f11f].com.zimbra.zdesktop *** UpdateService: can update

3/10/09 12:05:08 AM [0x0-0x11f11f].com.zimbra.zdesktop *** Checker: update url: @aus_url@

3/10/09 12:06:08 AM [0x0-0x11f11f].com.zimbra.zdesktop *** Checker: update url: @aus_url@

3/10/09 12:06:08 AM [0x0-0x11f11f].com.zimbra.zdesktop *** UpdateService: canUpdate? testing /Users/pc/Desktop/Yahoo! Zimbra Desktop.app/Contents/Resources/update.test

3/10/09 12:06:08 AM [0x0-0x11f11f].com.zimbra.zdesktop *** UpdateService: canUpdate? testing /Users/pc/Desktop/Yahoo! Zimbra Desktop.app/Contents/Resources/updates/0/update.test

3/10/09 12:06:08 AM [0x0-0x11f11f].com.zimbra.zdesktop *** UpdateService: can update

3/10/09 12:06:08 AM [0x0-0x11f11f].com.zimbra.zdesktop *** Checker: update url: @aus_url@

3/10/09 12:07:08 AM [0x0-0x11f11f].com.zimbra.zdesktop *** Checker: update url: @aus_url@

3/10/09 12:07:08 AM [0x0-0x11f11f].com.zimbra.zdesktop *** UpdateService: canUpdate? testing /Users/pc/Desktop/Yahoo! Zimbra Desktop.app/Contents/Resources/update.test

3/10/09 12:07:08 AM [0x0-0x11f11f].com.zimbra.zdesktop *** UpdateService: canUpdate? testing /Users/pc/Desktop/Yahoo! Zimbra Desktop.app/Contents/Resources/updates/0/update.test

3/10/09 12:07:08 AM [0x0-0x11f11f].com.zimbra.zdesktop *** UpdateService: can update

3/10/09 12:07:08 AM [0x0-0x11f11f].com.zimbra.zdesktop *** Checker: update url: @aus_url@

3/10/09 12:08:08 AM [0x0-0x11f11f].com.zimbra.zdesktop *** Checker: update url: @aus_url@

3/10/09 12:08:08 AM [0x0-0x11f11f].com.zimbra.zdesktop *** UpdateService: canUpdate? testing /Users/pc/Desktop/Yahoo! Zimbra Desktop.app/Contents/Resources/update.test

3/10/09 12:08:08 AM [0x0-0x11f11f].com.zimbra.zdesktop *** UpdateService: canUpdate? testing /Users/pc/Desktop/Yahoo! Zimbra Desktop.app/Contents/Resources/updates/0/update.test

3/10/09 12:08:08 AM [0x0-0x11f11f].com.zimbra.zdesktop *** UpdateService: can update

3/10/09 12:08:08 AM [0x0-0x11f11f].com.zimbra.zdesktop *** Checker: update url: @aus_url@

3/10/09 12:08:08 AM [0x0-0x11f11f].com.zimbra.zdesktop *** Checker: update url: @aus_url@

3/10/09 12:09:08 AM [0x0-0x11f11f].com.zimbra.zdesktop *** Checker: update url: @aus_url@

3/10/09 12:09:08 AM [0x0-0x11f11f].com.zimbra.zdesktop *** UpdateService: canUpdate? testing /Users/pc/Desktop/Yahoo! Zimbra Desktop.app/Contents/Resources/update.test

3/10/09 12:09:08 AM [0x0-0x11f11f].com.zimbra.zdesktop *** UpdateService: canUpdate? testing /Users/pc/Desktop/Yahoo! Zimbra Desktop.app/Contents/Resources/updates/0/update.test

3/10/09 12:09:08 AM [0x0-0x11f11f].com.zimbra.zdesktop *** UpdateService: can update

3/10/09 12:09:08 AM [0x0-0x11f11f].com.zimbra.zdesktop *** Checker: update url: @aus_url@

3/10/09 12:10:16 AM [0x0-0x12a12a].com.zimbra.zdesktop[13062] *** UpdateService: canUpdate? testing /Users/pc/Desktop/Yahoo! Zimbra Desktop.app/Contents/Resources/update.test

3/10/09 12:10:16 AM [0x0-0x12a12a].com.zimbra.zdesktop[13062] *** UpdateService: canUpdate? testing /Users/pc/Desktop/Yahoo! Zimbra Desktop.app/Contents/Resources/updates/0/update.test

3/10/09 12:10:16 AM [0x0-0x12a12a].com.zimbra.zdesktop[13062] *** UpdateService: can update

3/10/09 12:10:16 AM [0x0-0x12a12a].com.zimbra.zdesktop[13062] *** General: Reading Status File: /Users/pc/Desktop/Yahoo! Zimbra Desktop.app/Contents/Resources/updates/0/update.status

3/10/09 12:10:16 AM [0x0-0x12a12a].com.zimbra.zdesktop[13062] *** UpdateService: _postUpdateProcessing: No Status, No Update

3/10/09 12:10:16 AM [0x0-0x12a12a].com.zimbra.zdesktop[13062] *** UpdateManager: _loadXMLFileIntoArray: XML File does not exist

3/10/09 12:10:16 AM [0x0-0x12a12a].com.zimbra.zdesktop[13062] Testing continuous integration1** YAHOO ** loading from pref xml file

3/10/09 12:10:16 AM [0x0-0x12a12a].com.zimbra.zdesktop[13062] ** YAHOO ** Pref file empty not found

3/10/09 12:10:16 AM [0x0-0x12a12a].com.zimbra.zdesktop[13062] ** YAHOO ** Getting config from url:http://us.data.toolbar.yahoo.com/inquis ... &.bver=FF_)&.osver=Intel_Mac_OS_X_10.5">http://us.data.toolbar.yahoo.com/inquis ... &.bver=FF_)&.osver=Intel_Mac_OS_X_10.5

3/10/09 12:10:16 AM [0x0-0x12a12a].com.zimbra.zdesktop[13062] ** YAHOO ** Getting config from url:http://us.data.toolbar.yahoo.com/inquis ... &.bver=FF_)&.osver=Intel_Mac_OS_X_10.5">http://us.data.toolbar.yahoo.com/inquis ... &.bver=FF_)&.osver=Intel_Mac_OS_X_10.5

3/10/09 12:10:16 AM [0x0-0x12a12a].com.zimbra.zdesktop[13062] TypeError: editSearch is null

3/10/09 12:10:16 AM [0x0-0x12a12a].com.zimbra.zdesktop[13062] TypeError: editSearch is null

3/10/09 12:10:19 AM com.apple.launchd[77] (com.zimbra.zdesktop[13065]) Exited with exit code: 1

3/10/09 12:10:22 AM [0x0-0x12a12a].com.zimbra.zdesktop[13062] ** YAHOO ** [object Object]

3/10/09 12:10:22 AM [0x0-0x12a12a].com.zimbra.zdesktop[13062] TypeError: editSearch is null

3/10/09 12:10:22 AM [0x0-0x12a12a].com.zimbra.zdesktop[13062] TypeError: editSearch is null

3/10/09 12:11:16 AM [0x0-0x12a12a].com.zimbra.zdesktop[13062] *** Checker: update url: @aus_url@

3/10/09 12:11:16 AM [0x0-0x12a12a].com.zimbra.zdesktop[13062] *** UpdateService: canUpdate? testing /Users/pc/Desktop/Yahoo! Zimbra Desktop.app/Contents/Resources/update.test

3/10/09 12:11:16 AM [0x0-0x12a12a].com.zimbra.zdesktop[13062] *** UpdateService: canUpdate? testing /Users/pc/Desktop/Yahoo! Zimbra Desktop.app/Contents/Resources/updates/0/update.test

3/10/09 12:11:16 AM [0x0-0x12a12a].com.zimbra.zdesktop[13062] *** UpdateService: can update
Mind you, I reinstalled as per your advice, this messages are from the reinstalled app. At the end of installation it comlained about not being able to inject zimlets. When running the app I get the same error message.[/QUOTE]
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jerryboi
Advanced member
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Posts: 125
Joined: Fri Sep 12, 2014 10:09 pm

Couldn't access Yahoo! Zimbra Desktop server..." on a Mac

Post by jerryboi »

In comment #6 I manually edited the username because I thought it would be less confusing. In later comments I just copy-pasted the logs, but I installed to the very same folder. Sorry for the confusion.
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jmhe
Outstanding Member
Outstanding Member
Posts: 830
Joined: Fri Sep 12, 2014 11:42 pm

Couldn't access Yahoo! Zimbra Desktop server..." on a Mac

Post by jmhe »

have you tried re-installation yet?


[quote user="jerryboi"]In comment #6 I manually edited the username because I thought it would be less confusing. In later comments I just copy-pasted the logs, but I installed to the very same folder. Sorry for the confusion.[/QUOTE]
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jerryboi
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Couldn't access Yahoo! Zimbra Desktop server..." on a Mac

Post by jerryboi »

Yes, I have reinstalled it twice with build 1513. Still no joy.
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jmhe
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Couldn't access Yahoo! Zimbra Desktop server..." on a Mac

Post by jmhe »

did the installation go through (seeing the Launch ZD page...) or it stopped in the middle?
do you have this file? /Users/mac/zimbra/zdesktop/lib/libzimbra-native.jnilib


[quote user="jerryboi"]Yes, I have reinstalled it twice with build 1513. Still no joy.[/QUOTE]
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fred_zhuzhu
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Joined: Sat Sep 13, 2014 12:39 am

Couldn't access Yahoo! Zimbra Desktop server..." on a Mac

Post by fred_zhuzhu »

I fought with this software during many days and I finally found where the issue come from : Java.
Just open the java preference and then drag Java 32 bit over Java 64 bit in the Java application part.
Then you can install zimbra, no zimlet issue and he will start without any issues.
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