Greetings:
One of my users updated to v7.2.5 before I had an opportunity to test it. This user is now unable to attach files to her emails. She is able to use the Web UI version without issue. When she attempts to attach a file the following dialog is displayed:
All global settings appear to be correct. Any help would GREATLY be appreciated.
Unable to add an attachment using 7.2.5
- jorgedlcruz
- Zimbra Alumni
- Posts: 2782
- Joined: Thu May 22, 2014 4:47 pm
Unable to add an attachment using 7.2.5
Hi spsimmons64,
Which Operating System do your user has?
Best regards
Which Operating System do your user has?
Best regards
-
- Posts: 6
- Joined: Sat Sep 13, 2014 3:23 am
Unable to add an attachment using 7.2.5
Windows 7
- jorgedlcruz
- Zimbra Alumni
- Posts: 2782
- Joined: Thu May 22, 2014 4:47 pm
Unable to add an attachment using 7.2.5
Please look into zdesktop/conf/attrs in the file zimbra-attrs.xml you can define the size of the attachment. With Zimbra Desktop closed.
Put for example 99999999 in all of the next values:
zimbraMtaMaxMessageSize 99999999
zimbraFileUploadMaxSize 99999999
zimbraMailContentMaxSize 99999999
Open zimbra Desktop again, and try it.
Let us know.
Best regards
Put for example 99999999 in all of the next values:
zimbraMtaMaxMessageSize 99999999
zimbraFileUploadMaxSize 99999999
zimbraMailContentMaxSize 99999999
Open zimbra Desktop again, and try it.
Let us know.
Best regards
Unable to add an attachment using 7.2.5
Hi,
we have exactly the same issue.
Changing the settings didn't change anything.
We also tried to attach a file usin drag and drop, but this ends up in an error message, when trying to send the message.
Ein unbekannter Fehler (mail.UPLOAD_TOO_LARGE) ist aufgetreten.
method: [unknown]
msg: upload too large: file 'zimbra-attrs.xml': upload too large
code: mail.UPLOAD_TOO_LARGE
detail: soap:Sender
--
Downgrading to version 7.2.2 fixes this issue, but of course that's not the solution.
Regards
Heiko
we have exactly the same issue.
Changing the settings didn't change anything.
We also tried to attach a file usin drag and drop, but this ends up in an error message, when trying to send the message.
Ein unbekannter Fehler (mail.UPLOAD_TOO_LARGE) ist aufgetreten.
method: [unknown]
msg: upload too large: file 'zimbra-attrs.xml': upload too large
code: mail.UPLOAD_TOO_LARGE
detail: soap:Sender
--
Downgrading to version 7.2.2 fixes this issue, but of course that's not the solution.
Regards
Heiko
-
- Posts: 6
- Joined: Sat Sep 13, 2014 3:23 am
Unable to add an attachment using 7.2.5
I was able to fix the problem by uninstalling the older version, removing files, folders and registry entries. Clean install of 7.2.5 and it worked fine.
Shawn
Shawn
Unable to add an attachment using 7.2.5
Thank you for your answer.
Unfortunately this is a complete new installation, even the windows 7 was installed recently.
Unfortunately this is a complete new installation, even the windows 7 was installed recently.
- jorgedlcruz
- Zimbra Alumni
- Posts: 2782
- Joined: Thu May 22, 2014 4:47 pm
Unable to add an attachment using 7.2.5
I'm trying to reproduce myself and I will let you know.
Unable to add an attachment using 7.2.5
I have additional information:
In the meantime I tried it on 4 different Windows 7 (Home and Ultimate) clients and on a Linux client.
In all installations the behaviour was exactly the same. In none of the installations I was able to attach files to emails.
Furthermore I tried it against another zimbra-server with the same result.
Thanks for your investigation.
Heiko
In the meantime I tried it on 4 different Windows 7 (Home and Ultimate) clients and on a Linux client.
In all installations the behaviour was exactly the same. In none of the installations I was able to attach files to emails.
Furthermore I tried it against another zimbra-server with the same result.
Thanks for your investigation.
Heiko