Delivery Failure Notification: mail.SEND_FAILURE

If Zimbra Desktop had a sync failure, it may have told you to post your error in this section.
Post Reply
mhammett
Advanced member
Advanced member
Posts: 133
Joined: Sat Jul 19, 2014 7:07 am
ZCS/ZD Version: Release 8.6.0.GA.1153.UBUNTU14.64 U

Delivery Failure Notification: mail.SEND_FAILURE

Post by mhammett »

I've tried from multiple accounts to multiple destinations and I get the same failures. I restarted ZD.

Code: Select all

Your message "Test" sent on August 12, 2015 at 3:32 AM to ""Hammett, Mike" <ics.mhammett@gmail.com>" can't be delivered.  None of the recipients will receive the message.  It has been returned to Drafts folder for your review.

----------------------------------------------------------------------------

Product name:    Zimbra Desktop
Product version: 7.2.7
Build ID:        12059
Release type:    GA
OS Platform:     Windows 7 amd64 6.1
Time of event:   2015-08-12 03:32:25
Error type:      mail.SEND_FAILURE
Item ID:         1073756271
Error summary:   send mail failed

Failure details - PLEASE REMOVE ANY SENSITIVE INFORMATION
----------------------------------------------------------------------------

<soap:Envelope xmlns:soap="http://www.w3.org/2003/05/soap-envelope"><soap:Header><context xmlns="urn:zimbra"><authToken>0_453b9fa45a6d81f8a76d1f0d17f27d9d200479e3_69643d33363a33323563633538372d396265612d346436342d383463312d3333313234666236363233363b6578703d31333a313433393531363335353339313b76763d313a303b747970653d363a7a696d6272613b</authToken><nosession/><userAgent name="Zimbra Desktop" version="7.2.7_12059_Windows"/></context></soap:Header><soap:Body><SendMsgRequest suid="0f568f3d-6e6d-4b69-93ba-29e6fe5f2be4" xmlns="urn:zimbraMail"><m aid="6abfb7ab-1a61-487f-9c68-223ae6cad8e2:61d4a73b-e89d-43a7-90d2-4fa7f9ff9357"/></SendMsgRequest></soap:Body></soap:Envelope>

<soap:Envelope xmlns:soap="http://www.w3.org/2003/05/soap-envelope"><soap:Header><context xmlns="urn:zimbra"><change token="147016"/></context></soap:Header><soap:Body><soap:Fault><soap:Code><soap:Value>soap:Sender</soap:Value></soap:Code><soap:Reason><soap:Text>SMTP server reported: MESSAGE_NOT_DELIVERED</soap:Text></soap:Reason><soap:Detail><Error xmlns="urn:zimbra"><Code>mail.SEND_FAILURE</Code><Trace>btpool0-4858://webmail.ics-il.com/service/soap/SendMsgRequest:1439368301098:494c583332ddab1c</Trace></Error></soap:Detail></soap:Fault></soap:Body></soap:Envelope>

com.zimbra.common.soap.SoapFaultException: SMTP server reported: MESSAGE_NOT_DELIVERED
ExceptionId:btpool0-4858://webmail.ics-il.com/service/soap/SendMsgRequest:1439368301098:494c583332ddab1c
Code:mail.SEND_FAILURE
        at com.zimbra.common.soap.Soap12Protocol.soapFault(Soap12Protocol.java:88)
        at com.zimbra.common.soap.SoapTransport.extractBodyElement(SoapTransport.java:354)
        at com.zimbra.common.soap.SoapTransport.parseSoapResponse(SoapTransport.java:313)
        at com.zimbra.common.soap.SoapHttpTransport.invoke(SoapHttpTransport.java:260)
        at com.zimbra.common.soap.SoapHttpTransport.invoke(SoapHttpTransport.java:164)
        at com.zimbra.common.soap.SoapTransport.invoke(SoapTransport.java:407)
        at com.zimbra.common.soap.SoapTransport.invokeWithoutSession(SoapTransport.java:393)
        at com.zimbra.cs.mailbox.ZcsMailbox.sendRequest(ZcsMailbox.java:678)
        at com.zimbra.cs.mailbox.ZcsMailbox.sendRequest(ZcsMailbox.java:640)
        at com.zimbra.cs.mailbox.ZcsMailbox.sendRequest(ZcsMailbox.java:635)
        at com.zimbra.cs.mailbox.ZcsMailbox.sendRequest(ZcsMailbox.java:628)
        at com.zimbra.cs.mailbox.ZcsMailbox.sendRequest(ZcsMailbox.java:624)
        at com.zimbra.cs.mailbox.ZcsMailbox.sendRequest(ZcsMailbox.java:620)
        at com.zimbra.cs.mailbox.ZcsMailbox.sendRequest(ZcsMailbox.java:616)
        at com.zimbra.cs.mailbox.PushChanges.sendPendingMessages(PushChanges.java:393)
        at com.zimbra.cs.mailbox.PushChanges.sendPendingMessages(PushChanges.java:458)
        at com.zimbra.cs.mailbox.MailboxSync.sync(MailboxSync.java:153)
        at com.zimbra.cs.mailbox.ZcsMailbox.sync(ZcsMailbox.java:124)
        at com.zimbra.cs.mailbox.ZcsMailbox.syncOnTimer(ZcsMailbox.java:105)
        at com.zimbra.cs.mailbox.SyncMailbox$1.run(SyncMailbox.java:279)
        at java.util.TimerThread.mainLoop(Unknown Source)
        at java.util.TimerThread.run(Unknown Source)

----------------------------------------------------------------------------[/cpde]
Release 8.8.12.GA.3794.UBUNTU14.64 UBUNTU14_64 FOSS edition.
bme1983
Posts: 1
Joined: Mon Oct 28, 2019 5:20 pm

Re: Delivery Failure Notification: mail.SEND_FAILURE

Post by bme1983 »

Hi, did you solve your problem?
What steps did you follow?

Thanks and regards.
Post Reply