Zimbra Desktop Install errors on Leopard 10.5.8

2243Layne · Post by **2243Layne** » Mon Nov 22, 2010 2:05 pm

I'm trying to install zdesktop_2_0_b10580_macos_intel.

I had Zimbra Desktop 1.04b installed and the install failed so I removed everything Zimbra I could find and reinstalled.

I get 2 errors and never get into ZDC. Please see attached for errors.

First is ZDC-Install-Error-1 with an unresponsive script. I click "Continue" and eventually get to ZDC-Install-Error-2 which directs me to these forums.

Thanks for any assistance!
ZDC-Install-Error-1.jpg
ZDC-Install-Error-2.jpg

2243Layne · Post by **2243Layne** » Thu Dec 23, 2010 9:01 am

Still same issue with zdesktop_2_0_1_b10659_macos_intel.dmg. Any help would be greatly appreciated.

2243Layne · Post by **2243Layne** » Fri Apr 29, 2011 10:00 am

I tried to remove everything Zimbra desktop related from my system. I emptied the trash, restarted and then reinstalled zdesktop_2_0_1_b10659. I still get:

"Couldn't access Zimbra Desktop server. If issue persists after reinstall, please check logs for errors and report to http://www.zimbra.com/forums/zimbra-desktop."

What do I do to fix it?

17416jflanigan · Post by **17416jflanigan** » Fri Apr 29, 2011 10:44 am

I would suggest cleaning out the old install (delete /Applications/Zimbra Desktop and /Users//Library/Zimbra Desktop) and then try installing ZD 7. If that still does not work we'll be in a better position to debug.

benanthony · Post by **benanthony** » Wed Aug 10, 2011 1:04 pm

ok i figured out why this is happening but now I dont know how to fix it. This error is occuring because zdesktop doesn't start at boot for some reason using the ~/Library/lauchctl.
Any ideas why?

2243Layne · Post by **2243Layne** » Thu Nov 03, 2011 2:02 pm

I updated to OS 10.6.8 and deleted all the folders and files and reinstalled with zdesktop_7_1_2_ga_b10978_macos_intel.

I still have the same issues.

Here is what I can find in the logs:

[QUOTE]11/3/11 11:42:00 AM [0x0-0xb90b9].com.zimbra.zdclient[1217] launchctl: Dubious permissions on file (skipping): /Users/user/Library/LaunchAgents/com.zimbra.desktop.plist

11/3/11 11:42:00 AM [0x0-0xb90b9].com.zimbra.zdclient[1217] nothing found to unload

11/3/11 11:42:00 AM [0x0-0xb90b9].com.zimbra.zdclient[1217] launchctl: Dubious permissions on file (skipping): /Users/user/Library/LaunchAgents/com.zimbra.desktop.plist

11/3/11 11:42:00 AM [0x0-0xb90b9].com.zimbra.zdclient[1217] nothing found to load

11/3/11 11:42:00 AM [0x0-0xb90b9].com.zimbra.zdclient[1217] mv: rename /Users/user/Library/.zdtmp/index/* to /Users/user/Library/Zimbra Desktop/index/*: No such file or directory

11/3/11 11:42:00 AM [0x0-0xb90b9].com.zimbra.zdclient[1217] mv: rename /Users/user/Library/.zdtmp/store/* to /Users/user/Library/Zimbra Desktop/store/*: No such file or directory

11/3/11 11:42:00 AM [0x0-0xb90b9].com.zimbra.zdclient[1217] mv: rename /Users/user/Library/.zdtmp/sqlite/* to /Users/user/Library/Zimbra Desktop/sqlite/*: No such file or directory

11/3/11 11:42:00 AM [0x0-0xb90b9].com.zimbra.zdclient[1217] mv: rename /Users/user/Library/.zdtmp/log/* to /Users/user/Library/Zimbra Desktop/log/*: No such file or directory

11/3/11 11:42:00 AM [0x0-0xb90b9].com.zimbra.zdclient[1217] mv: rename /Users/user/Library/.zdtmp/zimlets-deployed/* to /Users/user/Library/Zimbra Desktop/zimlets-deployed/*: No such file or directory

11/3/11 11:42:10 AM [0x0-0xb90b9].com.zimbra.zdclient launchctl start error: No such process

11/3/11 11:43:10 AM [0x0-0xb90b9].com.zimbra.zdclient launchctl stop error: No such process

11/3/11 11:43:10 AM [0x0-0xb90b9].com.zimbra.zdclient launchctl start error: No such process

11/3/11 11:44:10 AM [0x0-0xb90b9].com.zimbra.zdclient launchctl stop error: No such process

11/3/11 11:44:10 AM [0x0-0xb90b9].com.zimbra.zdclient launchctl start error: No such process

11/3/11 11:45:10 AM [0x0-0xb90b9].com.zimbra.zdclient launchctl start error: No such process

11/3/11 11:45:10 AM [0x0-0xb90b9].com.zimbra.zdclient launchctl stop error: No such process

11/3/11 11:50:33 AM [0x0-0xbf0bf].com.zimbra.zdclient[1300] launchctl start error: No such process

11/3/11 11:51:33 AM [0x0-0xbf0bf].com.zimbra.zdclient[1300] launchctl start error: No such process

11/3/11 11:51:33 AM [0x0-0xbf0bf].com.zimbra.zdclient[1300] launchctl stop error: No such process

11/3/11 11:52:41 AM [0x0-0xbf0bf].com.zimbra.zdclient[1300] launchctl stop error: No such process

11/3/11 11:52:41 AM [0x0-0xbf0bf].com.zimbra.zdclient[1300] launchctl start error: No such process

11/3/11 11:53:41 AM [0x0-0xbf0bf].com.zimbra.zdclient[1300] launchctl stop error: No such process

11/3/11 11:53:41 AM [0x0-0xbf0bf].com.zimbra.zdclient[1300] launchctl start error: No such process

11/3/11 12:17:29 PM [0x0-0xce0ce].com.zimbra.zdclient[1429] launchctl: Dubious permissions on file (skipping): /Users/user/Library/LaunchAgents/com.zimbra.desktop.plist

11/3/11 12:17:29 PM [0x0-0xce0ce].com.zimbra.zdclient[1429] nothing found to unload

11/3/11 12:17:30 PM [0x0-0xce0ce].com.zimbra.zdclient[1429] launchctl: Dubious permissions on file (skipping): /Users/user/Library/LaunchAgents/com.zimbra.desktop.plist

11/3/11 12:17:30 PM [0x0-0xce0ce].com.zimbra.zdclient[1429] nothing found to load

11/3/11 12:17:40 PM [0x0-0xce0ce].com.zimbra.zdclient launchctl start error: No such process

11/3/11 12:18:40 PM [0x0-0xce0ce].com.zimbra.zdclient launchctl stop error: No such process

11/3/11 12:18:40 PM [0x0-0xce0ce].com.zimbra.zdclient launchctl start error: No such process

11/3/11 12:19:40 PM [0x0-0xce0ce].com.zimbra.zdclient launchctl stop error: No such process

11/3/11 12:19:40 PM [0x0-0xce0ce].com.zimbra.zdclient launchctl start error: No such process

11/3/11 12:20:40 PM [0x0-0xce0ce].com.zimbra.zdclient launchctl stop error: No such process

11/3/11 12:20:40 PM [0x0-0xce0ce].com.zimbra.zdclient launchctl start error: No such process[/QUOTE]

Attached are updated screen shots of the errors.
Zimbra-2011-11-03 at 11.44.01 AM.JPG
Zimbra-2011-11-03 at 11.54.14 AM.JPG

2243Layne · Post by **2243Layne** » Wed Jan 18, 2012 3:14 pm

So still same issue with new version and still no insight or help.

Using Macintosh version: zdesktop_7_1_2_ga_b10978_macos_intel

Mactintosh OS X 10.6.8v1 with all latest updates.

Can anyone help me get Zimbra working?
Screen shot 2012-01-18 at 3.04.17 PM.JPG
Screen shot 2012-01-18 at 3.05.33 PM.JPG

leo.paesen · Post by **leo.paesen** » Mon Mar 05, 2012 11:33 pm

Our company is investigating the use of Zimbra as our mail/collaborating server. We're however a mixed OS company where Windows, Mac OSX and Linux are used.

As long as the problem exists as described in the forum here, we can not recommend Zimbra.

phoenix · Post by **phoenix** » Tue Mar 06, 2012 1:21 am

[quote user="leo.paesen"]Our company is investigating the use of Zimbra as our mail/collaborating server. We're however a mixed OS company where Windows, Mac OSX and Linux are used.[/QUOTE]This thread is in the Zimbra Desktop forum.

[quote user="leo.paesen"]As long as the problem exists as described in the forum here, we can not recommend Zimbra.[/QUOTE]Which problem and product are you actually talking about?

spiritcreek · Post by **spiritcreek** » Mon Apr 08, 2013 2:15 pm

I am having exact same problem. I used to have Zimbra working fine on my mac, then did an update on Snow Leopard and it stopped working with this error. I upgraded to Mountain Lion, uninstalled all old Zimbra files using Clean My Mac 2 and reinstalled. On my laptop it is working now, on my iMac it is still not working. I'm not that computer literate, is there a simple way to check files against both systems to see where the hangup might be?