[SOLVED] Won't Accept Password

Need some help getting Zimbra Desktop set up and working?
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dantawn
Posts: 2
Joined: Sat Sep 13, 2014 12:30 am

[SOLVED] Won't Accept Password

Post by dantawn »

I am trying to install Zimbra Desktop.

It asks me for my password. Since I have not setup a password, I press OK, it requires a password, I have tried every password I use but no luck...

Any help?

dantawn
jmhe
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Joined: Fri Sep 12, 2014 11:42 pm

[SOLVED] Won't Accept Password

Post by jmhe »

what type account you are trying to setup? a screenshot would be helpful
[quote user="dantawn"]I am trying to install Zimbra Desktop.

It asks me for my password. Since I have not setup a password, I press OK, it requires a password, I have tried every password I use but no luck...

Any help?

dantawn[/QUOTE]
dstoliker
Posts: 49
Joined: Fri Sep 12, 2014 10:34 pm

[SOLVED] Won't Accept Password

Post by dstoliker »

I've spoken with dantawn about the issue. Just for clarification:
He's trying to install the Zimbra Desktop client on his mac - not set up an account. At the beginning of the installation process, he is prompted for his mac user account password. He doesn't have a password assigned to his user account on his mac. Leaving the password field blank doesn't appear to be working.
Hope that clears things up...
I'm wondering if the installer balks if the mac user account has a blank password. I'd try it on a test account on my mac but since I've got it installed already and RFE 27936 is still in progress, I don't think it would do me much good. ;)
12237Dirk
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Joined: Fri Sep 12, 2014 10:10 pm

[SOLVED] Won't Accept Password

Post by 12237Dirk »

Installing on a mac needs admin rights, so the mac prompts you for the password. I dont think this is a Zimbra specific issue?
pelsar
Posts: 5
Joined: Sat Sep 13, 2014 12:30 am

[SOLVED] Won't Accept Password

Post by pelsar »

by not putting in a admin password.....sometimes you can by without it, sometimes a program requires an admin password.....its "program specific" but the solution lies with the mac
dstoliker
Posts: 49
Joined: Fri Sep 12, 2014 10:34 pm

[SOLVED] Won't Accept Password

Post by dstoliker »

The mac account in question has admin rights, but no password. I'm not saying it's good practice, it's not. ;) But, I've never seen an installer balk at a blank password before.
kakarothusain
Posts: 6
Joined: Sat Sep 13, 2014 12:26 am

[SOLVED] Won't Accept Password

Post by kakarothusain »

Plz provide some more details about the kind of account you are using so that i may solved your problem..
dantawn
Posts: 2
Joined: Sat Sep 13, 2014 12:30 am

[SOLVED] Won't Accept Password

Post by dantawn »

Just to let you know that you MUST have an administrator password in order to install the software.

Zimbra will NOT accept a blank, or non exisitant password.
dstoliker
Posts: 49
Joined: Fri Sep 12, 2014 10:34 pm

[SOLVED] Won't Accept Password

Post by dstoliker »

OK, good to know. I'll pass that along to the user.
herman1071
Posts: 1
Joined: Sat Sep 13, 2014 12:35 am

[SOLVED] Won't Accept Password

Post by herman1071 »

I have try many time for accessing this zimbra desktop, but still require password, everybody know what is the password????
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