I cun speel rool gud, i dunno aboot yoo.
Zimbra Collaboration & Zimbra Desktop Forums
[quote user="jjohnson"]I'm definitely sorry to hear you're not having a good experience with Zimbra, and we'll definitely take your feedback to heart. Let me see if I can try to address these or at least clarify the issues...[/quote]
Probably lost to other users in the forum changes, but I previously addressed each issue MaxyPaxy raised, see my post above. So I've posted a summary of my responses inline below:
[quote user="jjohnson"]1) When you are reading the mail, are you reading it in the preview pane or are you opening the message in a new window? It sounds like it may be the latter, but you're looking for behaviour like you would see in the former. Also note that there's a setting in Preferences > Mail > Displaying Messages > Message Selection that controls what is selected when you delete or move a message. I'm not sure if this will help your situation or not, but thought I'd point it out. Overall, the reading functionality of Zimbra is very reading-pane focused which is much more like Gmail than Outlook. In most instances, this is for the better, but as you've pointed out there are cases where single-panel displays aren't optimized enough. I'll look into this further.[/quote]
It works in Advanced mode, but not standard mode, and I created a bug for this as a result: https://bugzilla.zimbra.com/show_bug.cgi?id=93630
(I assumed the questioner was using it in Standard mode, but my questions were not answered.)
[quote user="jjohnson"]2) You're right that the controls are off to the right side, which is true for all view controls. You should however have keyboard shortcuts for moving those, but in verifying that I noted that those seem to not be working. I'll file a bug for that.[/quote]
I filed a bug for this issue: https://bugzilla.zimbra.com/show_bug.cgi?id=93630
a) Keyboard shortcuts not present in standard mode (keys work for me in advanced mode), and b) arrow keys are poorly-located.
[quote user="jjohnson"]3) We've recently made a change to how BCC works, where your choice for displaying BCC will be remembered from session to session, so those that use it often will have it available. This will likely come in Zimbra Collaboration 8.5.[/quote]
In the above bug, users (or admin) would have to option to force BCC open at all times. I respect the current method, but don't see a compelling reason to deny a preference setting for those many users who use it so regularly, they don't want it accidentally hidden in future.
[quote user="jjohnson"]4) You're right that spell check functionality is limited. With the improvements to built-in spellcheck in the browsers, I've considered suggesting that remove Zimbra spellcheck in favor of using the spellcheck in the user's browser. That would mean that the vocabulary you specify in Zimbra is available in other web apps as well, and the reverse obviously would be true as well. If you have thoughts on this, please let us know, as this is still under early consideration.[/quote]
Standard mode has no spellcheck: https://bugzilla.zimbra.com/show_bug.cgi?id=56551
Spellcheck doesn't have an editable dictionary: https://bugzilla.zimbra.com/show_bug.cgi?id=31586
I understand the reasons for going with the browser dictionary. However, for users that are going from device to device, and place to place, and using a variety of browsers, it would be useful to have the built-in dictionary retained as a zimlet for them to switch on if required, with the dictionary choosable and editable.
[quote user="jjohnson"]5) I feel your pain here, and COMPLETELY agree. For some reason early on, someone decided that each contact should contain it's own sorting information, rather than storing it on the list allowing more flexibility in how contact lists are sorted. There is an open bug for fixing this here: https://bugzilla.zimbra.com/show_bug.cgi?id=70257. If this is important to you, please add your vote to it, as our product management does take votes into consideration when prioritizing work for each release.[/quote]
The bug listed, (70257) is not visible to unauthorised users, could it be reset (and any private information put aside separately if required?).
I have identified two other relevant bugs:
https://bugzilla.zimbra.com/show_bug.cgi?id=8845 - Allowing sorting by different fields)(allowing sorting by different fields
https://bugzilla.zimbra.com/show_bug.cgi?id=14862 - Allow table view for contacts
> maxypaxy: Every single email I receive from others or send that has a signature with a photo/logo shows up as an email with an attachment making the sort function by attachment USELESS!
I agree with your complaint about this.
Please vote here to support that feature: https://bugzilla.zimbra.com/show_bug.cgi?id=37770
The bug is currently targeted to be fixed in the next release of Zimbra (v 9) sometime next year.
> maxypaxy: Unfortunately, these issues are going to slow down productivity by adding more steps to achieve prior same results.
I agree completely, and hope others will vote and management team read this to understand that a few relatively small 'papercut' improvements are as important to users, workflow, satisfaction, and saleability, as are grand feature changes.