ActiveSync Scheduling Error

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bted
Posts: 3
Joined: Fri Sep 12, 2014 10:20 pm

ActiveSync Scheduling Error

Post by bted »

I am using Zimbra with a Windows Moble device (Motorola Q) and am generally happy with the set-up.
But I am encountering an error in the ActiveSync set-up that I need help resolving.
In the ActiveSync "Schedule" options, I have selected "As Items Arrive" for my syncing frequency so that emails arrive on my mobile device immediately. But when I check the "Status" option in ActiveSync, I see the following error:
"ActiveSync failed to configure your account to sync as new items arrive. Contact your Exchange Server administrator."
Any ideas on how to resolve this? Does Zimbra support the "As new items arrive" option for syncing?
When I change the syncing schedule to "every 5 minutes" this error message goes away. Of course, I would rather have my items sync as they arrive if this is possible.
Thanks in advance for the help.
Bill
15539sam
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ActiveSync Scheduling Error

Post by 15539sam »

The current release does not support this functionality; the next 'major' release (version 4.5) will.
bted
Posts: 3
Joined: Fri Sep 12, 2014 10:20 pm

ActiveSync Scheduling Error

Post by bted »

Thanks for the response Sam.
Do you know the expected release date for 4.5?
Regards,
Bill
14319KevinH
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ActiveSync Scheduling Error

Post by 14319KevinH »

End of year.
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