Can't Show Zimbra Talk Tab on New Version

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rizkypratama
Posts: 20
Joined: Mon Apr 18, 2016 3:11 am

Can't Show Zimbra Talk Tab on New Version

Postby rizkypratama » Tue Aug 09, 2016 8:50 am

Before, I can install Zimbra Talk and Success, now the Zimbra Talk have a new version, and I try it but the problem showing, the tab of Zimbra Talk can't show on browser, I check on developer tools, can't error
https://192.168.100.150/VNCMiddleware/rest/licenses/global Failed to load resource: the server responded with a status of 500 (Request failed.)

is this problem a license?

Thanks


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jorgedlcruz
Zimbra Employee
Zimbra Employee
Posts: 2644
Joined: Thu May 22, 2014 4:47 pm

Re: Can't Show Zimbra Talk Tab on New Version

Postby jorgedlcruz » Tue Aug 09, 2016 10:49 am

Hi rizkypratama,
Follow the next Wiki, and check if your license is not expired:

If it's expired, you should contact your Zimbra representative in order to obtain a new one.

Best regards
Jorge de la Cruz https://jorgedelacruz.es
Technical Marketing Manager at Zimbra/Synacor https://www.zimbra.com/
rizkypratama
Posts: 20
Joined: Mon Apr 18, 2016 3:11 am

Re: Can't Show Zimbra Talk Tab on New Version

Postby rizkypratama » Thu Aug 11, 2016 1:21 am

oke, I will check
and when the installation proccess, I found error postgreesql, can't connect to database for create vnc, how about solved that?
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jorgedlcruz
Zimbra Employee
Zimbra Employee
Posts: 2644
Joined: Thu May 22, 2014 4:47 pm

Re: Can't Show Zimbra Talk Tab on New Version

Postby jorgedlcruz » Sun Aug 14, 2016 3:01 pm

Hi rizkypratama,
Would you mind to let us know from which version you came, the steps you followed, and part the log where you see that error?

Best regards
Jorge de la Cruz https://jorgedelacruz.es
Technical Marketing Manager at Zimbra/Synacor https://www.zimbra.com/

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