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Issue on Sync

Forum to discuss, report issues, or provide feedback about Zimbra Mobile Plus
Udbytossen
Posts: 6
Joined: Sun Sep 15, 2019 1:00 pm

Issue on Sync

Postby Udbytossen » Tue Jan 24, 2023 2:55 pm

Hi Forum
I having the following setup:
1. Zimbra NE 9.0.0_GA_4485 NETWORK
2. Windows11 PC Office365
3. Samsung S10 Mobile Using The standard Calendar App

They have a shared mailbox(for orders - the blue - and the private are green)
I have really issues with the synchronization here - but Between the Zimbra and PC are no Issues.
But I'm not seeing all appointments on the phone, that I can see on the Outlook / Through webinterfaces as shown through the attached images each time - it'll end up missing appointments on the phone Calendar
Phonme.png
Phonme.png (64.61 KiB) Viewed 572 times
Web.png
Web.png (16.64 KiB) Viewed 572 times


After deleted - all accounts on phone, and then deleted the user devices - in Web. ( Rebooted the server / The Phone)
Opened the Calendar App - adding a new Calendar as AES Account --> Lets it sync for half an hour - its saying its synkronized - but still shown as the images attached

Outlook even with a clean profile are still showing all appointments ( tested with a clean profile in Outlook), so IK cannot figure this out, and unfortunately accross several Phones through time, And zimbra have not been able to solve this issue- only for a short amount of time.
So any ideas or other solutions are appreciated - for resolving this issue once and for all


7224jobe
Outstanding Member
Outstanding Member
Posts: 267
Joined: Sat Sep 13, 2014 1:55 am
ZCS/ZD Version: 8.8.15_GA_3869.RHEL7_64 Patch27

Re: Issue on Sync

Postby 7224jobe » Wed Jan 25, 2023 10:08 am

Hi, did you install latest Zimbra 9 Patch? It resolved a similar mobile sync issue for us.

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