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Zimbra 8.8.8 folder 'Chat' & delete Chat History

Posted: Mon May 14, 2018 2:35 am
by Mr_Pond
- After we installed the Zimbra version 8.8.8, we couldn't find the folder 'Chat' in the Menu bar on the left side.

- Please advise how we can delete Chat History in the version 8.8.8 of this Zimbra.

Re: Zimbra 8.8.8 folder 'Chat' & delete Chat History

Posted: Tue May 15, 2018 4:40 am
by diginetde
Hi,

the chat folder does not exist anymore. History is now stored in IM conversations like in other chat and it seems to me, that there is no possibility to delete something in the conversation.

It also seems for me, that old chat conversations are lost or just no longer visible.

Re: Zimbra 8.8.8 folder 'Chat' & delete Chat History

Posted: Tue Jun 05, 2018 4:11 pm
by gabrieles
Is it not really possible delete chat history? Users share details and even passwords over it and want, pretend, to delete it after.

Re: Zimbra 8.8.8 folder 'Chat' & delete Chat History

Posted: Mon Jul 23, 2018 10:41 pm
by gualbertof
i ' m looking for the same thing

Re: Zimbra 8.8.8 folder 'Chat' & delete Chat History

Posted: Mon Oct 08, 2018 2:54 pm
by scantec
+1
Anyone got an answer for this?

:evil:

Re: Zimbra 8.8.8 folder 'Chat' & delete Chat History

Posted: Mon Nov 05, 2018 4:35 pm
by armando
I have the same problem:
The old history chats are disappeared (not such a big problem, luckily I saved the info needed)
The new chat can't be deleted: I don't like it, I want to delete if I shared personal info (password, amounts and so on) by chat.

Re: Zimbra 8.8.8 folder 'Chat' & delete Chat History

Posted: Tue Nov 27, 2018 3:58 pm
by justawaffle
I've found that you can purge all logs in mysql.

All chat history is in the chat database under the MESSAGE table.

Just do a
DELETE FROM MESSAGE;
and that should purge all of your chat logs.

Re: Zimbra 8.8.8 folder 'Chat' & delete Chat History

Posted: Fri May 10, 2019 3:25 am
by buruguduy
armando wrote:I have the same problem:
The old history chats are disappeared (not such a big problem, luckily I saved the info needed)
The new chat can't be deleted: I don't like it, I want to delete if I shared personal info (password, amounts and so on) by chat.
I would just like to ask how long is the retention of the chat history? BTW, I'm testing 8.8.12 OSE version.

Thanks!