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Re: Chat error on load

Posted: Mon Dec 23, 2019 6:12 am
by Nik
Hello all,
I seem to have found a temporary solution to this problem.
I can share this if someone needs it.

Re: Chat error on load

Posted: Mon Dec 23, 2019 10:07 am
by romantix74
Nik wrote:Hello all,
I seem to have found a temporary solution to this problem.
I can share this if someone needs it.

Please share it. I have the same issue.

Re: Chat error on load

Posted: Mon Dec 23, 2019 12:06 pm
by Jakr
Share it, please

Re: Chat error on load

Posted: Tue Dec 24, 2019 2:06 am
by Rony
It is very teasing to write you have a workaround and not share it, better say nothing.
So obvious to notice that most of us here are complaining about this issue but are left with no solution.
Please be more considerate. Thank you.

Re: Chat error on load

Posted: Tue Dec 24, 2019 4:27 am
by Nik
romantix74 wrote:
Nik wrote:Hello all,
I seem to have found a temporary solution to this problem.
I can share this if someone needs it.

Please share it. I have the same issue.



Sorry for delay because I was some busy
I try to post today.

Re: Chat error on load

Posted: Tue Dec 24, 2019 5:30 am
by Nik
Nik wrote:
romantix74 wrote:
Nik wrote:Hello all,
I seem to have found a temporary solution to this problem.
I can share this if someone needs it.

Please share it. I have the same issue.



Sorry for delay because I was some busy
I try to post today.



The workaround is in using Zextras Suite and com_zextras_chat.
In any time it is possible to return to stock configuration.
I mean to delete Zextras Suite+com_zextras_chat and install native zimbra-chat again.

Section 1.
Install of Zextras Suite and com_zextras_chat.
1.1. Download Zextras Suite (https://www.zextras.com/download/) into some folder, /root for example
wget wget http://download.zextras.com/zextras_suite-latest.tgz
1.2. Unpack tgz
tar zxvf zextras_suite-latest.tgz
1.3. Enter into created folder
cd /root/zextras_suite
1.4. Install Zextras Suite
./install core
Comments: There are three options to install - core, zimlet, all.
It is better to set the "core" parameter because it does no require a license.
Installing process requires to delete the native zimbra-chat packet because Zextras Suite can't work with this component.
You have to answer YES to delete it.
All above commands are processed under root privileges.
1.5. Start zmailboxdctl service and clear cache
su zimbra
zmailboxdctl start
zmprov fc all
1.6. Download com_zextras_chat.zip from https://download.zextras.com/com_zextras_chat.zip.
1.7. Installing the ZeXtras Chat Zimlet through the Zimbra Administration Console
Enter the Zimbra Administration Console on your server.
Select the "Zimlet" button in the "Configure" section.
Click on the "gear" button on the top-right corner of the pane and select "Deploy".
Follow the instructions provided in the "Upload and deploy the zimlet or extension" wizard to deploy the com_zextras_chat.zip file.

Section 2.
Return to stock configuration
2.1. Delete the ZeXtras Chat Zimlet through the Zimbra Administration Console
Enter the Zimbra Administration Console on your server.
Select the "Zimlet" button in the "Configure" section.
Highlight the ZeXtras Chat Zimlet component in the right pane.
Click on the "gear" button on the top-right corner of the pane and select "Uninstall".
2.2. Delete Zextras Suite (root privileges) via cli
cd /root/zextras_suite
./install.sh -u core
2.3. Install zimbra-chat
yum install zimbra-chat (use apt command for debian disributions)
2.4. Deploy zimbra-chat
su zimbra
zmzimletctl deploy /opt/zimbra/zimlets/com_zextras_chat_open.zip (check if the path correct for you)
2.5. Clear cache
zmprov fc all

It seems It's all.
Everything has been tested on Zimbra 8.8.15, patch 5 + Centos 7.

Re: Chat error on load

Posted: Tue Dec 24, 2019 5:35 am
by Nik
Nik wrote:
Nik wrote:
romantix74 wrote: Please share it. I have the same issue.



Sorry for delay because I was some busy
I try to post today.



The workaround is in using Zextras Suite and com_zextras_chat.
In any time it is possible to return to stock configuration.
I mean to delete Zextras Suite+com_zextras_chat and install native zimbra-chat again.

Section 1.
Install of Zextras Suite and com_zextras_chat.
1.1. Download Zextras Suite (https://www.zextras.com/download/) into some folder, /root for example
wget wget http://download.zextras.com/zextras_suite-latest.tgz
1.2. Unpack tgz
tar zxvf zextras_suite-latest.tgz
1.3. Enter into created folder
cd /root/zextras_suite
1.4. Install Zextras Suite
./install core
Comments: There are three options to install - core, zimlet, all.
It is better to set the "core" parameter because it does no require a license.
Installing process requires to delete the native zimbra-chat packet because Zextras Suite can't work with this component.
You have to answer YES to delete it.
All above commands are processed under root privileges.
1.5. Start zmailboxdctl service and clear cache
su zimbra
zmailboxdctl start
zmprov fc all
1.6. Download com_zextras_chat.zip from https://download.zextras.com/com_zextras_chat.zip.
1.7. Installing the ZeXtras Chat Zimlet through the Zimbra Administration Console
Enter the Zimbra Administration Console on your server.
Select the "Zimlet" button in the "Configure" section.
Click on the "gear" button on the top-right corner of the pane and select "Deploy".
Follow the instructions provided in the "Upload and deploy the zimlet or extension" wizard to deploy the com_zextras_chat.zip file.

Section 2.
Return to stock configuration
2.1. Delete the ZeXtras Chat Zimlet through the Zimbra Administration Console
Enter the Zimbra Administration Console on your server.
Select the "Zimlet" button in the "Configure" section.
Highlight the ZeXtras Chat Zimlet component in the right pane.
Click on the "gear" button on the top-right corner of the pane and select "Uninstall".
2.2. Delete Zextras Suite (root privileges) via cli
cd /root/zextras_suite
./install.sh -u core
2.3. Install zimbra-chat
yum install zimbra-chat (use apt command for debian disributions)
2.4. Deploy zimbra-chat
su zimbra
zmzimletctl deploy /opt/zimbra/zimlets/com_zextras_chat_open.zip (check if the path correct for you)
2.5. Clear cache
zmprov fc all

It seems It's all.
Everything has been tested on Zimbra 8.8.15, patch 5 + Centos 7.


In clause 1.1, wget is duplicated .. sorry ..

Re: Chat error on load

Posted: Tue Dec 24, 2019 5:48 am
by Nik
Rony wrote:It is very teasing to write you have a workaround and not share it, better say nothing.
So obvious to notice that most of us here are complaining about this issue but are left with no solution.
Please be more considerate. Thank you.


Roni,
I have not been able to post for some time ..

Re: Chat error on load

Posted: Tue Dec 24, 2019 12:17 pm
by Rony
Alright, no problem, thank you for sharing your method.
Merry Xmas

Re: Chat error on load

Posted: Wed Dec 25, 2019 3:56 am
by joebitcoinorg
After I completed steps up to 1.5 everything seems to be working. I don't use chat so I don't think I need it.
Thanks for writing up such great clear instructions here on Christmas to help us.
I had just ran some apt updates about a day ago. Maybe that's what it was from.
But I had also just added the PGP zimlet and was trying out the web user interface which I don't use all that often.

By the way thanks to you all for using and being involved with Zimbra. We have a great open source product here that gives and gives to everything we use it for.

Gratitude flows forth.
Regards,
Joe Baker