MTA Error in Zimbra WebMail Zimbra_8.8.5_GA OSE

Whether you are a current user, former user, a Zimbra employee, or anyone with experience using any of our products, we welcome your feedback. Please include a specific product name and version when relevant.
saqib87
Posts: 2
Joined: Wed Jan 24, 2018 6:53 am

MTA Error in Zimbra WebMail Zimbra_8.8.5_GA OSE

Postby saqib87 » Wed Jan 24, 2018 7:40 am

Hello,

All of users are having issue while trying to send the E Mail from webmail console of Zimbra 8.8.5_GA version.

Following is the error which is being received.

An unknown error (mail.TRY_AGAIN) has occurred.
method: [unknown]
msg: try again: Unable to connect to the MTA
code: mail.TRY_AGAIN
detail: soap:Receiver
trace: qtp1595953398-24494:1516776581656:5eadb5d91f01b0a0
request:
Body: {
SendMsgRequest: {
_jsns: "urn:zimbraMail",
m: {
e: [
// [0]:
{
a: "mohd.or.saqib@gmail.com",
p: "mohd or saqib",
t: "t"
},
// [1]:
{
a: "saqib.siddiqui@cogenteservices.com",
p: "Mohammad Saqib Siddiqui",
t: "f"
}
],
idnt: "2cafebe2-00a8-4bdd-998a-894cdf1069bf",
mp: [
// [0]:
{
ct: "multipart/alternative",
mp: [
// [0]:
{
content: {
_content: ""
},
ct: "text/plain"
},
// [1]:
{
content: {
_content: "<html><body></body></html>"
},
ct: "text/html"
}
]
}
],
su: {
_content: "a"
}
},
suid: 1516776581411
}
},
Header: {
context: {
_jsns: "urn:zimbra",
account: {
_content: "saqib.siddiqui@cogenteservices.com",
by: "name"
},
authToken: "(removed)",
csrfToken: "0_5818f3cfd8278ae9fe9fb72562ed202b5ffc231b",
session: {
_content: 132298,
id: 132298
},
userAgent: {
name: "ZimbraWebClient - GC63 (Win)",
version: "8.8.5_GA_1894"
}
}
}


This error goes away when we reboot our server however it crops up after a while in a single day.

We have single standalone server here with approx 800 users. It is a 12 core CPU server with 48 Gigs of RAM.

Any help will be highly appreciated.

Thanks
saqib


saqib87
Posts: 2
Joined: Wed Jan 24, 2018 6:53 am

Re: MTA Error in Zimbra WebMail Zimbra_8.8.5_GA OSE

Postby saqib87 » Mon Jan 29, 2018 5:15 am

Any help will be highly appreciated.

Return to “General Zimbra Feedback”

Who is online

Users browsing this forum: No registered users and 4 guests