Hi,
After upgrading to 8.0.2_GA_5569 from 8.0.0, I am getting this warning message when clicking the Account -> Mobile Access.
Warning - Unknown Document: GetDeviceStatusRequest
Any information how to resolve this?
I am using:
Release 8.0.2_GA_5569.RHEL6_64_20121210115158 CentOS6_64 NETWORK edition
thanks.
Warning - Unknown Document: GetDeviceStatusRequest after upgrade to 8.0.2_GA_5569
Warning - Unknown Document: GetDeviceStatusRequest after upgrade to 8.0.2_GA_5569
holy moly, now I am getting complains from iphone clients that they cannot get mail.
They are getting "Cannot Get Mail. Server Error"
They are getting "Cannot Get Mail. Server Error"
Warning - Unknown Document: GetDeviceStatusRequest after upgrade to 8.0.2_GA_5569
Hi,
I have the same problem,
how did you solved the problem?
I have the same problem,
how did you solved the problem?
Warning - Unknown Document: GetDeviceStatusRequest after upgrade to 8.0.2_GA_5569
zmprov mc default zimbraFeatureMobilePolicyEnabled TRUE
zmprov fc cos default
zmmailboxdctl restart
zmprov fc cos default
zmmailboxdctl restart
-
- Posts: 1
- Joined: Tue May 27, 2014 10:49 pm
Warning - Unknown Document: GetDeviceStatusRequest after upgrade to 8.0.2_GA_5569
I'm getting the same error after upgrading from 8.0.5 to 8.0.9
method: [unknown]
msg: unknown document: GetDeviceStatusRequest
code: service.UNKNOWN_DOCUMENT
detail: soap:Sender
trace: qtp821866309-115:https://180.148.176.241:443/service/soa ... 85a4ed85e1
request:
<soap:Envelope xmlns:soap="http://www.w3.org/2003/05/soap-envelope ... r><context xmlns="urn:zimbra"><userAgent name="ZimbraWebClient - GC39 (Win)" version="8.0.9_GA_6191"/>
I tried the steps:
zmprov mc default zimbraFeatureMobilePolicyEnabled TRUE
zmprov fc cos default
zmmailboxdctl restart
But I still can't click on Mobile Devices under preferences and iPhone devices aren't receiving email anymore.
This is urgent - I'm beginning to get a lot of complaints.
Thanks!
method: [unknown]
msg: unknown document: GetDeviceStatusRequest
code: service.UNKNOWN_DOCUMENT
detail: soap:Sender
trace: qtp821866309-115:https://180.148.176.241:443/service/soa ... 85a4ed85e1
request:
<soap:Envelope xmlns:soap="http://www.w3.org/2003/05/soap-envelope ... r><context xmlns="urn:zimbra"><userAgent name="ZimbraWebClient - GC39 (Win)" version="8.0.9_GA_6191"/>
I tried the steps:
zmprov mc default zimbraFeatureMobilePolicyEnabled TRUE
zmprov fc cos default
zmmailboxdctl restart
But I still can't click on Mobile Devices under preferences and iPhone devices aren't receiving email anymore.
This is urgent - I'm beginning to get a lot of complaints.
Thanks!